Wengen, 3823 Wengen, Switzerland
#87 of 125 hotels in Wengen
Guests' ChoiceBased on 117 apartment reviews
7.3Cleanliness
7.8
Comfort
7.7
Location
8.4
Facilities
6.8
Staff
8.5
Value for money
7.1
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 October 2023
Ryan
United StatesThe bed was OK. Pillows are not good. Loud floors, but that is expected with an older building. The uphill walk
The view was better than expected. It is very easy to check in and out. Great showers with hot water
Stayed in October 2023
Reviewed: 25 September 2023
Diane
AustraliaNo one at reception Need more bench space Bathroom needs an update
Stunning views
Stayed in September 2023
Reviewed: 19 August 2023
Mustafa
TurkeyThe hotel seems ok but it wasn't clean. The frdige in the common area was really disgusting and dead mosquitos were inside the fridge. And our bathroom was smelling urine which was disgusting
The mountain view was spectacular!
Stayed in August 2023
Reviewed: 1 August 2023
Jun
SwitzerlandThe hotel is a bit far away from the train station.
The Mountain View is splendid!
Stayed in August 2023
Reviewed: 27 June 2023
Sanjay
United StatesThe hike to reach there… but the owner helped us by arranging a taxi
Very clean, owner was very nice and the view just amazing!
Stayed in June 2023
Reviewed: 26 June 2023
Hector
GermanyA bit outdated
The location and the views
Stayed in June 2023
Reviewed: 24 June 2023
Ro
United StatesProperty was dated squeaky floors, the shower curtain kept falling off (could do with better hooks) No A/C or fan in the room, got quite hot. No TV. Weak WiFi, would not work on the balcony. Steep climb up to the property from the train station, especially when dragging your bags along. No breakfast option. Make sure to ask for the city discount card if you do not get one, it can be used for some local discounts. No cars/parking in Wengen so have to take into account parking and train tickets up to Wengen so staying there can get quite expensive.
Views, views and views! Balcony to take in the views. Quiet.
Stayed in June 2023
Reviewed: 26 May 2023
Monica
United KingdomNo staff at reception at all, building and facilities were a bit old.
10min walk from the station. View was nice.
Stayed in May 2023
Reviewed: 4 October 2022
Baylie
United StatesHad to get an extra bed even though we didn’t need it for our small group. Wasn’t an option to do without which meant a heavy up charge. Would have been nice to know
Very comfortable & felt like home
Stayed in September 2022
Reviewed: 2 October 2022
Debasis
IndiaVery difficult to reach from station with luggage.
Good yifi/internet speed. Small cooking/tea arrangement free of cost. Room warming available.
Stayed in September 2022
Reviewed: 16 September 2022
Larina
United StatesDidn't realize it was a bit of a walk to the main street where restaurants and shops are.
Great standard room for the price.
Stayed in September 2022
Reviewed: 15 September 2022
Duane
United StatesDifficult location. Can’t get there by car and it’s a 10-15 minute walk from the train station so we paid (30 franks) for a round trip transfer. Very small room with twin beds. The community is mainly for hikers or skiers, so people probably don’t spend a lot of time in their rooms. But it was very clean.
The room was extremely small, but we booked last minute and we had somewhere to sleep. Otherwise, not someplace I would use again. However, the views from the property were amazing, the room was clean and the staff extremely helpful.
Stayed in September 2022
Reviewed: 12 September 2022
Ирина
Russiavery nice staff, cosy view from the balcony, close to the station, clean
Stayed in September 2022
Reviewed: 11 September 2022
Mark
United Statesvery outdated. The floors creak. It’s long up-hill hike which can be tiresome after a long day.
friendly staff, great views, quiet, comfortable, clean.
Stayed in September 2022
Reviewed: 6 September 2022
Ahmed
EgyptRoom making sound from wood flooring. Hot water pressure is weak
Staff Hospitality View
Stayed in September 2022
Reviewed: 2 September 2022
Maria
Netherlandsthe hotel could use a renovation/refurbishing. the walls and ceilings are too thin and the carpets could be refurbished.
The room I got overlooked a stunning view of the mountains. location was peaceful. the rooms were tidied everyday. Also good value for money given the late timing of my booking.
Stayed in September 2022
Reviewed: 28 August 2022
Carles
Spainnecessita reforma.
La vista de la muntanya es absolutament increible.
Stayed in August 2022
Reviewed: 26 August 2022
Saranya
Germanylocation was hard to find and with elders hard to walk uphill
View was very beautiful looking into the mountains
Stayed in August 2022
Reviewed: 24 August 2022
Ali
PakistanThe room in my category didn't offer double beds. Room walls were super thin, we couldn't enjoy ourselves just because the people could hear us in the other room. - Thin walls - Small room - Room decoration could have been a lot better. The lamp looked like centuries old made of paper.
+ Wonderful location + Perfect hosts, staff was very helpful and accommodating + Wonderful breakfast + Wifi was great + Offers kitchen facility + Free tea, candies (As many as you like) and chocolates (Limited) :P + Amenities were enough and the washroom were clean
Stayed in August 2022
Reviewed: 24 August 2022
Kulkarni
SwitzerlandBreakfast.. no options
Good ambience and lounge room was good as we were free to use all the equipment and cutlery.
Stayed in August 2022
Reviewed: 18 August 2022
Semi
GermanyThe hotel decoration is really old. It seems that you travel in time to a James Bond movie that was filmed in the 70s.
The hotel is clean and tidy. The room had a stunning view. The location was the best thing in this hotel. Staff were friendly and we checked in and out without any issues.
Stayed in August 2022
Reviewed: 16 August 2022
Kamille
United Statesthe rooms are very tiny and very musty. I understand it is an older property, but it’s time for an update! our closet smelled like fish. the balcony gave my daughter slivers. Also it’s a bit of a journey from the train to the hotel with luggage.
the staff was lovely and the views were incredible. We enjoyed the outdoor seating.
Stayed in July 2022
Reviewed: 15 August 2022
Melissa
United Statesthe downstairs bathroom was dark, poor ventilation shower very odd- low ceiling, and have to bend under faucet, this bathroom really needs updating. Some of the rest of chalet was dated but acceptable bc the building is very old and charming. would have loved to have shampoo as well as coffee provided for the coffee maker.
loved the location, staff, views, bedding and the chalet was roomy. loved sitting outside on porch. kitchen was very nice also. loved we had room to spread out. lobby was lovely. we stayed in the chalet behind the hotel with our large family
Stayed in August 2022
Reviewed: 13 August 2022
Magali
Switzerlandthe food
the location and the views
Stayed in August 2022
Kucukkuyu, Turkey
Bellingham, USA
Byron Bay, Australia
Luján, Argentina
Mostar, Bosnia-Herzegovina
Matosinhos, Portugal
Bordeaux, France
Agrigento, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content