Franziskanerplatz 12, 6003 Luzern, Switzerland
#24 of 77 hotels in Luzern
Guests' ChoiceBased on 205 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
9.6
Facilities
8.4
Staff
9.2
Value for money
8.3
Free WiFi
9.1
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End of dialog contentReviewed: 16 February 2024
Claudio
SwitzerlandLocated in downtown close to the Kappelbrücke and train station. Clean and nice. It is just a pity that our night was the last one before closing business.
Stayed in February 2024
Reviewed: 13 February 2024
Aleksandra
PolandThe bathroom is small and the sink is outside of the bathroom - but that’s very small thing
Excellent location, beautiful stylish room, exceptionally convenient bed
Stayed in February 2024
Reviewed: 10 January 2024
Karen
CanadaThe room did not have a kettle for coffee or tea.
We paid for a very nice breakfast, service excellent.
Stayed in October 2023
Reviewed: 2 January 2024
Larisa
SwitzerlandBreakfast was a little too expensive for what they offer. And there was also no kettle in the room.
The breakfast was good, but not very varied. The staff is very friendly and helpful. The room was clean and pleasant.
Stayed in December 2023
Reviewed: 4 December 2023
Imelda
IrelandGreat location , less than 10 minutes walk from the train station.
Stayed in November 2023
Reviewed: 13 November 2023
Julia
SwitzerlandNothing
Central location, wooden floors, simple decoration, nice breakfast, parking right opposite the hotel
Stayed in November 2023
Reviewed: 10 November 2023
Philip
United StatesThe weather was very warm during our stay; there is no air conditioning in the room. We slept with the window open and a floor fan, the room was above a street-level bar, so it was noisy until later in the evening.
A comfortable boutique hotel in the heart of historic Lucerne. Our second-floor room, while small, was artfully decorated, clean, and very comfortable, with a large opening window. Breakfast was simple, and service was excellent. The staff was welcoming and helpful, with great recommendations for area restaurants and sights.
Stayed in September 2023
Reviewed: 21 October 2023
Inna
United StatesEverything was great
Lovely hotel in the old town. 10 min walk from the station, beautiful area. Clean, friendly staff, comfortable bed with down pillows and blankets. It has an elevator even though located in historical building. Would stay there again.
Stayed in October 2023
Reviewed: 20 October 2023
Neeraj
IndiaLinen was of top quality. Location was excellent. Everything about the property was good. ❤️❤️❤️
Stayed in October 2023
Reviewed: 18 October 2023
Marla
United StatesThe beautiful historical building and its’ location in the historical center. It is close to the river with many nice outdoor restaurants close by. The breakfast was exceptional as was the service throughout our stay. I had a dental emergency and Marija, the manager, arranged for a quick appointment close by. Marija goes out of her way to make every guest feel special and her staff is top notch.
Stayed in October 2023
Reviewed: 18 October 2023
Jeroen
NetherlandsMissed the possibility the make a cup of thea
Stayed in October 2023
Reviewed: 16 October 2023
Chao
TaiwanWarm welcome and friendly staff. 8-10 mins walk from the station. Generally a comfortable stay.
Stayed in October 2023
Reviewed: 16 October 2023
Mary
United StatesChurch bells ring all night, but honestly, it's all part of the charm!
This hotel is a quintessential "Boutique Hotel". Absolutely charming! Tucked into it's own piazza in the midst of old town. It just couldn't be cuter. Very comfortable beds, linens and very clean. The hotel staff is very nice and super helpful!
Stayed in October 2023
Reviewed: 15 October 2023
Tracie
AustraliaNothing, all good.
Location was great - close to everything.. self check-in was easy.
Stayed in September 2023
Reviewed: 6 October 2023
Roberta
United StatesThe room was very warm at night so we had to have our balcony door open but the noise and cigarette smoke from the restaurant below was annoying. We did know there was no air conditioning.
The location was very convenient for restaurants and attractions. Bed was really comfortable.
Stayed in September 2023
Reviewed: 29 September 2023
Margaret
United StatesBreakfast was minimal although 25 CHF per person
Clean. Modern. Great location and above all else a wonderful owner and staff.
Stayed in September 2023
Reviewed: 19 September 2023
Arthur
United StatesIt was very hot while we were in Lausanne, and there was no air conditioning in the room. We managed with a fan provided by the hotel.
A charming building in an excellent location; the rooms were attractive and well-designed; the staff members were excellent, helpful and friendly.
Stayed in September 2023
Reviewed: 8 September 2023
Craig
United StatesMarie was a gracious host! Location excellent. The restaurant was really wonderful.
Stayed in September 2023
Reviewed: 5 September 2023
Christine
United StatesAC would have been nice but the lake breeze was enough to keep the room cool.
Loved the view of the lake from the balcony. Nice room. Breakfast was great. The host was awesome.
Stayed in August 2023
Reviewed: 5 September 2023
Meyer
United StatesThere is no AC, so just something to think about when booking. Also had to evacuate the building in the middle of the night due to a fire alarm… all was a false alarm and nothing came of it, but rather frustrating as it was the night before we were scheduled to leave.
Really enjoyed our stay in Lucerne at the Schussel hotel. Great location and large, spacious rooms. Check in was easy and clearly communicated!
Stayed in August 2023
Reviewed: 4 September 2023
Lucy
United StatesThere wasn't air conditioning which is typical for hotels in this area. The windows needed to be open and it was a little noisy at night but can't be helped by the hotel. For a quiet area you will give up convenience of location.
The staff were extremely friendly and helpful with tips and directions around the city. Make sure you have dinner at the restaurant...it is AMAZING. The room was sizeable and very clean. This hotel is close to the train station. We made the mistake of taking a taxi. It's not necessary!
Stayed in September 2023
Reviewed: 26 August 2023
Philippa
MaltaNo telephone in rooms nobody on duty 11.pm to 6.00am and on sundays
Location /staff
Stayed in August 2023
Reviewed: 18 August 2023
Carlyn
United KingdomThe softest pillows and bed
What a beautiful place to stay in Lucern city centre
Stayed in August 2023
Reviewed: 11 August 2023
Pedroza
MexicoEverything was excellent
Location, excellent service
Stayed in August 2023
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