Via Maistra 219, 7504 Pontresina, Switzerland
#8 of 50 hotels in Pontresina
Guests' ChoiceBased on 73 hotel reviews
9.0Cleanliness
9.4
Comfort
9.2
Location
9.3
Facilities
8.9
Staff
9.5
Value for money
8.5
Free WiFi
9.6
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Showing 1 – 25
Reviewed: 24 April 2024
Rani
IsraelHard to find .. the weather ..
Everything was perfect!!
Stayed in April 2024
Reviewed: 18 April 2024
Timothy
SwitzerlandI used the small gym at the adjacent hotel. I think it badly needs updating.
The attention to detail is amazing!
Stayed in April 2024
Reviewed: 11 April 2024
Sandrine
SwitzerlandTop Swiss hospitality
Stayed in April 2024
Reviewed: 27 February 2024
Greg
SwitzerlandSome of the other guests.
Great breakfast including veggies for your sandwiches (which many other places skip for some reason), comfy single room, proper ski room with wax table and mount, nice dinner options and great wine list.
Stayed in February 2024
Reviewed: 5 February 2024
Matteo
SwitzerlandWe had two single beds - but that’s Okay.
- Spa access (Hotel Walter) - Room is charming (Small but nice - cozy) - Clean (Everything was clean) - Staff, especially the guard that opened the door for me at 23:30 when I came back without my keys.
Stayed in February 2024
Reviewed: 3 December 2023
Eleni
GreeceVery nice location! The staff was always kind and welcome 😁
Stayed in December 2023
Reviewed: 21 October 2023
Erich
SwitzerlandCoffee in the morning at breakfast
I love’s the attention to detail, the little touches like offer of an apple for example. I like that we could use the facilities of Hotel Walther. Friendliness and professionalism of staff was exceptional.
Stayed in October 2023
Reviewed: 20 October 2023
Andrea
United Kingdombreakfast is great in a beautiful room, spa is great, room was nice
Stayed in September 2023
Reviewed: 12 October 2023
Mepf
Switzerlandfor that price I would have expected toilet and shower in the room.
Great breakfast buffet, comfortable, spacious room. Quiet location. Friendly staff. Beautifully decorated lobby.
Stayed in August 2023
Reviewed: 27 August 2023
Jeroo
SwitzerlandThe food in the restaurant was not as good as we thought it would be and very expensive.
Location ans bed was really comfortable . Staff were really great.
Stayed in August 2023
Reviewed: 25 August 2023
Mike
AustraliaVery friendly staff, the wellness and a great breakfast
Stayed in August 2023
Reviewed: 22 July 2023
Brian
United Statesneeds updating
great location, friendly staff
Stayed in July 2023
Reviewed: 19 July 2023
Cheryl
United StatesWould have loved a fan if possible. WiFi not consistently available
The hotel is beautiful. Staff was amazing. Excellent breakfast! Nice to have a spa facility to use. Nice attention to detail of needed amenities.
Stayed in July 2023
Reviewed: 18 July 2023
Christopher
United StatesAa everything is in Switzerland, it is very expensive. The Trattoria restaurant was just ok.
The property was beautiful and the staff was very kind and helpful. We enjoyed use of the spa. The breakfast was fantastic.
Stayed in July 2023
Reviewed: 3 July 2023
Gemma
New ZealandEverything was great!
Everything! This family hotel is fantastic. The staff are lovely and very accommodating. The service was highly personalised. Breakfast was tasty. The rooms were nice, clean, and cosy. The spa facilities of the neighbouring Walther Hotel were lovely. They even provided a dog bed, bowls, and treats. I very much recommend staying here.
Stayed in July 2023
Reviewed: 2 June 2023
Paul
United KingdomThere is no lift although we were aware of that when booking
the standard of food overall was high both for breakfast and evening meal.The staff were all very friendly and helpful. We cannot comment on spa facilities as we did not use them.The room was very comfortable
Stayed in May 2023
Reviewed: 7 May 2023
Lynne
United Kingdomvery comfortable friendly staff wonderful spa
Stayed in May 2023
Reviewed: 1 May 2023
Sebastian
PolandEverything. Plus there are four saunas, not only a swimming pool.
Stayed in May 2023
Reviewed: 12 April 2023
R
United KingdomThe hotel has a charming, traditional atmosphere though has obviously been refurbished and looked after. The breakfast choice was excellent. We ate dinner here which delicious and good value. The spa was super clean, light and welcoming with a fairly large swimming pool and well laid out spa area. Their are walks from the hotel or the hotel will take you down to the train station (a fifteen minute walk) from where you can catch a train to destinations along the Bernina line.
Stayed in April 2023
Reviewed: 11 September 2022
David
SwitzerlandIt would have been nice with a little kettle in the room to be able to make tea or instant coffee. The pillows in the beds were very flat and didn’t offer much support and were quite uncomfortable. All the rest was perfect!
The interior design in all the public areas were really nice and clean and cozy. The restaurant serves very good food with good quality meat and fish. The staff was very friendly but still very professional. We had a great stay and would love to come back!
Stayed in September 2022
Reviewed: 11 September 2022
Linda
United Kingdomspa was perfect and relaxing. breakfast good choice. room exceeded expectations.
Stayed in August 2022
Reviewed: 7 September 2022
Paul
NetherlandsNothing
The service was very friendly.
Stayed in August 2022
Reviewed: 14 August 2022
Julie
Switzerlandlarge comfy room but no view
lovely staff great spa half board option and quality
Stayed in August 2022
Reviewed: 21 July 2022
Katie
SwitzerlandRoom 31 had beams and a small step by the bed which made it highly likely to bang your head or trip. We discussed this with the staff and changed rooms. We are very grateful for this help and support from them.
The spa was incredible, a very nice addition to staying in the smaller sister hotel. The hotel is beautiful and in a brilliant location. Also staying more than 2 nights meant we could get free mountain passes for ski lifts etc. Also we were given a packet of chocolate on leaving the hotel. Lovely thoughtful touches.
Stayed in July 2022
Showing 1 – 25
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