Avenue d'Ouchy 40, 1006 Lausanne, Switzerland
#2 of 38 hotels in Lausanne
Guests' ChoiceBased on 749 hotel reviews
9.1Cleanliness
9.5
Comfort
9.6
Location
9.4
Facilities
9.4
Staff
9.4
Value for money
8.5
Free WiFi
8.9
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End of dialog contentReviewed: 28 May 2024
Mark
United Arab Emiratesbeautiful hotel, with amazing helpful staff.
Stayed in May 2024
Reviewed: 21 May 2024
Nd31
SwitzerlandThe food options for dietary requirements (vegan) were pretty much non-existent and that was disappointing as I had to make my own meals from supermarket ingredients, or eat out. I didn't have breakfast after the first morning as there were not really any options other than fruit, and vegan options did not seem to be understood so I was also concerned about ordering things (and the one vegan option on the menu, avocado, had an additional cost). Especially disappointing as I had enquired about this prior to arrival. They didn't have Oat milk for coffee which was a surprise, luckily there is a fantastic coffee shop in front of the hotel that were able to provide exceptional coffee...with oat milk! If you have a serious food allergy or intolerance then please be very careful in ensuring this is understood and catered for.
Amazing quality hotel and facilities, one of my favourite stays. Big room, very comfortable bed and pillows, and soundproofing was the best I've experienced during a hotel stay - didn't hear any other guests. Housekeeping was great. Spa was fantastic, I really appreciated the women's only spa area, and I would recommend one of their massages. Location was great and across the street from the metro. Friendly and helpful staff. The garden area is a lovely little oasis and a great place to hang out.
Stayed in May 2024
Reviewed: 19 May 2024
Jacquezcolegio
SwitzerlandThe shower door doesn't close completely, so it leaks into the restroom. But overall everything was amazing and they even did our room twice in a day!
All facilities, especially the spa and pool. The staff was welcoming, helpful and knowledgeable. The toilette with integrated bidet was surprisingly nice.
Stayed in May 2024
Reviewed: 15 May 2024
Joan
United StatesA bit pricey
Location and quiet room
Stayed in May 2024
Reviewed: 15 May 2024
Salman
KuwaitEvery thing was perfect,,, and it’s worth to stay more than 2 nights, the hotel will provide helping for the transportation of the city even the ticket itself. Amazing facilities available such as cigar lounge and sky lounge to watch the lake view.
Stayed in May 2024
Reviewed: 10 May 2024
Mark
United KingdomSpa area was great. Whole building was lovely and Sky Lounge is a great experience -- amazing view of the city.
Stayed in May 2024
Reviewed: 8 May 2024
Nassima
IrelandSpas time should be longer
Excellent property
Stayed in May 2024
Reviewed: 8 May 2024
Aaron
AustraliaPrice of food, room layout a little poky
Looks amazing, comfortable room, friendly staff, great heated indoor/outdoor pool, awesome view from roof terrace of the city & Lake Geneva, plenty of outdoor space/ gardens
Stayed in May 2024
Reviewed: 26 April 2024
Elias
United StatesI like everything
The Service is exceptionally good and the property is excellent. I would say that I would recommend the property to anyone from the reception to the staff involve in the cleaning room. Congratulations
Stayed in April 2024
Reviewed: 23 April 2024
Azza
United Arab EmiratesThe breakfast could better, it was very poor. The croissants was the only supper tasty 😋
Very nice building and nice rooms. We got a room with lake and mountain view it was amazing. Staff was very friendly and helpful.
Stayed in April 2024
Reviewed: 16 April 2024
Angie
MongoliaEverything was okay there
Room was excellent
Stayed in April 2024
Reviewed: 5 April 2024
M
SwitzerlandNothing to not like!
Beautilful hotel, absolutely gorgeous bedroom
Stayed in January 2024
Reviewed: 27 March 2024
Patrick
IrelandN/A
Fabulous 5 star hotel. Beautiful interior and gardens. Large room, comfortable bed and large balcony. Rain shower and a large bath in the bathroom. Beautiful breakfast area with great selection. All staff really friendly, professional and helpful. Room cleaned well each day. Lovely pool and spa area.
Stayed in March 2024
Reviewed: 25 March 2024
Piljae
South KoreaEverything was GOOD! I don't know his name but concierge in charge and Laure (I'm sorry if I'm wrong) of F/O is very kindly. location is good. There's no flaw in that. Thank you so much. I will not forget my memories at the hotel.
Stayed in March 2024
Reviewed: 14 March 2024
Hannah
SwitzerlandLocation, good breakfast, good rooms, clean.
Stayed in March 2024
Reviewed: 13 March 2024
Yakir
IsraelNothing. Would visit again.
Very luxery hotel, very helpful staff, the Spa is amazing, and the food is exelent. The room was very very high standart.
Stayed in March 2024
Reviewed: 11 March 2024
Philippe
United KingdomBeds could be more comfortable
Amazing facilities and friendly staff
Stayed in March 2024
Reviewed: 10 March 2024
Kaminsky
United StatesHotel location, Spa, pool, Special thanks to concierge - he was funny but respectful and very helpful
Stayed in March 2024
Reviewed: 5 March 2024
Sophia
United KingdomThe staff went above and beyond.
Stayed in March 2024
Reviewed: 29 February 2024
Vivienne
SwitzerlandBreakfast is a bit expensive
The room was amazing
Stayed in February 2024
Reviewed: 29 February 2024
Paolo
SwitzerlandLocation, SPA, room, breakfast and staff
Stayed in February 2024
Reviewed: 27 February 2024
Brandon
United States$46 CHF burger at the bar was not good
Spa facilities, room, staff were all incredible
Stayed in January 2024
Reviewed: 25 February 2024
Nicole
CanadaThis was a top notch experience from the moment we arrived! Our greeting, the front desk, the restaurant staff, the room was stunning, the food is fabulous, the spa, sauna and pool or absolutely excellent. We cannot wait to come back!
Stayed in February 2024
Reviewed: 20 February 2024
Björn
SwitzerlandVery good bed and overall facilities. Perfect staff and amazing locatiom
Stayed in February 2024
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