Quiete expensive

Our vacation at this hotel was absolutely wonderful! Great spa complex with outdoor heated pool and mountain views included in the price. Delicious and varied buffet breakfasts, plus the option to order eggs any way you like. Dinners in the restaurant are also very tasty, with a different menu every day. Both elevators are located in walking distance, you can go already with equipment.

Stayed in February 2024

It's a tad annoying that the Finnish sauna opens only at 16. And that so many people are allowed at the spa at the same time.

Everything at my hotel was perfect, as expected: Kind & professional staff, a lovely room with a stunning view, spa & the shuttle service with Patrick!

Stayed in February 2024

The spa services were fully booked for the entirety of the weekend we were there. Book early!

The view from the room and balcony of the valley and mountains was stunning. Absolutely beautiful.

Stayed in October 2023

The lady at the front desk made a mistake on the bill and did not want to recognise it

The spa, the restaurant, the view, the advice from the staff, the room

Stayed in September 2023

amazing. i like the small touches like breakfast included and the full size match box i was gifted at the end, not much but still a nice touch. nice shampoo and body washes from l’occitane super recommend staying here

Stayed in July 2023

Room was a bit hot and small and there was a moth in the room which made a hole in my jumper.

Everything. The hotel is lovely. The terrace has a beautiful view. The spa is wonderful. The breakfast was great and the staff kindly kept mine for me later. The staff were incredibly kind. The hotel provides a lift pass free of charge.

Stayed in July 2023

The Spa is really wonderful. A 3 hour hike in the mountains above Adelboden followed by 90 minutes in the pool steam baths, and sauna really recharged my energy. Dinner was wonderful. Fine food, excellent service.

Stayed in July 2023

The wifi didn’t work in the room.

The outdoor pool, the location and the spa.

Stayed in December 2022

the restroom in 203 could be better - no bathtub necessary, toilet crowded in a corner.

quiet, good place to relax

Stayed in December 2022

honestly nothing

Location , in hidden tranquille mountains. old world charm in terms of service good soa. good rooms, great food

Stayed in November 2022

I ordered a ribeye stake at dinner in the restaurant (68 CHF) and it was terrible. I would not recommend. However, the tomato soup, vegetables, bread and spread were all excellent.

The high rating starts with the people on staff - they were excellent in every way. The rooms are very well appointed and appear to be recently updated or remodeled. I did not use the spa facilities so cannot speak to that. the breakfast was very good as well.

Stayed in September 2022

nothing

staff are very friendly. Beautiful and quite village

Stayed in September 2022

spacious rooms, SPA

Stayed in August 2022

The bell service and consierge is a bit underestimated given the size and importance of the hotel.

Beautifull design yet very comfortable, really relaxing place. Very knowledgable and pleasant staff. Great food and wine list. Quiet place with a lovely view.

Stayed in July 2022

Would be great if there have some tea bag in the room. Tried to ask at the front desk but they said they don't give tea bags.

Room was very simple and clean.

Stayed in July 2022

I appreciated almost everything but the passage between the indoor pool and the Solbad / reception to the treatments feels a tad « messy » and unstylish.

I love the play of light on well chosen materials and textiles, the marimekko cushions, its history revisited in such a modern and stylish way. the spectacular view from many different sides of the hotel.

Stayed in March 2022

Super nice and helpful staff (all). Very good breakfast and tasty food for a dinner in the hotel's restaurant. SPA and swimming pool is nice and relaxing. The atmosphere is welcome, cosy and chic. Very like it, well deserved exceptional rate.

Stayed in February 2022

A few small things - but overall the experience was never worth the high price (we paid 380CHF for a 2 people room). - Room was very warm and we did not find a way to regulate the temperature down - The the shampoo / shower gel was empty when we arrived in the room - A water dispenser was already emptied when we arrived at the spa (5:30ish) and was only refilled towards the end of our spa stay. - Why is the spa closed at 7pm if people ski until around 5pm? Why not allow for a longer spa opening time so people can relax after dinner?

- Breakfast was good - Spa had 2 steam baths and 2 saunas - There was free parking at the hotel (albeit the parking spots are so small that we could barely open the door because of the cars next to us)

Stayed in March 2024

Rooms would Look much nicer with some decoration like pictures on the Walls, maybe flowers. Value for Money is Not the greatest, but it was high Season and it is Switzerland After all

This is a good hotel with friendly staff. The Location is very good in the Center of the Village and very close to the cable car / Ski area. Large Wellness area.

Stayed in February 2024

Staff was very unfriendly. Junior Suite didn't have a coffee maker or a kettle - something I would absolutely expect in a 4-star hotel. There was no minibar in the suite either. Breakfast went on until 10:30am however, at 9:45am there were four sad little bits of cheese left on the cheese board, the strawberry jam was finished, and there was no Birchermüsli left. None of these things got refilled. The hotel would be beautiful and was probably quite grand at some point but the Junior Suite was a disappointment and the service does not live up to a 4-star standard.

Beautiful old building in great location

Stayed in December 2023

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Stayed in March 2024

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Stayed in November 2023

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Stayed in September 2023

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Stayed in August 2023