nothing

The hotel was good and everything was seamless. There’s a parking for the cars A/C is available in the room and was very helpful especially when you face a hot/sunny days …

Stayed in May 2022

I personally prefer a closed bathroom, here the sink and the bathtub were open and the shower and toilette had a glass opaque door, but it is a very personal opinion. Don't try to move the big chair in the room, I tried that and it was very heavy and by mistake I put it on one of my toes and had a ugly cut, but this was badluck for me.

The staff was very friendly and explained with pacience everything we need it. We were surprised that besides the free shuttle bus from the hotel to Lausanne, we also had free public transportation in the city. It was very clean and we had a big room. I also liked that in the halls of the hotel you have chairs and tables so when tbe kids felt asleep we could comfortably talk in front of the room.

Stayed in April 2022

I didnt liked breakfest, to pricey and nothing special. I expected more.

Rooms are very nice and clean

Stayed in March 2022

Everything including the staff, location and view.

Stayed in October 2021

Breakfast...as at 2 star hotels. Some regular 4star hotel features were missing.

Stayed in January 2022

No heating in the room and when I called the reception during the night (very late) I have been told that it was the 3rd time they are receiving this complaint from this room 1211 (it was not me because it was my first and only night) but no reparation seems has been done since then. Also when showering water flews out of the shower cabine all over floor around it and in front of wc. It is unacceptable for a 4 stars hotel ! In the morning when I related this again to the reception of course I received excuses and I was exempted to pay our breakfast .

Breakfast abd location very good

Stayed in November 2021

I have no idea what is wrong with ALL hotels in Lausanne, but in each & every of them the chairs in the rooms are just dirty... Lots of stains and marks from previous usage. Guys, get your cleaning staff to look at it at least from time to time or just replace it with the leather piece. It was disgusting and I couldn't use it although it looked very comfortable.

I liked the freshness of this hotel, modern look of the hotel and calm hood with a good access to Lausanne. Very good lamb for dinner ;-) Hotel is 5 minutes walking distance from EPFL.

Stayed in November 2021

We came with a dog and they were so thoughtful, amazing. Dog bed, direct access to the garden from the bedroom, two dog bowls, and a sausage for the dog.

Stayed in November 2021

Location

BEDS AND PILLOWS BREAKFAST

Stayed in October 2021

the prices of the dinner and food was not exceptional - It lacks of home made products (canned mushrooms, canned fruit salad, canned orange juice)

the room, beatiful, clean and very comfortable except the lights from the corridor that remained turned on

Stayed in October 2021

Professionals beware of this hotel!!! I booked a superior double room with 2 beds - clearly indicated on the site as being a large room with a double bed and sofa bed for myself and my work colleague. When my colleague and I arrived, we were given a room with 1 double bed and no space for a second. It was not the room that I booked. When I showed the staff at the front desk (who were not particularly friendly) this error, I was told that we were two people and did not need a bigger room. When I insisted, I was then told that "the booking site never sent these details" and I should have reserved with the hotel directly. As the hotel was full, there was no other room available. Furthermore, there was no door on the bathroom. The toilet and showers are minimally frosted glass where you can see everything. There is also a full-length mirror that looks into the "bathroom area" so basically no privacy whatsoever. This design is appropriate for a romantic stay, not a business hotel that supposedly caters to conferences. Our room cards did not work. We had to go and have them reprogrammed 4 times. The free WiFi worked initially on the first day, but I needed to request a code on the next day as it was no longer valid. Breakfast was good, but the dining area was too small and overwhelmed with guests during the morning hours. Ultimately, I had to leave the hotel and book a room somewhere else as the room was too suboptimal for business colleagues to share. There was no reduction or even apology for the mistake on the room. The hotel staff insisted that it was the correct room (even though it was obviously too small to accommodate 2 beds) and refused to take anything off the price but the city tax since I did not stay. The quality of this hotel is not 4 stars. The hotel is using this site to allow guests to book rooms that are not available (or that the hotel staff decide that they do not need), but charges full price. A scam to be avoided at all costs!

Breakfast was good and the room was clean. Hotel was close to my conference at EPFL

Stayed in September 2021

Everything - modern and clean rooms, super comfy bed. Very polite staff and just amazing breakfast butfet - don’t save money and get it!

Stayed in August 2021

All good

Location. Good access to downtown Lausanne. Parking facilities

Stayed in August 2021

There are no comments available for this review

Stayed in May 2024

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Stayed in May 2024

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Stayed in April 2024

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Stayed in March 2024

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Stayed in April 2024

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Stayed in April 2024

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Stayed in February 2024

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Stayed in March 2024

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Stayed in February 2024

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Stayed in January 2024

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Stayed in December 2023