Rathausquai 6, 6004 Luzern, Switzerland
#30 of 77 hotels in Luzern
Guests' ChoiceBased on 685 hotel reviews
8.5Cleanliness
8.7
Comfort
8.5
Location
9.8
Facilities
8.0
Staff
9.1
Value for money
8.4
Free WiFi
8.4
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End of dialog contentReviewed: 1 May 2024
Suet
MalaysiaThe hotel is in a strategic location with a stunning view. Though the room may be a bit small but facilities wise were clean and comfortable. Also love the friendly staffs here 🥰
Stayed in May 2024
Reviewed: 28 April 2024
Nghia
United StatesNone
Location
Stayed in April 2024
Reviewed: 27 April 2024
Helen
ChinaIt’s quite clean and have a good view of Luzern.
Stayed in March 2024
Reviewed: 26 April 2024
Mona
SwitzerlandNothing
The spectacular view, comfy bed, the room was newly refurbished, small but very functional great for one person.
Stayed in April 2024
Reviewed: 25 April 2024
Karen
United StatesThe twin bed, but I like the location of the hotel.
Great location. Small bed, but it was okay.
Stayed in April 2024
Reviewed: 23 April 2024
Laurie
United StatesAll good
Location
Stayed in April 2024
Reviewed: 22 April 2024
Sorin
SwitzerlandUseless "pillow" just a bag of fluff, old building with creaking floors when neighbors moved
Quiet even on Saturday, nice location and view, helpful staff
Stayed in April 2024
Reviewed: 21 April 2024
Joy
Omanno toiletries except liquid soap
the location was very convenient. The view from the hotel was lovely. Restaurant on level 0 was great and lots of nearby eateries. no vehicles in the area.
Stayed in April 2024
Reviewed: 20 April 2024
Damien
AustraliaBecause it’s a pub it can be noisy at night but not bad overall
Fantastic location, clean room and great pub downstairs. The views from the balcony are to die for!
Stayed in April 2024
Reviewed: 19 April 2024
Ellya
IndonesiaThe hotel didnt provide breakfast or room delivery service for food. The Tv didn’t working. There’s two credenzas in my room but no function at all.
The location is so close to the station, the view from the room is amazing. The food from the pub is yummy!
Stayed in April 2024
Reviewed: 18 April 2024
David
United StatesGreat stay all around.
Beautiful view of the River/Lake Cathedral, very close to Main train station, pub on the ground floor with good food. Easy to check in and out, staff was very helpful and friendly. The room was large, clean, with a modern bathroom and shower. We had windows that opened up on to a water view.
Stayed in April 2024
Reviewed: 17 April 2024
Holly
United StatesThe location and the views. Staff is excellent
Stayed in April 2024
Reviewed: 14 April 2024
Bukkhem
ThailandGood view
Stayed in April 2024
Reviewed: 14 April 2024
Ronald
United StatesGreat location
Stayed in April 2024
Reviewed: 13 April 2024
Maureen
United Stateswould appreciate more hooks in bathroom but very small issue compared to the overall great stay.
Best location and view in Lucerne. Loved this place. Sad to leave it and hope to return. The staff was very attentive,room clean, and spacious. View of old bridge and canal was spectacular. Short walk to train station. Loved the pub downstairs with great hamburgers. Loved the french doors to balcony with view of alps each morning.
Stayed in March 2024
Reviewed: 12 April 2024
Martina
United StatesLocation has the best view. Centrally located to all shops and restaurants. There is a pub below if you fancy UK food.
Stayed in April 2024
Reviewed: 10 April 2024
Andreia
SwitzerlandThe staff was very kind and flexible.
Stayed in March 2024
Reviewed: 7 April 2024
Sonja
AustraliaToo expensive for what it was
Great location
Stayed in April 2024
Reviewed: 4 April 2024
William
IrelandFive minute picturesque walk across the bridge from the station. The girl on check-in was lovely. Spectacular view from the room window. Pub below was lively and the staff very friendly and helpful. Price for the room was excellent.
Stayed in April 2024
Reviewed: 4 April 2024
Kaitlyn
United StatesI thought it was great, it’s not going to be the level of luxury other hotels provide, but the location/views/personality makes up for it above and beyond
The location and views were incredible. There was so much character, we had so much fun staying right in the heart of Old Town and above the pub
Stayed in March 2024
Reviewed: 3 April 2024
Amy
United StatesThe hotel check in process was less than optimal…there is no signage once you enter the bar with all your luggage on where to check in and also people go to the hotel room section looking for the bathrooms. The staff is not necessarily focused on the comfort of checking in tired, traveling guests in a crowded bar. If your hotel room is on the first floor, you will hear the music from the bar which may not be enjoyable to tired guests.
Location and view is amazing
Stayed in March 2024
Reviewed: 2 April 2024
Federica
IrelandIt's like an Ibis Budget Hotel room. Nothing fancy but does the trick. Comfy and easy, especially considering that you will spend most of your day visiting Luzern. The desk in the room was big enough to do some work too.
Stayed in February 2024
Reviewed: 1 April 2024
Ekaterina
United StatesThe location and the view were great!
Stayed in March 2024
Reviewed: 28 March 2024
Harjeet
United StatesGood location. Everything is so close.
Stayed in March 2024
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