Hauptstrasse 18, Unterseen/Interlaken, 3800 Interlaken, Switzerland
#23 of 58 hotels in Interlaken
Guests' ChoiceBased on 578 hotel reviews
8.4Cleanliness
8.8
Comfort
8.6
Location
9.1
Facilities
8.1
Staff
9.1
Value for money
8.1
Free WiFi
8.9
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End of dialog contentReviewed: 13 May 2024
Rizwan
CanadaOver all good , nothing was bad.
Breakfast was great lots of choices. Room was clean and comfortable , hotel location was great walking distance from train station. The reception attended was very friendly and helpful.
Stayed in May 2024
Reviewed: 11 May 2024
Sujoy
IndiaThe bedsheets were not clean.
The staffs were very friendly and helpful. Good location.
Stayed in May 2024
Reviewed: 11 May 2024
Bill
AustraliaA little distance from Interlaken Ost railway station but made for a nice walk along the canal.
The hotel was in a nice quiet location. Extremely warm welcome. The breakfast was excellent.
Stayed in April 2024
Reviewed: 8 May 2024
Bhavikkumar
United KingdomNear by station
Stayed in May 2024
Reviewed: 5 May 2024
Yinghe
ChinaThere was hardly any wifi reception on the balcony.
The staff was super friendly and the atmosphere was very cozy.
Stayed in March 2024
Reviewed: 29 April 2024
Yisi
SingaporeAs with most of these hotels, no lift so you have to carry your luggage upstairs. Toilet is a bit small.
Quiet location just off the central area, accessible by bus, decent room with a balcony.
Stayed in April 2024
Reviewed: 29 April 2024
Ellen
United KingdomThe bathroom was small and couldn’t fit two people
Breakfast was great. The scrambled eggs were divine!
Stayed in April 2024
Reviewed: 29 April 2024
Jo
United KingdomRather than a double, the beds were 2 singles pushed together but these were still made up separately with separate single duvets which made it difficult to snuggle up.
The room was clean and comfortable with a good amount of space. The bathroom was in good condition and had a good shower. The downstairs lounge area was welcoming and the breakfasts were good. We were able to borrow odds and ends to have a picnic meal in our room one evening.
Stayed in April 2024
Reviewed: 29 April 2024
Valeriej
United StatesGreat staff so helpful a d friendly. For sure will recommend.
Stayed in April 2024
Reviewed: 24 April 2024
Linda
United StatesThe sheet was very dry. Its not comfortable to my skin
I love the fresh eggs they made for breakfast. So delicious ❤️
Stayed in April 2024
Reviewed: 21 April 2024
Rashmi
NetherlandsThe hotel did not have stairs..I came with an infant and a lift in the hotel would have made it much easier for me to take my stroller in the room.
First of all,the location of the hotel was quite nice..it is just a few steps from Interlarken West station.. I was so pleased by the hospitality shown by one of the staff Elisa(Don't remember her name properly, but her home country was Portugal :) ) And fire place in the hall was the highlight of the place,giving it a complete vintage and heritage look.
Stayed in April 2024
Reviewed: 19 April 2024
Nuntapol
ThailandNot far from Train station but not close
Great staff and good breakfast
Stayed in April 2024
Reviewed: 16 April 2024
Karan
IndiaNothing such.
Friendly staff.
Stayed in April 2024
Reviewed: 13 April 2024
Adarsh
QatarNothing much
Location was good very near to interlaken west station. Breakfast was good. Staff was very friendly and helpful.. we liked.
Stayed in April 2024
Reviewed: 8 April 2024
English
United KingdomI could not fault anything
Lovely little hotel, in a traditional building, very conveniently located near Interlaken west train station, close to the center of town and all shops. Room was very nice and clean and we woke up every morning with the view of Jungfrau mountain, beautiful! Breakfast was very good and diverse, with fresh produce. Staff were very friendly and helpful both at reception and breakfast room. They gave us an adaptor to use as swiss plugs are different than ours, gave us advice on things to do! If you stay in the area, you get a guest travel card to use for free travel in Interlaken and nearby villages, a bonus! We had a lovely stay and would definitely recommend and stay again! Thanks😍
Stayed in April 2024
Reviewed: 4 April 2024
Katherine
AustraliaNot much to mention here! Block-out blinds or curtains would help for a more restful sleep street-facing rooms which can be bright. The bathroom/toilet is pretty tight (we're average-sized humans, so good to keep this in mind).
The owner was so lovely and accommodating. She made us feel right at home :) We really enjoyed grabbing dinner from over the road and enjoying it in front of the fireplace in the cosy living area. Breakfast was wonderful - scrambled eggs on request was a nice surprise. We slept ok despite the curtains not being block-out (bring an eye-shade if you're sensitive to that kind of thing). Enjoying coffee on the balcony overlooking the street with mountains in the background was delightful. Overall loved the vibe of the property and kindness of the staff and would return.
Stayed in March 2024
Reviewed: 2 April 2024
Jojo
NorwayThe rooms could use a bit more lighting. Other than that, we were satisfied with our stay!
The location is perfect. The hotel is situated close to Interlaken West. There are also restaurants and supermarket nearby. The staff were nice and friendly. They also made arrangements for late check in. Highly recommended!
Stayed in March 2024
Reviewed: 22 March 2024
Natalie
SwitzerlandWe were upgraded to a room with a balcony which was lovely but it didn’t have external blinds so it was a bit light inside. Very small thing!
Kim was amazing- she offered to keep reception open late if our arrival train was delayed, she helped to dry our ski boots and had great local recommendations. Good breakfast with eggs cooked to order. Easy walk from the train station.
Stayed in March 2024
Reviewed: 11 March 2024
Cathelyn93
IndonesiaThe bathrooms are very small, yet it didn't bother us too much
Very friendly staff, nice hotel, good breakfast, great value for money
Stayed in March 2024
Reviewed: 3 November 2023
Rosamin
United StatesAmazing location, great made to order breakfast options. Wonder mountain view from room (nice balcony in room as well). Received helpful guidance from hotel management about the sights to see and how to get tickets, etc.
Stayed in October 2023
Reviewed: 20 October 2023
David
AustraliaNothing
Well-located with friendly and helpful staff.
Stayed in September 2023
Reviewed: 19 October 2023
Meeilee
United StatesRoom is smaller than expected. Bathroom has very tight space.
Central location close to train stations
Stayed in October 2023
Reviewed: 16 October 2023
Ernglnthenetherlands
NetherlandsA bit too expensive for period we stayed.
Cute hotel with really good breakfast. I stayed there with my father but we couldn't book room for 2 persons so we had 2 rooms of 1 person instead that were fine. Our room have nice view and comfortable to stay. Lovely staffs. Good location.
Stayed in September 2023
Reviewed: 11 October 2023
Mohamed
EgyptNothing considerable
Cozy, utmost vibes of Swiss alpine, staff is really nice, very near to whatever you need
Stayed in October 2023
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