Air con obviously would make a big difference in the warmer months, but this is Europe. If you are very sensitive to noise while you sleep I suggest you bring earplugs, especially if you have to sleep with the window open.

The location cannot be beat, right on the water looking out at the bridge. The walk from the train station was short, just out, over the bridge, and over. It was strange to have to check in below at the pub, but the staff was very friendly and we had no problems once so ever. We opted for the slightly bigger room and it was perfect. While you can hear some noise from the crowds below at night, with the windows and door closed the sound is minimal. It was a bit warm when we visited, but a nice breeze came in and they provided a fan. Would 100% stay here again.

Stayed in September 2023

Great location and view, especially if you get the right rooms. Clean and well maintained room.

Stayed in October 2023

The location is great, I booked a lake view room and you can enjoy the lake view anytime you wanted from the room.

Stayed in October 2023

The only negative we could say and it wasn’t for the property was the smell of smoking occasionally at the pub or promenade.

The view and location of our room was amazing. We looked over the Chapel bridge and river. The room was oldish but comfortable. We would definitely recommend.

Stayed in October 2023

Separate beds. No aircon. A bit flooding shower.

The room was better than expected and very very clean. Superb location. No disturbing noise during nigjt despite all the restaurants below the window.

Stayed in October 2023

Nothing

Beautiful location and view

Stayed in September 2023

It have a nice view at Lucerne

Stayed in October 2023

Nothing

Really well situated in central Luzern. Also had a kettle!

Stayed in September 2023

Hiked a good 10 mins from our car, but totally worth it.

Could not believe the view. Nothing better in Lucerne. The staff was so friendly, and the beds were incredibly comfortable. Nice, hot, large shower, clean bathroom. Central to Old Town & everything you could need.

Stayed in September 2023

Location is perfect! Clean, well-maintained. Restaurant and bar on street level, but closes by 10 so nights are quiet. Friendly staff in hotel and restaurant.

Stayed in September 2023

Nothing

Excellent location with a beautiful view from our room. Interesting place.

Stayed in August 2023

The linens were not great. Why only one pillow per person? It was really not too, and the fan they gave me had a really short cord so it didn't even come close to me. I was in this weird long room; I guess it was a triple, but only me in it. That said it was nice and clean.

The location is great. The views are amazing. And it's easy to get around. However, I stayed there during a heatwave, and there is no AC and I couldn't open the windows because flies would come in since we are so close to the water. Tradeoffs though. I really liked this location and concept. It's great for social people who want make new friends since it's above a pub. But you get your own room.

Stayed in August 2023

Location

Stayed in September 2023

The South African girl at the bar who greeted us was quite offish and unfriendly. We weren't happy

The girl who checked us in was lovely. Great location - perfect for what we needed

Stayed in September 2023

Beds were very basic. A little hard to navigate if you have mobility issues.

Location is impossible to beat. The staff was excellent.

Stayed in September 2023

Pillows were too soft and uncomfortable narrow beds

View was excellent Central location was easy and helpful

Stayed in September 2023

n/a

location to train station and lovely village with multiple restaurants and attractions

Stayed in September 2023

Heat

Location

Stayed in September 2023

None.

Very good location and service. There are so nice view out of the window.

Stayed in September 2023

The beds were comfortable enough but very noisy.

Great location easy walk with luggage from train station the views are Spectacular and the staff very accommodating. Everything you need and to do is close by.

Stayed in September 2023

Great view, but there are a few things to consider. Undeniable view of Kapelbrücke bridge. Absolutely beautiful looking out over to Mount Pilatus. However, first there is no air-conditioning, probably typical of a lot of hotels here but just know that there is none. That means you're going to have to open your windows for air. We were there in early September and it was very hot. Could not have made it without the fan provided and the open windows. However, there is a note on the table saying beware of mosquitoes if you turn your lights on. We had no problem with the mosquitoes with the windows open but we kept our lights to a minimum. The other thing to consider though is it's above a very popular English pub. Food there is great and everyone seems to know that, so on the weekends with your windows open the street noise can be loud. And can be louder on into the night from people enjoying themselves. Also there is a Sunday market, so about 4 o'clock in the morning on Saturday they start clearing the outside dining tables and that makes noise as well. Wi-Fi was great hotel and staff are great. Towels were a little thin. But otherwise it was a great stay. Just know there's no air-conditioning and with the windows open you were going to have noise in the evenings. Also, you are right in the heart of everything. But the view, yes, is fantastic. Even with the noise, I would stay there again.

Stayed in September 2023

Taxi cant go to jotel one has to drag baggage suitcase/s , oneself, no support No Air Conditioning No Ceiling fans No kitchen, Room only One side entrance, other side balcony and door Now at night sleeping time, door closed No cross ventilation a closed capsile feeling Anything happens after 1130pm when pub is closed, not known what to do, whom to contact

Proximity to Train Station - 7 -10 minutes walk Proximity to Bus Stand - 4-5 minutes walk Proximity to Lake cruises - 7+8 minutes walk Lake View Landmark Chapel Bridge view Pub services 10am to 1130pm Oldest and the Best Pub in Luzern Lively surroundings - Lively around Extremely Cooperative Staff especially Managers-Couple Value for money hotel accomodation

Stayed in September 2023

Great location and sensibly priced. The housekeeping staff keep the rooms very clean

Stayed in September 2023

We had very warm weather and air conditioning would have been appreciated.

The room, while small, was actually larger than expected. And the bathroom was also sufficiently large. The room did have a great view and the staff were friendly and helpful.

Stayed in September 2023

No air conditioning

Great location and outstanding staff.

Stayed in September 2023