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Reviews of Park Hotel Winterthur 4 stars

Stadthausstrasse 4, 8400 Winterthur, Switzerland

#4 of 28 hotels in Winterthur

Guests' Choice

Review score

Based on 75 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.4

  • Facilities

    8.9

  • Staff

    9.4

  • Value for money

    8.2

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 14 April 2024

    9.0
    Very pleased with choice. Happy to recommend.
    • Business trip
    • Couple
    • Business Room
    • Stayed 2 nights
    • Submitted via mobile

    For the money, maybe a gym facility is missing.

    Clean, modern, comfortable. Staff very friendly and helpful. Restaurant very good.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Business Room
    • Stayed 1 night
    • Submitted via mobile

    Super friendly and attentive staff

    Stayed in April 2024

  • Reviewed: 18 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Business Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice

    Stayed in January 2024

  • Reviewed: 21 December 2023

    8.0
    Hotel is ok, friendly staff, bar is nice, bur
    • Leisure trip
    • Couple
    • Business Room
    • Stayed 1 night
    • Submitted via mobile

    Service extremely slow

    Breakfast was good

    Stayed in December 2023

  • Reviewed: 12 December 2023

    10
    Relaxing and thrust full!!
    • Business trip
    • Family with young children
    • Business Room
    • Stayed 1 night
    • Submitted via mobile

    In shape as new!!

    Stayed in December 2023

  • Reviewed: 18 September 2023

    10
    I left an earlier comment w/r to the fitness facility and how it could be improved. Other than that we had an overwh
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 6 nights
    • Submitted via mobile

    … but the fitness facility…. ☺️

    Everything …

    Stayed in August 2023

  • Reviewed: 9 September 2023

    10
    Very nice, we will come back!
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    The exercise room at the hotel is a joke! Too small and crowded, hot, outdated equipment (Sprossenwand ?? 😟) with one machine broken outright with dangling cables. Used towels don’t get picked up on a daily basis. It seems nobody paid attention. In this form it is useless, sorry. If improvement (expansion on-site) is not possible, then please give a discounted admission to guests who want to exercise, for example to one of the many Winterthur fitness clubs. If you want to be a top destination these days, access to a “real” fitness facility, on-site or off-site ) is indispensable. Please take this as a positive feedback, thank you.

    Everything except below…. All around a fine hotel with great ambiance, good food, excellent location and very friendly and courteous staff. This comes from somebody who grew up in Winterthur.

    Stayed in September 2023

  • Reviewed: 14 August 2023

    10
    Everytime a positive experience!
    • Business trip
    • Solo traveller
    • Classic Single Room with Balcony
    • Stayed 1 night

    N/a

    Staff is very polite and helpful!

    Stayed in July 2023

  • Reviewed: 23 July 2023

    8.0
    Great location, lovely hotel bar and outside area
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms were only ok

    Location and staff

    Stayed in June 2023

  • Reviewed: 5 July 2023

    9.0
    Slighlty expensive, but excellent location and a very nice hotel!
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 6 nights

    Internet performance and stability was below expectation as well as the sound from the corridors and stair case was coming easily through the room door. Also, the breakfast buffet got easily crowded even with just a handful of people trying to get something. Otherwise there wasn't too much to complain about.

    Super friendly staff, all the way from first contact to goodbye. Breakfast lady was just superb in welcoming and remembering our morning drink preferences. Excellent location and also the windows were super-sound proof so even if there was a busy road nearby, you could not hear the sound into the room. Also very friendly cleaning staff. Family friendly!

    Stayed in June 2023

  • Reviewed: 4 July 2023

    10
    Very enjoyable . Hoping to come back one day
    • Leisure trip
    • Couple
    • Business Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent , friendly service from everyone . Great location , centre of town near station , surrounded by beautiful trees . Very nice room with big windows

    Stayed in July 2023

  • Reviewed: 29 January 2023

    10
    relaxing
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    may be some vegan food will be helpful but not a huge problem as just eat would deliver food.

    every member of the staff

    Stayed in January 2023

  • Reviewed: 18 January 2023

    10
    great
    • Leisure trip
    • Solo traveller
    • Classic Single Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    fab

    Stayed in December 2022

  • Reviewed: 7 November 2022

    10
    The staff were amazing
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    I thought the hotel was very comfortable and relaxing. The rooms were a good size with plenty of attention to detail. The staff were extremely friendly and welcoming, and they even went above and beyond to support our needs during the stay. A special thanks to Cristina and Lena who helped us out on the day of our departure.

    Stayed in November 2022

  • Reviewed: 22 September 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Business Room
    • Stayed 1 night
    • Submitted via mobile

    unfortunately we arrived 5 minutes before the end of breakfast. the staff was visibly offended because breakfast lasts until 10 am and they don't want to wait for guests longer. that's not right considering all the other beauties of the hotel. I felt "kicked out" from breakfast, but I had to take some croissants and cheese, which I ate until 10 am. in the air you could feel how much they were waiting for the breakfast to be over and for the guests to leave the room. that would be the only complaint about your hotel.

    comfort, cleanliness, peace. courtesy of the reception staff.

    Stayed in September 2022

  • Reviewed: 25 August 2022

    10
    Excellent 21st century hotel
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 4 nights

    There was nothing to complain about. It is not worth mentioning that the maid forgot to wipe the dust from the table on the terrace, but we solved this small problem.

    Very good hotel, absolutely clean and equipped at a high quality. The location is perfect, situated at the edge of the downtown meanwhile in the middle of a green island of the city. Beds are large and proper for a quiet sleep. We felt very comfortable during our four-night stay, because we were given a superior room with a balcony on the top floor of the building, which was an outstanding place to relax after a long day. In addition, a coffee maker served our comfort in the hotel room, while there was also a restaurant and bar on site. There was a variety of fresh fruit at breakfast every day, which we appreciated. The staff was polite and helpful. After our pleasant stay we can only recommend the hotel.

    Stayed in August 2022

  • Reviewed: 26 May 2022

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 1 night

    the victory of the winterthur-footbalteam, which gave us a bad night before the marathon, but this remains a happy and afterward, pleasant memory !!!

    vriendelijkheid personeel gratis fietsen

    Stayed in May 2022

  • Reviewed: 7 May 2022

    10
    excellent
    • Business trip
    • Solo traveller
    • Classic Single Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    doors to the hallway don’t really keep the noise out

    excellent place parking in front of the door excellent location

    Stayed in May 2022

  • Reviewed: 30 April 2022

    9.0
    It was an excellent stay
    • Business trip
    • Group
    • Classic Single Room
    • Stayed 1 night

    I wish I could eat a whole fruit at breakfast (kiwi, apple, orange) and get a vegan yoghurt

    I loved the spacy and relaxing restaurant, fish menu and friendly waiters

    Stayed in April 2022

  • Reviewed: 1 April 2022

    10
    Excellent stay! Hotel to recommend
    • Business trip
    • Solo traveller
    • Classic Single Room with Balcony
    • Stayed 2 nights

    n/a

    staff was extremely nice, pleasant, smiling. Thye gave me the right and detailed explanation/information about the hotel. The breakfast was complete and very good, especially the Latte Macchiato. i could invite a guest without any issue. The location is just perfect, in front of the office. Small room but really pleasant with the balcony . I will come back and recommend the hotel. Thank you!

    Stayed in March 2022

  • Reviewed: 15 November 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights

    Amazing stay in Park Hotel! great staff specially at Bloom bar and restaurant. amazing suite with free mini bar

    Stayed in November 2021

  • Reviewed: 12 September 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights

    We had dinner on both nights. The restaurant is very nice and the food good, though the 'à la carte menu' does not offer enough options. The staff was very nice but the service was really very slow. We had to chase them to get their attention, every time we needed something and they did not always bring us what we asked for. The place was full on both nights, so they should really increase the numbers of servers.

    Great situation, good value for money, nice rooms, very nice staff at check-in

    Stayed in September 2021

  • Reviewed: 27 August 2021

    9.0
    It was short , only one night for us, but the hotel is well-run and worthwhile for longer stay. .
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    the entrance is not easy to find , maybe a detailed description would have been welcome. GPS was not helpful! Also, as it is between two thoroughfare, would have been quieter to keep the air-conditioning on as opposed to the open window. But these can be avoided with preliminary warnings.

    Breakfast was very good, the staff helpful, efficient and smiley. They waited for our arrival late at night, which was appreciated. As it was a short visit, we could not benefit from the location, BUT...

    Stayed in August 2021

  • Reviewed: 27 August 2021

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Classic Single Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Incredibly friendly staff, very good location. The main clientele is business travelers. Breakfast buffet great variety.

    Stayed in August 2021

Showing 1 – 25

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