Noisy road

The welcome, staff friendliness and helpfulness were second to none. The room was superb. The restaurant was also top class.

Stayed in April 2024

The staff were incredibly kind, we went in the quiet season which means they have very little staff running the hotel, but they made us very welcome. Our breakfast was excellent and very food value for money considering prices for food in the area.

Stayed in November 2023

A bath instead of a walk in shower

Overlooking lake Lucerne. Easy walking to sightsee and to places to eat

Stayed in September 2023

No air conditioning and toad could be a little noisy.

The view from the room was great. Staff were friendly and the food at the restaurant for both dinner and breakfast was good quality.

Stayed in September 2023

Perfect view and peaceful little city, it’s close to Luzern with car.

Stayed in August 2023

No air conditioning, only fan.

Hotel is located in small town. All rooms are oriented on the beautiful lake, however in hot summer days and without air conditioner it became quite hot in the room. Only fan is available. Also there is a coffee machine, but no jettle. Restaurant is available in hotel. Actually there are two restaurants, but at the moment of stay, the menu was the same.

Stayed in August 2023

nothing

Fantastic location, loved the balcony. Room was great!

Stayed in August 2023

There was no employees in the check in!!!U have nobody to talk to !! The mattress was uncomfortable also the pillows The hotel needs renovation!!!

The location

Stayed in August 2023

Price is a little high for the facilities

Great view, good breakfast

Stayed in May 2023

The room does not have a kettle to prepare a cup of tea. Hotel's style and decoration looks old

Location and see view and cleaness

Stayed in August 2023

Location, views, free parking, very good breakfast, great service, comfortable rooms.

Stayed in August 2023

Location

Stayed in August 2023

No reception staff available. Not much around the area but good if just stopping through just for 1 night. Not much variety for breakfast.

View from the room was amazing. The room was nice, spacious and clean.

Stayed in July 2023

A little bit outdated.

Fantastic location. Great kids play room.

Stayed in July 2023

Although at first sight appearing a little dated, our room was good size, had a balcony with canopy, was clean and equipped with all amenities travellers would expect. Spectacular views over Lake Lucerne. Staff very friendly. Beach bar at the lake. Great restaurant and breakfast.

Stayed in June 2023

Restaurant was closed on the day we arrived. We had to get take away from other place. Room does not have kettle and bed is not that comfortable. Breakfast is basic

Location is superb. Jus opposite to the lake with excellent views

Stayed in June 2023

more pillows

view from the room and balcony. staff were great.

Stayed in May 2023

Excellent staff, breathtaking view. Delicious dinner and breakfast.

Stayed in April 2023

There was no Air conditionings - a fan was provided and you then could leave the door open. However this meant you got the street noise which was considerable at times as it is opposite the ferry terminal and has buses going until at least 12pm most nights

The breakfast was fine ,standard Swiss Hotel fare ,plenty of everything including fresh fruits. Beds were comfortable - but sheets rather than duvets would have been better due to high temp.

Stayed in August 2022

No AC or fan , as it was very hot

The location

Stayed in August 2022

nothing

location

Stayed in June 2022

Quite basic, garage space was tight and difficult to access. was only offered a standard menu, which consisted of fish or veggie option. Although after we had eaten other people were offered a meat choice.

location was great.

Stayed in June 2022

The hotel is looking a bit tired and jaded and could do with a face lift. There is no full-time receptionist and for a hotel of this size a receptionist is a necessity. The internet connection was very hit and miss and could have been better.

The location was fabulous and I think this is what the hotel trades on. The room was fine and had a small balcony overlooking the lake which was lovely, The hotel had a lift which was very welcome as I have mobility problems and find climbing stairs quite difficult. Hotel parking was available and this was a plus. The hotel is located opposite the boat station and there is a very regular bus service from outside the hotel door. Breakfast was plentiful and a good choice of food was available. All in all, my wife and I enjoyed our stay.

Stayed in May 2022

Rooms and décor on guest floors looks somewhat dated and in need of modernization. I stayed when all F&B outlets were closed. Sound insulation toward lake and main road is insufficient. Given the location is very quiet at night, being a light sleeper the first cars passing at 5.30 or 6.00 in the morning woke me up. I found the room rate high for the lack of amenities/features during my stay

Very friendly welcome, theoretically a big choice of F&B outlets, lovely lakeside location with balcony overlooking the lake, very quiet at night, comfortable bed

Stayed in April 2022