Oberstadt 20, 8200 Schaffhausen, Switzerland
#5 of 21 hotels in Schaffhausen
Guests' ChoiceBased on 117 hotel reviews
8.7Cleanliness
9.2
Comfort
9.0
Location
9.6
Facilities
8.7
Staff
9.6
Value for money
8.3
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 March 2024
Choo
SingaporeNot so obvious front entrance of the hotel when our cab arrive to find the hotel on narrow street
Hot buffet breakfast and nice apple hot tea upon our arrival check in. Exit hotel door to nearest train station Schaffhausen to Zurich will be a breeze with our large luggages instead of the front desk recommended front door entrance. Efficient front desk to direct our walking stores in neighbouring shopping district and William Tell statue
Stayed in March 2024
Reviewed: 20 November 2023
Burcu
AustriaThe rooms are unfortunately not isolated enough for noise
Great place
Stayed in November 2023
Reviewed: 7 November 2023
Susan
New ZealandThe only issue was the lack of heating which made the room chilly in the evening but did not bother us overnight. The heating came back on around 7.30am
The property is in a great location and the room was spacious and comfortable. The bathroom was small but adequate and had all amenities. The staff were very helpful and responsive. They provided us with a kettle when we requested one, gave us dining recommendations and brought us a heater when we discovered the heating in the room and the heated towel rail were not working.
Stayed in November 2023
Reviewed: 2 November 2023
Mona
GermanyThe heating was a little low. We couldn't regulate the heater on out own.
Really yummy breakfast, really friendly and welcoming stuff, comfy room and bed.
Stayed in November 2023
Reviewed: 25 October 2023
Trine
NorwayVery friendly staff, nice location, very good bed and a «green» line; we were asked if we needed room service for our 2 days stay, and not meat or fish for breakfast, of course if we wanted, to avoid vaste of food. We liked that very much👏🏻👏🏻👏🏻
Stayed in October 2023
Reviewed: 29 August 2023
Melissa
AustraliaExcellent location. Extremely comfortable beds.
Stayed in August 2023
Reviewed: 23 August 2023
Zoe
SwitzerlandIt's very hot in Switzerland these days, and we could not sleep without the fan on. An actual airco built into the rooms would be most suitable for Summer.
Lovely place for a night in the area. Super nice clean design with industrial furniture to match the building decor. Breakfast had a good selection too.
Stayed in August 2023
Reviewed: 18 August 2023
Zsolt
HungaryToo hot room.
The room is very nice, well equipped but without air conditioning. This could disturb some in summer and on the top floor. Late chekin was well organized and professionally communicated. Breakfast is ok, limited variation but what you can have is fresh and nice
Stayed in August 2023
Reviewed: 1 August 2023
Eileen
Switzerlandbeautiful hotel, beautiful staff, beautiful town!
Stayed in July 2023
Reviewed: 31 July 2023
Anahit
ArmeniaNo fridge and small windows
Staff
Stayed in July 2023
Reviewed: 27 July 2023
Amiee
SwitzerlandWe stayed during a hot week and the room was in the upper levels of the building with no A/C. While they did provide a fan, the small windows meant that air flow wasn't great and the room stayed quite warm. There was also a beam running across the floor in front of our room and some in other rooms and people with mobility issues need to highlight this when booking a room.
The hotel building is beautiful with a lot of character. It's located in the old town and a short walk from all the different sites and shops, as well as a 5 min walk to the train station. The rooms are well decorated with nice bedding, towels and modern bathrooms. Our room was build in the eaves of the building and had some beautiful old beams. The breakfast buffet had a really nice selection and the staff were friendly and helpful.
Stayed in July 2023
Reviewed: 17 July 2023
Avril
IrelandNothing
Beautiful setting in an excellent location. Staff were very welcoming and helpful.
Stayed in July 2023
Reviewed: 16 July 2023
John
AustraliaAbsolutely NOTHING!
the hotel was the best hotel I have ever stayed at. Somebody had thought ahead what a customer wanted and provided excellent service plus extra features that have not been in other hotels. I could list these as they do not show up in Booking.com's list of features but that would make it too easy for other hotels to copy. The staff, including room staff, were aware of, and addressed, my needs even before I was aware I needed assistance to make the stay extra pleasant.
Stayed in July 2023
Reviewed: 12 July 2023
Maurine
United StatesExcellent breakfast.
Stayed in July 2023
Reviewed: 7 July 2023
Jon
United KingdomTea making facilities would have been nice.
Great location for Schaffhausen old centre and walk along the Rein to Reinfalls.
Stayed in June 2023
Reviewed: 29 June 2023
Devonshire
United KingdomRoom size small
Location, clean, good team
Stayed in June 2023
Reviewed: 19 June 2023
Elisabeth
BelgiumNice hotel, but too many steps in the room. Windows situated too high
Stayed in June 2023
Reviewed: 18 June 2023
Thomas
AustraliaSatisfied in all respects
Accessibility to railway station and city centre
Stayed in June 2023
Reviewed: 14 June 2023
Graciela
United KingdomThis is a very old hotel which has been upgraded. The first room we were offered had a raised beam (20 cm high) in front of the door to the room, which meant not being able to roll the suitcase into the room. The windows of this room were also very high up and out of reach. We requested another room and this was provided.
Excellent location in the old city. Good breakfast.
Stayed in June 2023
Reviewed: 13 June 2023
Veronica
AustraliaThe ceiling light was just inside the door instead of over the desk. I had to keep the light on in the ensuite bathroom in order to have enough light in the room (which meant that the extractor fan was going all the time). Access to the wi-fi works like pop-up advertising on your laptop so if you have your laptop set up to block pop-up advertising you will not be able to access the wi-fi. Most importantly do not turn the lock on the inside of your door to horizontal when you leave the room as you will not be able to get back in - you will need to get the very helpful tall young lady on reception to come and unlock the door with her master key.
Hotel is in an extremely convenient location in the historic part of the town. The staff are all very helpful particularly the tall young lady on reception. Very good choice of food for breakfast. Layout of my single room was very efficient. Loved the fact that bed has a bedhead with space for my spectacles. Loved the desk. Loved the exposed wooden beams from the old building. Hotel has an elevator from ground floor to all floors. Hotel is conveniently located for 4 km walk beside Rhine river to Rheinfall.
Stayed in June 2023
Reviewed: 12 June 2023
Larissa
Switzerland—-
Charm, character and location.
Stayed in May 2023
Reviewed: 28 May 2023
Robert
United StatesBicycle parking was in a shared, semi-public courtyard, open to the elements.
Friendly, welcoming staff
Stayed in May 2023
Reviewed: 28 May 2023
Carolyn
United StatesThe staff could not have been more helpful! They gave me directions, recommendations, and were so friendly. The location is perfect for a train trip. Breakfast was lovely with nice variety.
Stayed in May 2023
Reviewed: 22 May 2023
Marta
SpainThe room was a bit small but that It was meant to be as it is a reformed 15th century hotel.
It is a very beautiful and cozy hotel in the heart of Schaffhausen. We had a very pleasent stay. The personal was super nice and the breakfast was delicous and abundant. We fell in love with the pastries and you could also ask for extra salmon and meat. Really worth it if you are visiting Schaffhausen!
Stayed in May 2023
San Diego, USA
Thomasville, USA
Pouzac, France
Madrid, Spain
Berat, Albania
Melbourne, Australia
Pune, India
Maroochydore, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content