Grand Rue 38, 1820 Montreux, Switzerland
#65 of 90 hotels in Montreux
Guests' ChoiceBased on 903 hotel reviews
7.4Cleanliness
7.7
Comfort
7.6
Location
9.5
Facilities
7.1
Staff
8.6
Value for money
7.5
Free WiFi
8.4
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End of dialog contentReviewed: 24 May 2024
Bhavyan
Indiaservice and support of the staff could have been much better.
location is very nice...right next to the lake
Stayed in May 2024
Reviewed: 23 May 2024
Tom
FinlandDidn't feel "cozy"
Breakfast was not included on our request. The location was very good but the room quite out-of-date. But: You get what You pay for and the area is expensive...
Stayed in May 2024
Reviewed: 22 May 2024
Anand
FranceWifi and the street noise in the night
Location and the view from our lake facing room
Stayed in May 2024
Reviewed: 17 May 2024
Michael
New ZealandWifi kept dropping out. Frustrating.!!!
Location was good
Stayed in May 2024
Reviewed: 14 May 2024
Alessandro
AustriaGreat balcony
Stayed in April 2024
Reviewed: 11 May 2024
Pinaki
IndiaTo reach the property from train station there is an elevator which should be mentioned to ease reaching hotel.
Location was excellent. Breakfast was good.
Stayed in May 2024
Reviewed: 6 May 2024
Paul
SwitzerlandEquipment is outdated: Toilet seat didn’t fit the bowl. Shower nozzle is sketchy. The door latch doesn’t work, meaning only the electronic lock protects the room. There is no night staff. Someone tried to enter our room for several minutes at 1:00 AM. I screamed and pounded on the door. They finally stopped. I assume it was a drunken guest who got the wrong room. Very unsettling.
Well located. Friendly receptionist.
Stayed in May 2024
Reviewed: 6 May 2024
Rakesh
IndiaThe Receptionist could have been more Curteous. They could have upgraded us but chose not to.
The Room was Small
Stayed in April 2024
Reviewed: 28 April 2024
Noel
United KingdomNothing to dislike.
Location was excellent being near the station but on the lake front. Their restaurant next door was also very good. Also pleased with the discount voucher given for the various activities. The view from the bedroom overlooking Lake Geneva was excellent
Stayed in April 2024
Reviewed: 28 April 2024
Peter
United StatesNone
Location, view, staff
Stayed in April 2024
Reviewed: 15 April 2024
Alikante
Spain1) really bad WiFi connection, we could not watch anything online and only had access to messengers and social media; 2) a bottle of water as a compliment missing; 3) the bathroom is claustrophobic as a mobile box, not a full normal room, more as an "Ibis" hotel style bathroom.
We had a good experience in general. The hotel is located 4 min from a train station and in front of the boat station. A nice receptionist has allowed us to check in earlier the usual time. Our double economic room was a bit small but with almost everything needed: TV, hair dryer, shampoo, towels. Nice view to the lake but it is across a road with all the cars and buses.
Stayed in March 2024
Reviewed: 15 April 2024
Rita
United KingdomRoom 303 was small and compact. Facial tissues, shower cap, sanitary bags were missing. It was hot when we arrieved and the room did not have an aircon. During the night, it cooled down. I had to keep my balcony door open for cool air. (it was a noisy, when you left the door open, as it was front side view and main road for the traffic to pass).
The room was nice and clean when i arrived, with all the necessary facilities in the room - towels, toileteries, kettle, coffee/tea. This accomodation was just 5-7 mins walk from the train station. we had to take the lifts from the upper level to the lower level of the city. Which was a bonus, as we had bags to carry around. Coop and loads of eating options just below the accomodation. It was hot when we arrieved and the room did not have an aircon. During the night, it cooled down. I had to keep my balcony door open for cool air. (it was a noisy, when you left the door open, as it was front side view and main road for the traffic to pass). But this also means, i had an amazing view of the lake the evening sunset and the moning views were mesmerising. I could also take a stroll in the morning by the lake side, as it was right across the hotel.
Stayed in April 2024
Reviewed: 13 April 2024
Arnaldo
SwitzerlandLocation
Stayed in April 2024
Reviewed: 31 March 2024
Nor
MalaysiaThe location was very nice 👍
Stayed in February 2024
Reviewed: 15 March 2024
Gwen
United KingdomNot exceptionally clean- some mould in bathroom and dusty lights but bedding and towels were perfect.
Very central location, small but had everything we needed.
Stayed in March 2024
Reviewed: 12 March 2024
Yumi
SwitzerlandBuilding is old and needs to be repaired several spots, such as room ceiling paint. Balcony door was hard to close. TV didn’t work. I could not watch any programs.
Great location. Lake view from the window was magnificent.
Stayed in March 2024
Reviewed: 8 March 2024
Jason
SwitzerlandToilet seat didn't fit the bowl properly.
Location 50m from lake Geneva. Dog friendly Room had a decent sized balcony looking at the park and lake. Comfortable bed.
Stayed in March 2024
Reviewed: 31 January 2024
Nicho_thefreshman
ItalyQuite big room for 4 people. The host was very kind allowing us to leave the luggage all day of check out and explaing us about some opportunities like free transport and places to visit
Stayed in January 2024
Reviewed: 15 January 2024
Shona
AustraliaPaper cups for coffee. No fridge for storing milk for coffee and tea.
Large family room. Easy checkin process.
Stayed in January 2024
Reviewed: 13 January 2024
Grace
SingaporeThe wait time to check in was not good. There was only one staff and too many guests waiting to check in. There was only 1 Ipad system to log in all our details. We had to wait so long and the reception was too small for many people to wait inside when it was raining outside. The electrical power points were away from the bed side, we had to plug in to the side of the wall and forgot to remove our equipment when we were checking out.
The location was walking distance to the train station. The hotel was just right in front of the Christmas market and the lake. There are many shops around the vicinity. The bus stop is right in front of the hotel.
Stayed in November 2023
Reviewed: 7 January 2024
Salome
GermanyIt smells strange
Location
Stayed in December 2023
Reviewed: 6 January 2024
Kai
SingaporeThe pillows were so flat I woke up with neck and back ache
Location of the hotel
Stayed in December 2023
Reviewed: 2 January 2024
Ali
United Arab Emiratesthe bathroom hot water was too little and uncontrolled
very friendly staff on the check in time and she was funny and helpful. room size was so good. the view is spectacular. very secure.
Stayed in December 2023
Reviewed: 1 January 2024
Dewangga
IndonesiaA little bit too expensive
Close to the city center
Stayed in December 2023
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