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Reviews of Best Western Hotel Spirgarten 3 stars

Lindenplatz 5, Altstetten, 8048 Zürich, Switzerland

#94 of 124 hotels in Zürich

Guests' Choice

Review score

Based on 316 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.2

  • Location

    8.3

  • Facilities

    7.9

  • Staff

    8.8

  • Value for money

    7.6

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 15 May 2024

    8.0
    Average hotel, excellent location.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The room as well was good, just there is no AC and the window doesn’t open much. Basic necessities were available. Average hotel. At night can get noisy if you have room on the lower floor but not too much of an inconvenience

    The property is very old. Still well maintained, the bathroom is good and spacious. The location is slightly outside the Centre but so well connected by tram and bus and train. The tram station is right outside the hotel.

    Stayed in May 2024

  • Reviewed: 6 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There is strange sound in the bath room

    Location easy to public transport, staff nice

    Stayed in April 2024

  • Reviewed: 18 February 2024

    9.0
    Lovely, would stop again.
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 4 nights

    Nothing really.

    Spotlessly clean everywhere. All staff very polite, friendly, and professional. Room had everything I needed. Toiletries were very good. Location was just 6 min walk from Train station and close to supermarket, shopping mall, restaurants and food outlets. Several churches also close. Breakfast was more continental than "full"; though there were a couple of hot options which you could order. What was available as a buffet was nice; Selection of cereals, yoghurts, fresh fruit, bread and jams, croissants. hard boiled eggs. There is a church very close which rings bells up to about 21:00 at night and from 07:00am. I loved them, and it was an ideal alarm clock, but may be a problem if you wanted a lie in.

    Stayed in February 2024

  • Reviewed: 30 January 2024

    8.0
    Spirgarten stay
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Clean and comfortable. Close to tram stop, line 2. Staff friendly and helpful. Co-op supermarket outside the door.

    Stayed in January 2024

  • Reviewed: 16 January 2024

    7.0
    Good for a weekend
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Probably a bit too far from town center (20min by tram)

    Area where the hotel is Quite at night Close to public transport

    Stayed in January 2024

  • Reviewed: 11 January 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The doors could be easier to open

    Clean, great location (close to my office) and nice room

    Stayed in December 2023

  • Reviewed: 4 January 2024

    9.0
    Good stay!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    That there is a church at the back of the hotel and the clock is going off at 7:00 in the morning.

    Mostly everything

    Stayed in January 2024

  • Reviewed: 16 December 2023

    9.0
    Great stay
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was too hard for one of us but that is personal preference

    Staff were friendly and happy to help

    Stayed in December 2023

  • Reviewed: 16 December 2023

    8.0
    Modern, comfortable hotel, a short trip from Zürich CBD
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights

    Proper teaspoons and milk pots rather than powdered milk sachets would have been nice.

    The room was small but comfortable and nicely decorated. It has having everything that you need. The desk was a good size for working and the WIFI was great. The room was quiet and also the bells at the nearby church didn't ring during the night which can be a problem in Switzerland. The bed was comfortable and there was a kettle with tea and coffee supplies in the room. While the hotel is a bit outside Zürich CBD, it was only a short trip away and the hotel has a tram stop in front and a train in a 10 min walk. It also has cafes, restaurants and supermarkets nearby.

    Stayed in December 2023

  • Reviewed: 21 November 2023

    8.0
    Perfect for our needs
    • Leisure trip
    • Family with young children
    • Two Single Rooms with Connecting Door
    • Stayed 1 night
    • Submitted via mobile

    It’s central so a very busy area in the city , not ideal if a person wants a quiet peaceful place.

    The connecting rooms was great provided privacy but my sister and I could just pop over to the others room easily but had our own space

    Stayed in October 2023

  • Reviewed: 19 November 2023

    9.0
    A week in Zurich
    • Leisure trip
    • Group
    • Comfort Twin Room with Sofabed
    • Stayed 5 nights
    • Submitted via mobile

    -

    A few steps away and I am at Lindenplatz station. There are so many shops within the area.Coop is just beside it so when we want something to eat we can grab from the store The staff are very helpful in booking us a cab whenever we need one Our room is well kempt With a good supply of tea, coffee, sugar and cream

    Stayed in November 2023

  • Reviewed: 14 November 2023

    8.0
    Friendly staff, great location near public transit. Great price
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Friendly staff, great location near public transit

    Stayed in November 2023

  • Reviewed: 13 November 2023

    8.0
    Pleasant place
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights

    Nothing

    Room was fine. Breakfast was poor in choice. Lots of bread. Stayed before. Good location for meetings.

    Stayed in October 2023

  • Reviewed: 13 November 2023

    7.0
    I would not recommend this hotel
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff communication very poor And I was not explained anything inc. WiFi code I booked for a family of 3 but the bed was prepared for 2. We went out after we checked in and came back around 22:00, the reception was closed yet to find out no bed made for the third person. The bar/club people had to give us bed lines so we can make our bed. However, there was a young lady who worked in the restaurant who kindly helped to make the bed. She came with a lady who had an attitude, nit sure if it is to do with language barrier. Additionally, lack of communication between them. On the arrival we paid city tax for 3 of us bad it was not recorded on their system. During our check out, the receptionist said we must paid city tax for the 3rd person, she did not allow me to explain, and insisted that you must pay. I asked her that I can pay without knowing what I am paying for. I had to show her prove of transaction paid on the arrival then she found the information on their system. Very unprofessional, rude and no manners. She did not even apologise.

    Comfort and location

    Stayed in November 2023

  • Reviewed: 5 November 2023

    8.0
    Small but cosy. The room needs a fridge.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    The rooms are quite small by comparison and do not contain a fridge.

    The hotel is located a short distance from the main city but is easily accessible by train (about 5 mins away) and tram (right out the front). There is a supermarket close by and a number of good restaurants. The staff were very friendly and helpful.

    Stayed in November 2023

  • Reviewed: 31 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    It's expensive but I suppose about average for Zürich

    The front staff were lovely and went out of their way to help me. Comfy bed Good shower

    Stayed in October 2023

  • Reviewed: 28 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    It's a 1 nite stay before catching the flight home in the morning. Check in and check out is a breeze. Distance to train station is about 10 mins plus walk with large luggages.

    Stayed in October 2023

  • Reviewed: 25 October 2023

    9.0
    It was a great stay for a work trip in Zurich.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 11 nights

    Clean and comfortable rooms. Bed was comfortable as well and the desk is large enough to get work done comfortably. Staff were friendly, welcoming and accommodating. The location was good, being beside a tram stop and near the train station. There are plenty of amenities around as well.

    Stayed in October 2023

  • Reviewed: 24 October 2023

    9.0
    Clean, comfortable, good location
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    -Expecting mini fridge for the hotel price

    -Functional facilities (hairdryer,tv,kettle) -Comfortable bed & bathroom -Clean -Quite good location, close to train station and bus station connected to city centre and airport

    Stayed in October 2023

  • Reviewed: 17 October 2023

    9.0
    Ideal for airport
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Great location for early morning flights.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    7.0
    Adequate and centrally located
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    So many stairs, quite a journey through sometimes very narrow corridors with all the luggage etc!!

    Filled our basic needs

    Stayed in October 2023

  • Reviewed: 8 October 2023

    8.0
    Good day, we tried to stay one more day, but couldn’t
    • Leisure trip
    • People with friends
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nice pillows. Clean. Bathroom was clean. Late checkin.

    Stayed in October 2023

  • Reviewed: 5 October 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights

    Room was very small. The church next to the hotel rung its bells like crazy at 7 in the morning!! Quite expensive for the offering

    Next to a tram. Very clean. Staff was very helpful. Nice shower. Good breakfast although I would have preferred buffet. Next to super markets

    Stayed in October 2023

  • Reviewed: 1 October 2023

    9.0
    Great location to explore Zürich from, hotel had everything we needed, the breakfast was exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Great location with a train station a short walk away, staff were very efficient and helpful, fantastic breakfast and good parking

    Stayed in September 2023

Showing 1 – 25

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