Theodorsgraben 42, 4058 Basel, Switzerland
#36 of 66 hotels in Basel
Guests' ChoiceBased on 482 hotel reviews
8.4Cleanliness
8.9
Comfort
8.6
Location
9.2
Facilities
8.2
Staff
9.3
Value for money
8.5
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 August 2023
Andy
United KingdomNo air conditioning
Great location and clean
Stayed in August 2023
Reviewed: 7 August 2023
Genevieve
Belgiumwarm under the roof
nothing
Stayed in July 2023
Reviewed: 7 August 2023
Eduard
NetherlandsComfortable room, close to the river and centre of Basel. Close to musea and restaurants. Fine breakfast, with a coffee to go.
Stayed in August 2023
Reviewed: 6 August 2023
Kev
NetherlandsIf you're on the top floor in the corner room, you might bump your head on the wooden beams of the roof construction.
Good value for money. Location is good; plenty of restaurants and shops in walking distance and all the city's sights are reachable with the excellent and free public transport right in front.
Stayed in August 2023
Reviewed: 4 August 2023
Tobias
SwitzerlandLimited breakfast options. Room was very hot and did not have air conditioning
Coffee at breakfast was good. Staff was friendly
Stayed in July 2023
Reviewed: 1 August 2023
Alice
United StatesPillows were useless; they had the consistency of a cotton ball. No air conditioning but they do provide a fan.
Location is close to central Basel; just 2 tram stops from hotel with tram stop across from hotel. We asked for a to-go breakfast as it was included in our rate and our flight out was very early the next day. We received a cheese sandwich and apple, not great but better than nothing. On check-in, we asked to arrange for a taxi pickup at 4:30a the next morning. We had some concerns since the front desk is not manned at that time and what would we do if the taxi didn't show up. As it turns out, the taxi did arrive as scheduled but we also noticed while waiting that there were taxis passing on the main road that we could have flagged down, if necessary.
Stayed in July 2023
Reviewed: 29 July 2023
Martin
SwitzerlandFriendly and helpful staff in a cute hotel in Basel centre.
Stayed in July 2023
Reviewed: 25 July 2023
Naftali
United StatesWeak internet connection. Ok for messaging and email, but not for work. And - this room is too small for 2 beds. I am not a large person but had to squeeze past that second bed. You have the potential to be a 10.
Clean. Conviniently located. Helpful staff.
Stayed in July 2023
Reviewed: 24 July 2023
Joanne
SwitzerlandBreakfast was okay could be improved
Staff was super friendly. Location was ideal. Room was spacious enough and comfortable
Stayed in July 2023
Reviewed: 19 July 2023
Ian
United KingdomPoor quality pillows.
Nice breakfast included. Clean room and bathroom. Quieter location than I expected. It was very warm but there was a good strong fan in the room which helped.
Stayed in July 2023
Reviewed: 18 July 2023
Robert
United KingdomLocation was a few steps away from the tram stop which was direct from the train station. Staff very friendly and helpful. Room was single but not cra,ped and very clean. Wonderful to have a fan in the heat. breakfast was well served and plenty of choices
Stayed in July 2023
Reviewed: 17 July 2023
Louise
AustraliaGreat location No aircon but fan available Comfortable accommodation Great breakfast
Stayed in July 2023
Reviewed: 14 July 2023
Francois
BrazilLocation, breakfast. Quiet place
Stayed in July 2023
Reviewed: 13 July 2023
Deepak
United KingdomNo specific storage place for cycles and no air conditioning
Location
Stayed in July 2023
Reviewed: 11 July 2023
Colette
IrelandNo air conditioning. Admittedly we were there during a heat wave and they did provide a fan but we found it very difficult to sleep
Brilliant location. Very good breakfast. Good value guest house
Stayed in July 2023
Reviewed: 11 July 2023
Mandy
FranceNot enough pillows.
Good location for visiting Basel. Nice breakfast. Friendly and helpful staff.
Stayed in July 2023
Reviewed: 10 July 2023
Maša
CroatiaThere was no air conditioning in the hotel and it was very hot. Also no mini fridge in the room.
Very good location. Close to the public transportation and the river. Good breakfast.
Stayed in July 2023
Reviewed: 9 July 2023
Fungai
NamibiaIt was a very hot summer night the room needed an airconditioner not just a fan
Good location
Stayed in July 2023
Reviewed: 8 July 2023
Susan
United KingdomLow slanted beams
Friendly staff, clean spacious room, good breakfast and situated near banks of Rhine
Stayed in July 2023
Reviewed: 7 July 2023
Will
United KingdomHot, but big fan in bedroom
Location was excellent
Stayed in July 2023
Reviewed: 4 July 2023
Hans
SwitzerlandThe breakfast was superb and fully satisfying. The service was super friendly on arrival, although non-committal on departure. I would definitely want to come again.
Stayed in July 2023
Reviewed: 2 July 2023
Chris
United StatesVery clean, it’s nice to have an excellent location. Also, a great value.
Stayed in June 2023
Reviewed: 1 July 2023
Mark
United KingdomVery local to all amenities, friendly staff, comfortable, nice breakfast
Stayed in June 2023
Reviewed: 29 June 2023
Diane
New ZealandThe room was quite small so there wasn't a lot of space between the beds.
The room was clean and comfortable and the shower was good in the bathroom. We loved the location - very handy to the tram and a 3 minute walk down to the Rhine river where we enjoyed paddling and watching the locals swim. The attached restaurant was good and it was nice being able to sit outside to eat our dinner on a warm evening. We could use the downstairs coffee machine whenever we wanted to. The breakfast was good and very well set out.
Stayed in June 2023
Reviewed: 26 June 2023
Karthi
United Kingdom-
Stayed in June 2023
Crewe, UK
Vulpera, Switzerland
Vildbjerg, Denmark
Bad Hönningen, Germany
Parga, Greece
Pula, Croatia
Simonʼs Town, South Africa
Vathi, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content