There isn't hotel parking so you have to park in a lot down the road. You must download the parking app and pay hourly 7 days a week. We must have ran short at some point and received a parking ticket which cost us $48 that was mailed to us months later. Car rental company also charges for the ticket, not a deal breaker for staying here but definitely something to consider. Ended up paying quite a bit for parking.

Excellent location, great food at hotel restaurant and rooms were very big.

Stayed in October 2023

I was first person in a cold shower. By the the time 3rd person got in there was hot water. Breakfast was doable but very small.

Next to Rhein river, and walking distance to Center of Stein am Rhein.

Stayed in November 2023

An absolute gem and was the highlight of our holiday! The view from our room! The location! The cafes and restaurants! The river! Everything was perfect.

Stayed in October 2023

No on location parking, we used public parking nearby.

Our host was amazing and he offered us the River view room without any charge. The lake view from room in the morning is amazing when the fog is lifting. The room is beautiful with old style logs re-used to beautify the hotel. The breakfast room is situated to get a clean view of the Rhein river which is beautiful. The hotel is within touching distance of the old town.

Stayed in October 2023

Parking is a little difficult. However the receptionist did a great job to explain where to park and how it works .

Very nice location directly at the Rhein river . Great restaurant with a wonderful terrace .

Stayed in October 2023

Pleasant restaurant on the riverside. In walking distance to the city center.

Stayed in August 2023

A wonderful stay in a character filled hotel. Service was without flaw. Rheinfels is the ideal restful add on to your Swiss holiday.

Stayed in September 2023

Breakfast not special. No real place/shelter to park your bicycle.

Great location with beautiful view. Friendly staff. Specious room with nice bathroom.

Stayed in September 2023

There wasn't anything we didn't like. This hotel was perfect.

We loved everything about this hotel. In fact we used this hotel twice because it was so good; once on the outbound trip and once on the inbound trip. We loved the regalia in the corridors; the polar bears, the suit of armour. The rooms were quaint. We were there during a heat wave and the air conditioning was a real blessing. The hotel was wonderfully situated and you could dine overlooking the lake. The food was amazing.

Stayed in August 2023

Well, it was very hot and we couldn't really sleep well, there was no AC and no Ventilator. It was a problem to open the window because of the mosquitoes, there was no mosquitoes netz.

Location was wonderful

Stayed in August 2023

There wasn't anything that needed to improve. We hope to visit again and will recommend this hotel to friends and family.

The location was amazing. The decor reflected the age and beauty of the building. The view of houses from our room were pretty. We were able to cool the room down. - lovely in the heat. Dinner there was very well presented and tasty and eaten over looking the lake. Lovely.

Stayed in August 2023

We came late to breakfast and still had the chance to get eggs in our desired way.

Stayed in August 2023

None

We spent a nice stay in the hotel as we expected. The hotel is traditionally old, charming and historical. The room is big and very clean. We had dinner at the hotel restaurant: the meals were good and the staffs were very friendly. We like this hotel and expecting to come back again.

Stayed in July 2023

Wish there had been fly screens on the windows. It was very hot and at night would have liked to have the windows open, because the mosquitoes were bad.

Great Hotel in a perfect location to the old town. The staff were excellent and very helpful, particularly as German is not our first language. The hotel was clean and the food was excellent.

Stayed in July 2023

Hotel is on the Rhein, our window looked out on the water. Facilities were excellent. Old bldg, but rooms and bathrooms were up todate. There was an elevator. Dinner, at the hotel on the terrace next to the Rhein, was excellent. Also within steps of main street in Stein am Rhein. Parking was outside the walls, but just a couple minutes walking (wheeling suitcases).

Stayed in July 2023

Breakfast has limited adequate selection...coffee is excellent. The view of the Rhein River from terrace is fabulous. So overall, a very positive breakfast experience. Wifi works best at the reception table near entrance. This hotel has an excellent location with large, clean rooms overlooking the Rhein.

Stayed in June 2023

The cost estimated for my stay by Booking.com was almost 100 euros lower than the actual cost.

Stayed in June 2023

This hotel should include the cost of breakfast on the price. Breakfast was sort of mediocre and cost much more than it was worth.

Stayed in June 2023

location, room,

Stayed in June 2023

N/A

Location, friendliness of stuff, cleanliness of room.

Stayed in May 2023

all good

localization, view

Stayed in April 2023

very charming! new favorite spot! staff was super friendly!

Stayed in April 2023

Everything at the facility was fine. But it was unclear that was self check- in and I was confused, when I arrive at the facility no one spoke English. It was cleared up very quickly. Also there was no common sitting area to enjoy the facility and rest.

Stayed in December 2022

We had to pay extra for our small dog, but always happy when we can take her with us.

What a wonderful hotel, the interior is beautiful. The staff were all welcoming and we felt very comfortable.

Stayed in December 2022