We’re woken up when alarm went off; stayed on for an hour. Because there was no one at reception…..felt very uncomfortable.

All was good.

Stayed in October 2023

Self check in did not work tried 3 times. Had to use the phone to contact reception which was in another hotel 10mins walk away Hotel Arte. The receptionist would not come to hotel so had to go there to pay and get the room key. Luckily my Wife could stay with our suitcases while I went. The room never had any tea or coffee making facilities. The room was quite cramped and limited hanging facilities. Hotel on a major road and very loud traffic noise thoughout the day and night

Shower was good and the lift worked. Breakfast was fair. Hotel was clean. It was not the sort of hotel for a holiday unless on a tight budget albeit was not exceptionally cheap. More of a hotel for people traveling for work

Stayed in October 2023

It was very hard to find by sat nav and was advertised as having ‘parking garage’. It was stressful at night trying to find the hotel and then find parking. We couldn’t phone the hotel for help as it’s unmanned at night. When we did the self check-in it didn’t give us the option to check in both rooms, which was also stressful. I had to go through the whole check in procedure again and thankfully it gave me another room. We didn’t sleep well as there was a lot of noise in the corridors and rooms from other guests.

Great overnight stopping point. Very clean. Lovely big, comfortable bed. Spacious room. Good breakfast. Staff very friendly.

Stayed in October 2023

The bed mattress was not very comfortable and there was only one pillow which was a bit high for my liking. One day my waste bin was not emptied and, I believe, on the same day I had to ask the staff in the breakfast room to replenish the meat tray which they should have been keeping an eye on.

At long last the breakfast start time on weekends is 0700 rather than 0800 which I've been commenting about before. If travelling around by train the station is only 4-5 minutes walk away with good services to the big cities. The self check in worked well, the room was clean, the staff were pleasant and the breakfast was adequate but could have done with some fruit salad.

Stayed in September 2023

Self check was not working to check in at 15:00 when arrived. Waited until 16 h, again and did not work again, giving the same error.

Stayed in September 2023

Laute Klimaanlage

Self check in

Stayed in August 2023

Nothing really. I've stayed before and will do again. Maybe the breakfast could start a bit earlier than 0800 on a Saturday and Sunday.

I was a little apprehensive about the self check-in but if you follow the instructions sent by the hotel and also the machine on the reception desk, things could not have been easier. l chose an Economy Single room and it turned out to be the smallest room I've ever stayed in at this hotel but you adapt. It was kept very clean. Breakfast was adequate for a three star hotel but would liked to have seen some fruit salad. The only hot item was boiled eggs. As I was doing a lot of train travel Olten station is only 3-4 minutes walk away.

Stayed in March 2023

-

Easy

Stayed in January 2023

The self check in without paper in the printer is not acceptable, because it was impossible to read the number of the room (and I was not the first guest to experience that). The not attended reception must be better cared. The "emergency" phone number answers with an automatic message only in German. The air aspirator in the room works practically without interruption and it is noisy. The single way to switch it off is to extract the magnetic key. A more efficient set up could be found

Position, breakfast, silence, cleaning. The room was little but enough for one night

Stayed in November 2022

Room a bit small

Stayed in October 2022

Air cooling not working

Self Check in, cleanliness

Stayed in September 2022

The self check in worked fine, but it's still strange if you haven't used one before- there isn't anyone there at all and you put your booking details into a computer. You get a long email telling you how to do this, but It would be really helpful to have a few basic printed instructions in English, especially for how to get in the front door and where to drop off the key.

The room was tiny but very light looking out over old roofs and a mountain in the distance. That was a very nice surprise because the booking said it looked onto an inner courtyard.

Stayed in September 2022

That there was no-one at reception for the check in. Had to do it via pushing buttons. Confusing and a nuisance.

The room was clean, very nice bathroom and a lovely balcony.

Stayed in August 2022

They sent me the instructions in german. Promised to send them in english but never arrived.

Good hotel to spend a quick night during a business trip. Unbeatable quality for the price

Stayed in June 2022

Staff was friendly and accommodating.

Stayed in September 2021

The hotel is close to a busy road so there is lots of traffic noise.

The rooms have AC so there is no need to open the windows and hear the traffic noise. Bicycle storage is available and a breakfast is included.

Stayed in July 2021

Although the room was equipped with two radiators, both were freezing cold and could not be turned on, so the room was really uncomfortably cold during the night.

The room was quite large and I also really appreciated the balcony

Stayed in March 2024

Nothing actually

It looked pretty and it was very cozy

Stayed in January 2024

We actually did not stay at this hotel but their partner hotel Arte (5 min away by foot). The only problem was that no written info (email, SMS, other) was sent to us before we actually reached the hotel, during the night. Hotel Arte does not have any negative things, the place was just amazing.

We actually did not stay at this hotel but their partner hotel Arte (5 min away by foot), so it was nice that they kind of upgraded us from 3 to 4 starts and did not charge extra for that because it was not our fault (hotel Oltnerhof was closed). Review for hotel Arte: amazing place, good facilities, modern and super comfortable furniture, great bathroom with everything you need... breakfast also has a lot of things and coffee machine is good. The ladies at the reception and at the breakfast restaurant were really nice and helpful.

Stayed in December 2023

Creaky floors meant noise from people moving around early morning.

Very efficient, simple but clean and comfortable

Stayed in December 2023

room too little

nice breakfast

Stayed in November 2023

Great location. Walking distance from the train station. Easy check in. Good value for the money

Stayed in August 2023

A few more storage options in the room (shelves or a cupboard) would have been appreciated

Excellent location, five minutes' walk away from Olten station and ten minutes' walk from the city centre Room was very clean with good air conditioning and plenty of electric sockets, shower was reliable Breakfast was perfectly adequate for a budget hotel

Stayed in August 2023

Nothing

Great location. 5 mins walk into centre of town.

Stayed in August 2023