Hammerstrasse 61, Clara, 4058 Basel, Switzerland
#59 of 65 hotels in Basel
Guests' ChoiceBased on 635 hotel reviews
7.3Cleanliness
7.8
Comfort
7.5
Location
8.8
Facilities
7.2
Staff
8.3
Value for money
7.5
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 April 2024
Lukáš
Czech RepublicBreakfast could have been richer
Clean room, comfortable bed, breakfast 6:30 - 10:00, good location (right by the tram stop), no sounds from the street
Stayed in April 2024
Reviewed: 21 April 2024
Bernard
SingaporeThe room could do with some embiggening - I had to lift up the folding desk and put my luggage under it before I could close the door. Such a small room should be marketed with the word "small" in its name, but the room I booked was called "Modern Single Room". The WiFi is also really slow.
Rooms look nice and have modern decor, and had everything I needed. Bed was comfortable and I had a great sleep. There was a lift. There was free water at the reception, which was a nice touch.
Stayed in April 2024
Reviewed: 18 April 2024
Dermot
IrelandNothing to dislike.
Very clean room and was able to check in early.
Stayed in April 2024
Reviewed: 17 April 2024
Peyman
United KingdomN/A
The Location was very good.
Stayed in April 2024
Reviewed: 16 April 2024
Parthasarathy
IndiaKettle in room would help for morning tea
Location Attached resturant is Good Clean
Stayed in April 2024
Reviewed: 6 April 2024
Suzanne
IrelandShower flooding Room was uncomfortably small, lacked space greatly for comfortable movement Not in a great neighbourhood
It was close to the tram for station. Staff were friendly.
Stayed in April 2024
Reviewed: 3 April 2024
Ilaria
GermanyThe wi-fi signal was very weak, so this hotel is not suitable for people who travel for work. Also you are not allowed to order food delivery to eat in your room in peace, if you would like. This should be mentioned in the description on booking.com as well so that everyone is aware before booking.
the position and the quiet of the place
Stayed in March 2024
Reviewed: 1 April 2024
Elena
FranceVery small room. Literally a few square meters. I had a single room and it means literally that another person wouldn’t fit in there. You have minimum space to accommodate 1 person. But if it’s used just for sleep in - all is good.
Central location, clean rooms, all you need is present. Good value for money.
Stayed in March 2024
Reviewed: 28 March 2024
Kirk
United StatesCramped. “Twin beds” were a double bed with two duvets.
Clean
Stayed in March 2024
Reviewed: 10 March 2024
Connor
MaltaLocation
Stayed in February 2024
Reviewed: 27 February 2024
Sabrina
IrelandThe beds were uncomfortable such a pity.
Nice staff at check in hotel spotless and an irish bar around the corner. Parking close by in a secure lock up.
Stayed in February 2024
Reviewed: 8 February 2024
Nigel
United KingdomNothing
It’s what I needed
Stayed in February 2024
Reviewed: 2 January 2024
Deirdre
Irelandroom was v small
Good location, good basic breakfast, clean
Stayed in December 2023
Reviewed: 17 December 2023
Marie
New ZealandLift to the upper floor was an adventure, never been in one so small. Up and down steps with luggage is a trial when you have early morning checkout!
Breakfast was simple and not much of it. Not a great selection at all. Most Expensive place we stayed in! Beds were very comfortable!
Stayed in November 2023
Reviewed: 12 December 2023
Sharon
CanadaThe only thing is that my fridge wasn't working and when I mentioned it the staff seemed indifferent.
easy to be there., location
Stayed in November 2023
Reviewed: 8 December 2023
Nada
FranceLocation
Stayed in November 2023
Reviewed: 27 November 2023
Rim
TurkeyThe rooms are very very small, the breakfast was average.
Location is good. Good for conference visitors. The restaurant menu is good.
Stayed in October 2023
Reviewed: 11 November 2023
Olesya
RussiaVery, very small room. There was no place to put my suitcase. I had to put it on my bed.
Location
Stayed in November 2023
Reviewed: 11 November 2023
Peter
HungaryRoom is really small
Good location
Stayed in November 2023
Reviewed: 10 November 2023
Yahya
TurkeyBed in the room was not comfortable.
Even though it is not at the city center, location is the best for the public transportation to go to everywhere in the city.
Stayed in October 2023
Reviewed: 31 October 2023
Davide
ItalyBathroom very small with not enough space between WC and wash basin
Stayed in October 2023
Reviewed: 27 October 2023
Jonathan
United KingdomRoom could be bigger, elevator could be upgraded.
My room was small but clean and cosy. The area is more in the trade and business district but there are bars and shops close by and lots of trams. Service was friendly.
Stayed in September 2023
Reviewed: 24 October 2023
Inger
IrelandBeds and pillows uncomfortable. Breakfast very poor³
Lovely staff and good location
Stayed in October 2023
Reviewed: 22 October 2023
Danielfazio
SwitzerlandFelt old. The bathroom was too tiny, you can even access the sink as it's squeezed between the shower and the wall (with the hairdryer attached). I had to bend and on my side to use it
Even though the overall impression that it gives, It was clean and central
Stayed in October 2023
Bangkok, Thailand
Depressa, Italy
Mogliano, Italy
Yufu, Japan
Cala Liberotto, Italy
Badbruck, Austria
Suzhou, China
Sharon Springs, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content