Not so obvious front entrance of the hotel when our cab arrive to find the hotel on narrow street

Hot buffet breakfast and nice apple hot tea upon our arrival check in. Exit hotel door to nearest train station Schaffhausen to Zurich will be a breeze with our large luggages instead of the front desk recommended front door entrance. Efficient front desk to direct our walking stores in neighbouring shopping district and William Tell statue

Stayed in March 2024

The rooms are unfortunately not isolated enough for noise

Great place

Stayed in November 2023

The only issue was the lack of heating which made the room chilly in the evening but did not bother us overnight. The heating came back on around 7.30am

The property is in a great location and the room was spacious and comfortable. The bathroom was small but adequate and had all amenities. The staff were very helpful and responsive. They provided us with a kettle when we requested one, gave us dining recommendations and brought us a heater when we discovered the heating in the room and the heated towel rail were not working.

Stayed in November 2023

The heating was a little low. We couldn't regulate the heater on out own.

Really yummy breakfast, really friendly and welcoming stuff, comfy room and bed.

Stayed in November 2023

Very friendly staff, nice location, very good bed and a «green» line; we were asked if we needed room service for our 2 days stay, and not meat or fish for breakfast, of course if we wanted, to avoid vaste of food. We liked that very much👏🏻👏🏻👏🏻

Stayed in October 2023

Excellent location. Extremely comfortable beds.

Stayed in August 2023

It's very hot in Switzerland these days, and we could not sleep without the fan on. An actual airco built into the rooms would be most suitable for Summer.

Lovely place for a night in the area. Super nice clean design with industrial furniture to match the building decor. Breakfast had a good selection too.

Stayed in August 2023

Too hot room.

The room is very nice, well equipped but without air conditioning. This could disturb some in summer and on the top floor. Late chekin was well organized and professionally communicated. Breakfast is ok, limited variation but what you can have is fresh and nice

Stayed in August 2023

beautiful hotel, beautiful staff, beautiful town!

Stayed in July 2023

No fridge and small windows

Staff

Stayed in July 2023

We stayed during a hot week and the room was in the upper levels of the building with no A/C. While they did provide a fan, the small windows meant that air flow wasn't great and the room stayed quite warm. There was also a beam running across the floor in front of our room and some in other rooms and people with mobility issues need to highlight this when booking a room.

The hotel building is beautiful with a lot of character. It's located in the old town and a short walk from all the different sites and shops, as well as a 5 min walk to the train station. The rooms are well decorated with nice bedding, towels and modern bathrooms. Our room was build in the eaves of the building and had some beautiful old beams. The breakfast buffet had a really nice selection and the staff were friendly and helpful.

Stayed in July 2023

Nothing

Beautiful setting in an excellent location. Staff were very welcoming and helpful.

Stayed in July 2023

Absolutely NOTHING!

the hotel was the best hotel I have ever stayed at. Somebody had thought ahead what a customer wanted and provided excellent service plus extra features that have not been in other hotels. I could list these as they do not show up in Booking.com's list of features but that would make it too easy for other hotels to copy. The staff, including room staff, were aware of, and addressed, my needs even before I was aware I needed assistance to make the stay extra pleasant.

Stayed in July 2023

Excellent breakfast.

Stayed in July 2023

Tea making facilities would have been nice.

Great location for Schaffhausen old centre and walk along the Rein to Reinfalls.

Stayed in June 2023

Very nice room, friendly staff! And it’s really in Schaffhausen city center, close to restaurants and train station!

Stayed in June 2023

Room size small

Location, clean, good team

Stayed in June 2023

Nice hotel, but too many steps in the room. Windows situated too high

Stayed in June 2023

Satisfied in all respects

Accessibility to railway station and city centre

Stayed in June 2023

This is a very old hotel which has been upgraded. The first room we were offered had a raised beam (20 cm high) in front of the door to the room, which meant not being able to roll the suitcase into the room. The windows of this room were also very high up and out of reach. We requested another room and this was provided.

Excellent location in the old city. Good breakfast.

Stayed in June 2023

The ceiling light was just inside the door instead of over the desk. I had to keep the light on in the ensuite bathroom in order to have enough light in the room (which meant that the extractor fan was going all the time). Access to the wi-fi works like pop-up advertising on your laptop so if you have your laptop set up to block pop-up advertising you will not be able to access the wi-fi. Most importantly do not turn the lock on the inside of your door to horizontal when you leave the room as you will not be able to get back in - you will need to get the very helpful tall young lady on reception to come and unlock the door with her master key.

Hotel is in an extremely convenient location in the historic part of the town. The staff are all very helpful particularly the tall young lady on reception. Very good choice of food for breakfast. Layout of my single room was very efficient. Loved the fact that bed has a bedhead with space for my spectacles. Loved the desk. Loved the exposed wooden beams from the old building. Hotel has an elevator from ground floor to all floors. Hotel is conveniently located for 4 km walk beside Rhine river to Rheinfall.

Stayed in June 2023

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Charm, character and location.

Stayed in May 2023

Bicycle parking was in a shared, semi-public courtyard, open to the elements.

Friendly, welcoming staff

Stayed in May 2023

The staff could not have been more helpful! They gave me directions, recommendations, and were so friendly. The location is perfect for a train trip. Breakfast was lovely with nice variety.

Stayed in May 2023