Schwarzwaldallee 179, 4058 Basel, Switzerland
#45 of 66 hotels in Basel
Guests' ChoiceBased on 152 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
8.8
Facilities
8.4
Staff
9.1
Value for money
8.0
Free WiFi
8.5
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End of dialog contentReviewed: 29 April 2024
Plkaybee
SwitzerlandThe drains in the bathroom were not working well.
The location very close to the Basel Badischer Bahnhof was perfect for us. Breakfast was good. We could check in early. The stay included the Basel-Card, and we made good use of it. All of the hotel rooms are on the top floor and can be reached by lift. There was a good sized mini-refrigerator in the room.
Stayed in April 2024
Reviewed: 15 April 2024
Lisa
United KingdomNothing.
Very accommodating for breakfast as I am gluten free, always sort something out for me that is gluten free.
Stayed in April 2024
Reviewed: 8 March 2024
David
United KingdomNothing,
The reception staff were so helpful
Stayed in March 2024
Reviewed: 28 September 2023
Niels
Netherlandsnice spacious room, convenient location
Stayed in September 2023
Reviewed: 18 September 2023
Ingeborg
NetherlandsSpacious room, aircon, coffeemaker, kettle. Right across from the train station but extremely quiet inside. Breakfast offer was great. Staff was very friendly and helpful.
Stayed in September 2023
Reviewed: 15 September 2023
Lise
CanadaNo fridge
Well situated next to the tram stop.
Stayed in September 2023
Reviewed: 8 September 2023
Edel
IrelandRooms were very small, asked for extra pillows and was told I couldn’t get any Beds not comfortable and the sockets were small so couldn’t fit our Irish adapters in to charge phones etc
It was clean
Stayed in September 2023
Reviewed: 3 September 2023
Joseph
United StatesBedding was too heavy for warm weather making sleeping less comfortable than it could have been.
Staff were particularly friendly and helpful. Easy for getting around and the Basel Card was greatly appreciated.
Stayed in September 2023
Reviewed: 21 August 2023
Barbara
United KingdomSelf service check in left feeling very vulnerable as had to take passport n cards out on the street. The air con was not working in our room which meant we had to have the windows open and the noise from the trams and street was incredibly loud.
Room was clean and spacious. The staff were lovely and helpful.
Stayed in August 2023
Reviewed: 17 August 2023
Halliday
United KingdomHotel was in Close proximity to the train station which was 10 minutes from the main train station. Self check in was easy to navigate.
Stayed in August 2023
Reviewed: 24 July 2023
Jodie
FranceHotel was a bit soul-less but was very clean and practical for our needs.
Very close to the local transport and a short tram/bus ride from the Basel Tattoo venue.
Stayed in July 2023
Reviewed: 20 July 2023
Adriana
SwitzerlandI have been in the hotel 2 years ago and they gave me a very nice, clean and big room. In this occasion, the room was really small, not renovated and a bit old, and not perfectly clean! Also the breakfast can improve with more salty food.
The position, the staff super helpful and kind, the possibility of early check in and late check out for free. The possibility of baby bed!
Stayed in June 2023
Reviewed: 12 July 2023
Wong
MalaysiaNothing
Friendly staff Very helpful
Stayed in July 2023
Reviewed: 11 July 2023
John
United KingdomNothing
Clean and good location
Stayed in July 2023
Reviewed: 29 June 2023
Richard
United KingdomAir conditioner wasn't working and it was very warm indeed
nice spacious room, clean bright modern great location for me because I work at Syngenta
Stayed in June 2023
Reviewed: 10 June 2023
Anna
FranceParking across the road in the Bad Parkhalle was convenient, but it might be a thought to offer guests a discount given that there's a bit of work involved in carrying bags across two busy roads.
The location is excellent. Rumblings from the Bahnhoff very loud, but the sturdy windowpanes did a good job of muting them. The self-checkin process felt a little sad and bare, but there was a warm welcome note in the room, which made up for it. We were delighted at the large room (family suite for 4 people) and the coffee machine and pampering kits in the bathroom. The room was clean and comfortable. Breakfast was very satisfactory and the manager polite and efficient.
Stayed in June 2023
Reviewed: 12 May 2023
Lisa
United KingdomNothing
Always accommodating with my breakfast which is extremely important as I am Gluten Free.
Stayed in May 2023
Reviewed: 10 May 2023
Natascha
United States—
Close to main station (DB), very quiet, clean rooms with coffee and tea maker
Stayed in May 2023
Reviewed: 30 April 2023
Mariana
France-
Staff very nice
Stayed in April 2023
Reviewed: 26 March 2023
Melanie
United KingdomNothing to do with the property but we got the location wrong - thought it was by the SBB station when it’s a tram ride away by the DB station.
Great family room - a double, a double sofa bed and an extra single, lovely big room, clean and comfortable beds.
Stayed in March 2023
Reviewed: 21 March 2023
Lesleyanne
United Kingdomperfect location friendly and helpful staff No hassle
Stayed in March 2023
Reviewed: 4 March 2023
Stuart
United KingdomIKEA quality furniture. Table could only sit one person due to lack of chairs. No coffee in room. Patio furniture stored in room. Go for the standard room and save your money, upgrade not worth the extra.
Location, felt secure.
Stayed in February 2023
Reviewed: 22 February 2023
Ganbarli
Germanyroom was well equiped and bed was comfortable. we have been welcomed with Swiss chocolates as well in the room, which I found very nice and local guesture. Location was also good : easy access to tram station and near to train station
Stayed in December 2022
Reviewed: 4 February 2023
Arti
SwitzerlandNice easy automatic check in. Big size room. Big beds.
Stayed in February 2023
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