Riehenring 109, Clara, 4058 Basel, Switzerland
#66 of 66 hotels in Basel
Guests' ChoiceBased on 201 hotel reviews
6.5Cleanliness
7.3
Comfort
7.0
Location
8.1
Facilities
6.4
Staff
6.7
Value for money
7.0
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 May 2024
Leslie
CanadaWindow shades hard to pull down
Easy checkin!!
Stayed in May 2024
Reviewed: 27 April 2024
Carol
AustraliaNo hair dryer. No lift. No tea making facilities. No staff for face to face contact. The fact I had to go to another location for breakfast.
Stayed in April 2024
Reviewed: 9 April 2024
Ivana
SlovakiaGood value for money and self check in system
Stayed in January 2024
Reviewed: 18 March 2024
Talita
IrelandWhen we booked, the check-in time was stated as 2pm, but upon arrival, the local instructions indicated check-in only after 3pm. Additionally, there was no locker available to leave our bags, so we had to inquire at a nearby hotel. Furthermore, there was a missing kettle in the bedroom.
The location is very good. Easy access to public transport and all the main touristic points. The room was very clean and organized and the self check in is very hand and easy.
Stayed in March 2024
Reviewed: 24 January 2024
Simone
NetherlandsTiny tiny tiny room with saggy window shelf and minimal amenities. Self-checkin rather laborious. Unclear directions inside the building: I only realized I had to take the ratty stairs to the room because everything else was locked
Clean and the best price for the area. Convenient location
Stayed in January 2024
Reviewed: 1 January 2024
Ezgi
GermanyThere is no space for your belongings in the room.
Stayed in December 2023
Reviewed: 28 December 2023
Álvaro
SwedenOne of the rooms didn’t had remote control or the tablet, so they weren’t able to use the tv. As well, the check in method is smart, but it has its failures. Our paper where the room number was got stuck so I had to go all the way to the other hotel just to ask for it. (Use the machine on the right). Also, the parking was really expensive! (25 CHF) but I guess is Switzerland, soo…
It is clean and well implemented, I really liked the smart tablet that they give you.
Stayed in December 2023
Reviewed: 18 December 2023
Nisheet
GermanyThere is not lift. So for rooms on 3rd floor, you have to carry the whole luggage through stairs yourself. Also parking is an issue. The street parking usually gets full quite early so you have to look for place that might be 15-20 min walking distance from the hotel. The parking lot mentioned here is also relatively expensive!
The hotel is very ideally located in the city center. The room is a basic one and is perfectly suitable for a stay in which you are just in the hotels in the evening after dinner and leave to explore the city in the morning.
Stayed in December 2023
Reviewed: 16 December 2023
Ma
IrelandSockets were very small not the standard one ,no updates in WiFi codes , TV was there but it was not straightforward to decipher how to use it.
Accessible, clean beds were comfortable
Stayed in December 2023
Reviewed: 8 December 2023
Polina
NetherlandsAbsolutely no facilities available, no personnel, impossible to contact the property. I had no curtains in the room so I had to sleep with a street light shining into my face
Very close to conference center
Stayed in December 2023
Reviewed: 16 October 2023
Paul
SwitzerlandMore plug points.
Well priced, does exactly what was advertised. Clean and value-for-money accommodation. There was no staff, this was OK since it was not necessary for basic room like this. I like the bathroom pod set-up, perfect for a bedroom like this.
Stayed in October 2023
Reviewed: 7 September 2023
Raymon
NetherlandsIt’s a basic, small but cheap room for a hotel in Basel, because Switserland is pretty expensive. Just a perfect stay for a one (or max. two) night stay when going on holiday by car.
Stayed in September 2023
Reviewed: 14 August 2023
Martin
NorwayReally small and modest room, very basic equipment. Beds not very comfy. Because of renovations in the building pretty noisy and dirty.
Only option we found, given the short notice of our booking
Stayed in May 2023
Reviewed: 14 August 2023
Angelos
SwitzerlandCleanliness
Stayed in August 2023
Reviewed: 9 August 2023
Alexander
IrelandThe size of the room is pretty small and the shower head kept sliding down.
The location was perfect and the bed was comfortable. Perfect for a 1-2 night stay. Check in was in a different hotel 100m down the road but the staff was very helpful.
Stayed in August 2023
Reviewed: 21 July 2023
Heidi
BelgiumToo small
The location was very good, the parking is just in front of the hotel for free with he Blue card
Stayed in July 2023
Reviewed: 15 July 2023
Natalie
Canadafood options
location
Stayed in June 2023
Reviewed: 20 June 2023
Stephen
United KingdomSuper minimalist. Nothing extra
It was available to book at short notice. 5 minutes walk from the Rhine. Opposite conference centre
Stayed in June 2023
Reviewed: 30 May 2023
Ankur
IndiaNo reception
Location Value for money
Stayed in May 2023
Reviewed: 21 May 2023
Aleksandra
SwitzerlandIt was not really clean... Also an power outlet was broken... It was too expensive for all that. It was loud even with closed windows. The remote controle was broken.
That the way to the Basel Messe was not that far away.
Stayed in May 2023
Reviewed: 10 May 2023
Davide
ItalyNo breakfast space early in the morning into the building, small toilet
Cheap, easy to check in
Stayed in May 2023
Reviewed: 17 March 2023
Christian
United KingdomThe double bed was just two single beds put together. If you’re looking for a more luxury stay, this won’t be for you.
The hotel was relatively cheap. If you’re just looking for a room to sleep and shower, this hotel is perfect. It has all the basics.
Stayed in March 2023
Reviewed: 16 February 2023
Caroline
Singaporeself check in was nit working
central clean
Stayed in December 2022
Reviewed: 31 October 2022
Nataly
Italynothing particularly wrong. you get what you pay for
good location. good value for money, clean and comfortable
Stayed in October 2022
Sao Paulo, Brazil
Ancona, Italy
Vittoria, Italy
Nusa Dua, Indonesia
Canet d'Aude, France
Bracelli, Italy
Petaling Jaya, Malaysia
Milan, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content