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Reviews of Hotel Ristorante Grotto Serta

Via Serta 6, 6814 Lamone, Switzerland

#2 of 3 hotels in Lamone

Guests' Choice

Review score

Based on 62 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.6

  • Location

    7.9

  • Facilities

    8.2

  • Staff

    9.6

  • Value for money

    8.3

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 22 April 2024

    7.0
    Tinka trumpam apsistojimui pakeliui į Milaną.
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    The accommodation cost more than the booking program showed, because there was an error and I had to pay extra.

    I left my jacket at the hotel on my way to Milan. It didn't disappear and I was able to pick it up on the way back.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Great stopover that I will be making a note of for future travels.
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not applicable

    Long day driving so needed a stop close to the motorway. Location wise this was perfect. It was late evening and we were able to book their last room and made to feel very welcome.

    Stayed in April 2024

  • Reviewed: 29 February 2024

    9.0
    A great place to stop
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Restaurant was excellent - good quality food, well prepared and delicious; with an extensive range of local wines to accompany it. The room and facilities were fine for a short stopover and easily reached a short distance from the motorway exit. Although the hotel is located in a reasonably built up area, our room was very quiet and we slept well on the comfortable bed. The hosts were directly involved in the activities of the hotel and restaurant and were very welcoming and helpful before and during our stay.

    Stayed in February 2024

  • Reviewed: 19 August 2023

    9.0
    Restful Stay
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The host was amazing and couldn't do enough to make sure my stay was perfect. The room was very quiet and I enjoyed a great night sleep.

    Stayed in August 2023

  • Reviewed: 10 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The price was a little high but I'm guessing it's because it's in Switzerland. Too expensive for an overnight stay as a stop over.

    Staff were helpful and friendly

    Stayed in July 2023

  • Reviewed: 27 July 2023

    10
    Quaint, friendly, inviting. Would definitely stay again.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No tea or coffee in room but there was a mini bar.

    Family run business, very inviting and friendly. Nothing was too much trouble. Beds were amazing. Food amazing. Staff amazing

    Stayed in July 2023

  • Reviewed: 5 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Quite noisy as next to a busy road although not too bad once the window was closed. Doesn't open until 5.30pm and no one there before that so we had to wait outside. It did mention this on the website but when you're travelling long distances it's not easy to time it correctly.

    Room was larger than expected and had air conditioning. Owner and his wife were lovely, very friendly and helpful. Food was excellent, breakfast is served at your table which is much nicer than self service. We had a little private terrace too. Hope to return again. Nice outside terrace with vine covered pergola to eat under.

    Stayed in July 2023

  • Reviewed: 17 June 2023

    9.0
    Great experience overall, staff was very friendly and helpful.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The check in pretty late at 17:30. But we were allowed to check in earlier at 16:00 when we arrived.

    The property had a very warm, cosy atmosphere. We were welcomed by the host when arrived, parking was available, big patio for outdoor dining etc. Room was very big and clean.

    Stayed in June 2023

  • Reviewed: 13 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quadruple Room with Shower
    • Stayed 1 night

    Nothing

    The owner was friendly and communicative.Clean & well-maintained room with a bunk bed for kids. The dinner at the restaurant was good. The waiter was friendly.

    Stayed in May 2023

  • Reviewed: 8 May 2023

    9.0
    Great stop off.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Comfortable and friendly staff, great food in the restaurant, wifi spot on. Came and let me check in early and provided secure parking for my motorcycle. Great breakfast.

    Stayed in May 2023

  • Reviewed: 4 March 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    We had a very nice large newly renovated large room. The dinner in the restaurant was home made, and delicious. The owner organized early breakfeast and was very helpful.

    Stayed in March 2023

  • Reviewed: 22 October 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Vegan food options and a wonderful staff!

    Stayed in October 2022

  • Reviewed: 9 October 2022

    7.0
    Poor location, otherwise reasonable value for money.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location - not an easy walk from nearest local station, especially in rain! Bus service poor/impractical alternative.

    Friendly staff, decent breakfast. Clean, large but basic, room.

    Stayed in September 2022

  • Reviewed: 28 August 2022

    9.0
    Charming, good food, good night rest, friendly people.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Very nice family owned place. Staf is very friendly, amazing food at the restaurant! Also good breakfast. Rooms aren’t the most modern but still very comfortable.

    Stayed in August 2022

  • Reviewed: 29 July 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The food in the restaurant was beautifully delicious

    Stayed in July 2022

  • Reviewed: 27 July 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The food was exellent

    Stayed in July 2022

  • Reviewed: 21 July 2022

    9.0
    Nice rooms, good breakfast, friendly staff
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I had a great stay at the grotto serta with a warm welcome. Breakfast was also very nice, will come back for sure another time.

    Stayed in July 2022

  • Reviewed: 11 June 2022

    8.0
    Good place to stay...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The hotel is on a busy street. We had a room at the back, so it Wass fairly quiet. I would not have wanted to sleep in a room at the front.

    Breakfast was very good. Dinner at the restaurant was also good. Our hosts were very friendly and pleasant to deal with. This is a good place to stay for a comfortable overnight on the road between Germany and Italy.

    Stayed in June 2022

  • Reviewed: 7 June 2022

    9.0
    convenient and comfortable
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    quaint not far from motorway so easy to get on journey after host very pleasant and extremely helpful

    Stayed in June 2022

  • Reviewed: 29 May 2022

    7.0
    Good option for a short stay
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was quite small and hard, small bathroom, breakfast was also not that top

    Very friendly stuff, excellent food in the restaurant (evening), AC in the room, nice children playground

    Stayed in May 2022

  • Reviewed: 23 May 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Airconditioning in de kamer.

    Stayed in May 2022

  • Reviewed: 25 April 2022

    10
    fantastic would stay again if passing
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very welcoming, lovely and clean breakfast was fantastic and the owner was so lovely and couldn’t do enough for you.

    Stayed in April 2022

  • Reviewed: 20 March 2022

    10
    Lovely place with free parking near Lugano.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Lovely family run restaurant and hotel. Everything was quite nice, the room, with balcony, more of a suite... restaurant was surprisingly nice, white linen tables etc...everyone was super nice.

    Stayed in March 2022

  • Reviewed: 10 October 2021

    7.0
    Satisfactory place for a single overnight stay on the way to Italy or traveling in Switzerland.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    The size of the room could have been a bit bigger. The beds were not great to sleep in overnight. There is a busy road next to the hotel and even though the window insulation is good, the road noise filters in thru the night.

    Clean room and premises , friendly and polite staff, good restaurant to have dinner. Location is good while taking an overnight stay on the way to Italy or while traveling in Switzerland. The breakfast is ok, nothing special.

    Stayed in October 2021

Showing 1 – 25

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