price and style of the building we were put in. it felt like a dorm. but they have another property we discovered across the street but I am guessing it cost more.

clean, professional, friendly, helpful. the property was close to transportation.

Stayed in April 2023

Could do with at least 1 English speaking channel on the TV,

Hotel clean and fresh, modern hotel with a good size room and a kitchenette if you needed it. Free water in room and a good location for main square. It was a holiday when we visited so was quite good breakfast

Stayed in April 2023

For a 4* hotel, I think the towels could be better - they are tiny!! The one for your body is what I'd use for my hair at home. Bit time consuming to check in and out, and there wasn't always anyone at the reception over in the SET part where we were which meant a bit of going back and forth. Key cards were annoying and didn't work, in partic you could exit onto another floor via the lift, but not by the stairwell which was annoying given we were a set of 6 friend split over 3 rooms each on a different floor.

Location was great, right by the Aldstadt and centre of town, with good tram connections including to the main station. Hotel was really quirky, a mix of old and new, with the newer parts having an industrial style. Breakfast was wonderful with a great choice. Beds very comfy. Staff very helpful. The electric blinds with privacy and blackout were great. We had a room right beside the lift so I was concerned, but didn't hear a thing - amazing! We really loved Basel - much more than we were expecting to - really lovely city for a long wknd.

Stayed in April 2023

breakfast OK but not great for its (Swiss) price. Room is quite basic (as if you are staying in a work-in-progress) but Ok

supportive reception desk. Nearby parking facility. Fitness amenities. Quite close to city center

Stayed in March 2023

Breakfast buffet could have changed slightly over the course of a few days given the price range of the hotel

Modern and eco-friendly hotel in the center of Basel. Slick design, friendly staff, fitness center.

Stayed in March 2023

Nothing -

The location was described as being the perfect walk from the venue the conference was being held at.

Stayed in March 2023

The gym could be a bit better. The breakfast wasn’t special except for the eggs.

Very nice rooms and eggs at breakfast.

Stayed in March 2023

no ambiance

had a big fridge , had a separate bathroom, a nice big bed & TV and a nice view and clothhangers which can be removed

Stayed in March 2023

- it was my 3rd stay at this hotel, I appreciate that I got room earlier than the check-in time is - perfect location - friendly staff - clean and spacious rooms

Stayed in March 2023

a bit noisy on one side because of trams; for some reason after three nights they stopped replacing chocolates and cookies

great location, very functional

Stayed in February 2023

A luggage rack is really all that’s missing.

Room was clean + spacious. Location was good. Bathrobes were a nice surprise. Breakfast was spectacular.

Stayed in November 2022

nothing

lovely stay in Basel, the room was serviced daily, coffee / bar downstairs

Stayed in January 2023

Hotel staff were all super friendly. Excellent service. We dropped out bags as we got to Basel earlier than check in time, by the time we returned, they had already put our luggage in our rooms.

Stayed in January 2023

expensive but I guess it’s typical of Switzerland

very good location, clean and comfortable. friendly staff

Stayed in December 2022

Nothing

Our room was spacious and comfortable and I really liked the separate toilet. Breakfast was delicious with eggs cooked to order and we especially enjoyed the bread and croissants. Staff were very friendly and helpful

Stayed in December 2022

Nothing

Everything,location,style,comfort,amenities,breakfast and especially the staff

Stayed in December 2022

fabulous day. The service was excellent. The hotel was great and the location was great.

Stayed in December 2022

I liked everything about the hotel.

Excellent service, spacious and comfortable room, prime location, very good breakfast.

Stayed in December 2022

Nothing. Everything was great

Great hotel and location

Stayed in November 2022

I arrived in Basel for a conference and stayed at the hotel for 3 nights as a single traveler. The location is obviously very good, close to the city center and the old city. The room was excellent and the bed was very comfortable. The coffee machine in the room was a nice surprise and when I asked for a few more capsules I got way more than I would have ever needed :) From the room there was a nice view to the street and despite previous reviews I read - the noise of the tram passing under the window did not disturb at all. The staff was welcoming, pleasant and helped with any question or request. The breakfast was large and rich and in a convenient time range. I have no doubt that on my next visit to Basel I will return to this excellent hotel!

Stayed in September 2022

non

a great location and a very nice room

Stayed in October 2022

Beautiful quiet setting in old town but very convenient

Stayed in October 2022

Concrete corridors.

Nice situation, clean, helpful staff, room large and well equipped but a bit industrial in decor

Stayed in October 2022

Last year my total price included breakfast. As a result the extra money that had to be paid was CHF 25 per day. That was the only negative comment I have. That said, is a great hotel. Did not spoil my overall enjoyment.

The location is ideal, the staff are friendly, attentive but know when to stand back. This was my second stay at this hotel. Will definitely be staying again.

Stayed in October 2022

nothing to say .. all was amazing

I really like this place cozy with modern very nice and friendly staff the breakfast was amazing specially the scramble eggs. all thanks for the team in this hotel

Stayed in September 2022