The pillows were not the best. It would be nice to have a kettle to make coffee and tea in your bedroom - you can get everything from reception, but in the morning it would be good to not have to go down to grab a cup before breakfast. Also, we received too many emails from the hotel that were not necessary (about check in and check out...)

The location is amazing. The staff was very friendly and accommodating. We forgot to ask for a cot for our baby and they immediately got one in the bedroom. The onsite restaurant was also good. Breakfast was really good with several different options.

Stayed in April 2024

None

Location close to main train station minutes walk to tourist attractions, clean and very cozy place close to everything , wounderful breakfast staff are very friendly and super informative I will definitely come back This hotel is highly recommended

Stayed in May 2024

Nothing at all

Stunning location Amazing room and delicious breakfast

Stayed in May 2024

On departure day morning no water supply

Helpful staff, excellent location

Stayed in May 2024

Very good view and location

Stayed in May 2024

Great location with friendly staffs.

Stayed in May 2024

None

Everything. The room, the staff, the beds, the breakfast, and the location. The view of our room is also superb. Everything is extraordinary

Stayed in April 2024

Extremely friendly and helpful staff. Excellent on-site restaurant with Swiss specialties, continental dining and wood-fired oven pizzas. Breakfast was a full buffet and offered many options. The location is perfect - directly across from train station and lift to Murren as well as a walk to many hiking trails. Yet, it is quiet. One evening of my stay, the local yodeling club spontaneously decided to dress in their traditional regalia and come perform at dinner! The staff said this happens rarely, perhaps once a year, and were so excited for the guests to experience it. It was such an authentic and fun event!

Stayed in April 2024

Nothing

The staff were great!!! Friendly and professional. The rooms were clean and the best location next to the train/bus/cable car stations. The breakfast was exceptional.

Stayed in April 2024

Breakfast is excellent. Excellent location, close to the ski elevator and train station

Stayed in April 2024

Just a little pricey, but totally worth it

EVERYTHING !

Stayed in April 2024

-

Great location, modern restaurant, the staff was very friendly.

Stayed in April 2024

We found the bed and pillows a little soft, but not too bad. A bit more variety on the restaurant menu would have been nice. We personally found the local region dishes not so much to our taste and would have preferred a few more international options. But what we had was hearty and tasty, though not top notch perhaps for the price.

Beautiful room, with a spectacular view of the waterfall. We had a "Valley View - Holz 100" room - totally worth it in my opinion! The room was clean and spacious, with all the facilities you would expect. Very good buffet breakfast available from 7:30-10:00. All the staff were very friendly and helpful. Excellent location for the Wengernalpbahn - just 2 minutes away on foot.

Stayed in April 2024

3 minutes walk from the train station and the Coop supermarket. Amazing view Friendly staff

Stayed in April 2024

Amazing View!

Stayed in April 2024

Stunning views from the balcony of my room. Lovely breakfast also with beautiful views. Staff were friendly and helpful. Short walking distance from the train station. I will be back

Stayed in April 2024

Close proximity to activity. The hotel staff were very polite and attentive to needs.

Stayed in April 2024

The puffy pillows

Absolutely everything from location, to cleanliness to staff.

Stayed in April 2024

Breakfast is superb. Lots of choices and the restaurant is nice with a landscaped garden.

Stayed in April 2024

Excellent hotel and great staff 100% would recommend

Stayed in April 2024

Excellent facilities, spacious room and great location near the station. Staff were very friendly

Stayed in April 2024

Located by the train station and tram. Very nice view of the water fall. It has a beautiful garden. The food from its restaurant was delicious.

Stayed in March 2024

The coffee at breakfast could be improved with a freshly made double expresso macchiato service. A small business area would be useful for zoom calls if you can’t be on vacation all the time and finding a psrking space in the car psrk can be difficult if you arrive late in the evening after all thr other guests. But it is still a well run hotel and the best by far in Lautrrbrunnen.

We have stayed At this hotel for many years and feel very much at home there. Always a warm reception and a friendly staff. Plus psrking for the car in a secure location. Easy access to everything : shops, railway station, bus and cable cars. Fantastic views over a the valley if you have a room with a terrace.

Stayed in April 2024

Nothing

From my room view is wonderful, the staff is very helpful and friendly.

Stayed in April 2024