Reception staff was very friendly and accommodating. The breakfast was very enjoyable.

Stayed in May 2024

Breakfast quite basic, fine for one or two times, would get bored if I had to have it for longer. Room on top floor has really low ceiling, it's a miracle I didn't crash my head on it

Great location, decent room, nice staff.

Stayed in May 2024

very good breakfast

Stayed in March 2024

Poor wifi.

Close to old town. Exelent breakfast.

Stayed in March 2024

Bed should be replaced or at least matress could be upgraded, as it wasn’t really comfortable and same goes with the pillow which was too small and thin.

Localization is perfect due to being placed next to the tram station which can get you quickly anywhere in Basel, food was good.

Stayed in April 2024

Nothing

Position and family much loved establishment

Stayed in April 2024

We had no complaints!

Very easy location - reachable from the main train station by streetcars 2,6,8 and 11. And remember, if you have hotel reservation in CH, you don't have to buy a ticket for the public transportation. Excellent breakfast.

Stayed in April 2024

The breakfast was very modest and unexpectedly the cutlery was not washed correctly as I found that my knife had traces of dried food. Even the second knife I tried had the same issue.

The hotel is centrally situated, within walking distance from the city center.

Stayed in April 2024

Pillows are too soft to sleep

Close to bus station and all popular places.Nice room and staff

Stayed in March 2024

Breakfast was plentiful and varied, basic but adequate

Stayed in March 2024

Everything was great.

People- nice, helpful, flexible in case of check-in and care about needs. Free city transportation and 50% in museums.

Stayed in March 2024

The very obvious wifi code made me a little nervous

Location and friendliness/helpfulness of the staff

Stayed in March 2024

The room was a top floor room with exceptionally low beams. As both myself and my wife are not as agile as some this made life a little difficult and while the style was quirky, not easy to live with.

Location was excellent, service from the staff very good, and it was really clean and comfortable. The breakfast was very good with a good choice, although a very limited choice for gluten free.

Stayed in March 2024

To much monotonic breakfast - every day for 4 fays you could expect exactly the same set of stuff, expect for sweets. But again - it was tasty.

Great localization - so close to the city center, but as well to BU area. Very friendly staff. Reasonable price towards quality and facilities propose by the hotel. Tasty breakfast, especially chesses.

Stayed in March 2024

Clean and spacious room with a nice view. Many cafes and restaurants close by. Breakfast included.

Stayed in March 2024

Exceptional reception staff. Polite, helpful, friendly and professional. Great location, and very relaxed. Arrive early if you want to eat in the restaurant, but I still managed to order pizza at 22.00 - :)

Stayed in March 2024

Nice location, the hotel gives you a travel card to use in public transport. Friendly staff.

Stayed in February 2024

Nothing at the hotel. Only the noise from early morning of repair works on the street facing the bedrooms.

Included Breakfast was very good with a wide selection of cereals, fruits, bread rolls, croissants, eggs.

Stayed in February 2024

Minor things like a kettle in the room

The very nice staff, great location, price, availability of a restaurant, the coffee, the comfortable bed, the Basel card, simple but nice breakfast buffet

Stayed in February 2024

Breakfast could be richer - for example sausages, boiled eggs or pancakes, but the positive thing is that they are included in the price of accommodation, considering the really high prices of everything in Switzerland.

Ten minutes' walk from the city center, near the tram stop, Basel card included in the price of accommodation.

Stayed in December 2023

Wifi was not very good

Nice staff, comfortable bed, great breakfast, central location, excellent pizza in the restaurant downstairs, quiet.

Stayed in February 2024

The staff were not always at the desk and sometimes had to be looked for becasue they were multi-tasking. Not a real problem except when in a hurry.

Staff were helpful and very nice and the location was fabulous for a museum lover. Room was small but had everything needed.

Stayed in January 2024

May be full English breakfast?

The lady who worked night (2-10pm) this week was just an angel. Empathetic, hospitable and willing to help always - she is just toooo good on the job! Luca and others were great except one Leonard, who was rude over my request for a phone in the room essentially because I was I’ll and needed a means of communicating with the reception. His eventual response after ignoring me was that they have no obligation to provide one. Oh then I should not return to your hotel then! They eventually got one though.

Stayed in January 2024

the quality of the breakfast was extraordinary. With a variety of real cheese, not the tasteless plastic ones you get in almost every hotel chain nowadays. The same goes for the quality of the ham. A real pleasure

Stayed in January 2024