There are a few steps up to the hotel and then there were an equal number of steps back down to the room. When one is travelling for a significant period and therefore has a large and rather heavy suitcase, this is not ideal. But this was a minor point and we managed.

We stayed at the Station Hotel the night before boarding the Bernina Express at Pontresina and the location of the hotel was perfect as it really is just across the road from the station. The room was quite small but perfectly adequate with a comfortable bed (although VERY soft Swiss pillows) and a small but perfectly adequate shower room, with a very effective shower. There were plenty of electric sockets in the room although only one is beside the bed and there are no USB sockets. The hotel was very clean, the staff were friendly and the breakfast buffet was perfectly adequate. As the row was quite small, it wasn't particularly good for sitting in but a general sitting area was available. The hotel is a bit outside the main area of Pontresina with its hotels and restaurants (and most of these were closed as we were visiting very much in the off season) but there is a nice Italian restaurant attached to the hotel and other options were within walking distance.

Stayed in May 2024

One of the desk clerks was very unfriendly and unhelpful. He made us feel like we were always bothering him, even with a dinner reservation. He got upset when we asked for help with our canceled train. He said it was not his problem. We wanted directions to the bus station-He did not like helping us with anything. When you don’t speak the language it is hard to not have someone to answer a few questions. This situation really bothered me. The TV was lacking choices in English. Only had BBC. Would suggest a Smart TV.

Great location. 1 min from train station. Great restaurant on site. Great housekeeping!! Great view. Elevator. Great breakfast. One of the desk clerks helped us with the room key and the TV. He was very helpful.

Stayed in May 2024

Nice breakfast location Friendly staff Quite rooms despite closely to train station

Stayed in April 2024

Great location near the station. Very comfortable room.

Stayed in April 2024

The lady waitress at Ricardio's does not smile, seemed like she was paying for our dinner. Or may be she was overworked. Others were normal and nice.

The hotel is next to the train station and you can easily reach St.Moritz but the frequency reduces in the evening. The Pontresina town us 700m from the hotel and has got one coop. They had good breakfast spread and hot bacon strips and scrambled eggs were the winner! We went to Alp Grum from here, and would recommend to go there via regional train! We also had dinner at Ricardio's restaurant which was very warm and cozy during snowfall.

Stayed in April 2024

Location and the helpful staff

Stayed in April 2024

The reception guy was very abrupt and rude.

Location and adjacent Pizza restaurant very good.

Stayed in April 2024

Nothing

Convenience

Stayed in April 2024

Location very good for the station. Staff were friendly. Views from room of mountains were lovely. Very clean. Room was nice. Restaurant attached was good food.

Stayed in April 2024

nothing

Greet restaurant and very close to the station so ideal for connecting Glacier and Bernina Express with an overnight stay at a reasonable price

Stayed in March 2024

The pillows where too big.

Perfect! Not too big. The sauna was very relaxing.

Stayed in March 2024

Good location and a very clean hotel

Stayed in December 2023

The room is clean. Love the heated floor in the toilet.

Stayed in December 2023

Fantastic location, close to station for convenient access to Bernina Express. Also hopped on a local train for a 10 minute ride to St. Moritz. Stunning views from our room. Rooms had rustic charm; clean and cosy. Wide choice for breakfast and all food delicious, especially the croissants! Was good to have access to restaurant in hotel for evening meal. Good choice of dishes. Pontresina is picturesque. Lovely walks nearby. Bit of a walk to the centre of Pontresina but can use local bus service if preferred. Overall extremely happy with choice of hotel.

Stayed in December 2023

Body wash and shampoo dispenser. It is difficult to use.

Located next from the train station.

Stayed in October 2023

It had all we needed for one night stay. Bed was comfortable, breakfast was tasty and offered good selection, good value for money.

Stayed in October 2023

Hotel located next to the train station and main streets which can be very noisy

Hotel located next to the train station which was very convenient for travelling

Stayed in October 2023

Really nothing except the distance to restaurants, shopping, and grocery store, but the bus pass makes those trips quick and easy.

Most of Pontresina is up a hill from the train station. When arriving by train it was great to only have to move our luggage about 100 yards to the hotel. Quiet, comfortable rooms, very adequate breakfast, and the included transportation ticket was wonderful. It covered the Rhaetian railway system, so going up to Bernina Diavolezza and Ospizio Bernina was free and convenient. Buses are also covered, so trips from the train station to St Moritz and Silvaplana were also easy. Great place to stay. Front desk staff friendly and multilingual.

Stayed in September 2023

Nothing

Very efficient comfortable hotel, very clean nice bedding, pleasant staff, no extra charge for dog, fantastic breakfast buffet (cooked breakfast also available). Convenient for the station but only a short walk up to town centre. Restaurant is part of the hotel and both convenient and pretty good value. Also starting point for good walks eg up to Roseg. Free hotel parking.

Stayed in September 2023

One female reception staff member was efficient in a mechanical way and not particularly helpful when asked. The male receptionist however was always friendly, with a greeting and more than happy to help with special request.

Hotel is located next to the station (hardly any noise though) and a short walk from the village of Pontresina and very close to the starting point of various hikes in the mountains. Good restaurant attached to the hotel with excellent waiters. Breakfast buffet offers good variety and quality of food. Sauna in the basement. One bike hire shop virtually 20 yards from hotel.

Stayed in September 2023

Breakfast and dinner’s at the restaurant were delicious. The location of hotel was very convenient.

Stayed in September 2023

No negative issues during my stay.

Location was excellent and despite being directly across from the train station, i was completely undisturbed by any noise coming from the station except for some minor traffic noise. Room was comfortable and breakfast good.

Stayed in September 2023

The location does not give you any view as there is the train station on one side and a parking lot as well as a road on the other. The rooms do not have any air-conditioning or fans so on a warm day it does get uncomfortable. The rooms were clean but basic - no kettle or mini bar The bathroom is really tiny. A well built person may find it extremely difficult to fit into the shower cubicle.

Young Lorenzo at the front desk extremely welcoming and helpful. He helped us bring our luggage up the steps and was extremely courteous. Although the room did not have a kettle he procured one for us. Since we were going to explore the area by train, the location of the hotel was very convenient ( it's literally across the road) The restaurant connected to the hotel serves good food and is open till much later than other eating joints in Pontresina, so even if we returned late from our day trips we were assured a good meal

Stayed in September 2023

Excellent location. Excellent staff. Excellent breakfast

Stayed in August 2023