Loved absolutely everything, butvwhat really stood out to me was the friendliness of the staff! Also we travelled with our dog and the room had a dog bed, food and water bows and even a small dog treat.

Stayed in May 2024

Nothing

Beautiful hotel. Great breakfast and spa. Amazing treatment. Would strongly recommend.

Stayed in May 2024

Soundproofing in the bedroom wasn't too good - I could hear the guests in the next-door room quite clearly There is only one shower/WC shared by a number of bedrooms, which could be a problem at times I would have preferred some background music at breakfast, as it's so quiet in the breakfast room that you are very aware of people's conversations around you

Beautifully presented hotel Great staff - the entire team at the hotel are fantastic. Very guest-oriented, very professional, totally competent. Literally every member of staff I had contact with was perfect Lovely breakfast, with a good range of local produce Spa facilities are superb Clean and safe underground car park with car wash facilities Delicious food at all the hotel restaurants - do try the Gondolezza across the road (fondue and raclette)

Stayed in May 2024

We liked it all!

Rooms used for breakfast and dinner were so lovely! Beautifully decorated with nice lighting. Breakfast buffet was very good and substantial. We had dinner at the restaurant both nights and the food and service were excellent! We also enjoyed the large sitting room after dinner both nights. Quiet background music was a big plus!

Stayed in April 2024

Hard to find .. the weather ..

Everything was perfect!!

Stayed in April 2024

I used the small gym at the adjacent hotel. I think it badly needs updating.

The attention to detail is amazing!

Stayed in April 2024

Top Swiss hospitality

Stayed in April 2024

Some of the other guests.

Great breakfast including veggies for your sandwiches (which many other places skip for some reason), comfy single room, proper ski room with wax table and mount, nice dinner options and great wine list.

Stayed in February 2024

We had two single beds - but that’s Okay.

- Spa access (Hotel Walter) - Room is charming (Small but nice - cozy) - Clean (Everything was clean) - Staff, especially the guard that opened the door for me at 23:30 when I came back without my keys.

Stayed in February 2024

Very nice location! The staff was always kind and welcome 😁

Stayed in December 2023

Coffee in the morning at breakfast

I love’s the attention to detail, the little touches like offer of an apple for example. I like that we could use the facilities of Hotel Walther. Friendliness and professionalism of staff was exceptional.

Stayed in October 2023

breakfast is great in a beautiful room, spa is great, room was nice

Stayed in September 2023

for that price I would have expected toilet and shower in the room.

Great breakfast buffet, comfortable, spacious room. Quiet location. Friendly staff. Beautifully decorated lobby.

Stayed in August 2023

The food in the restaurant was not as good as we thought it would be and very expensive.

Location ans bed was really comfortable . Staff were really great.

Stayed in August 2023

Very friendly staff, the wellness and a great breakfast

Stayed in August 2023

needs updating

great location, friendly staff

Stayed in July 2023

Would have loved a fan if possible. WiFi not consistently available

The hotel is beautiful. Staff was amazing. Excellent breakfast! Nice to have a spa facility to use. Nice attention to detail of needed amenities.

Stayed in July 2023

Aa everything is in Switzerland, it is very expensive. The Trattoria restaurant was just ok.

The property was beautiful and the staff was very kind and helpful. We enjoyed use of the spa. The breakfast was fantastic.

Stayed in July 2023

Everything was great!

Everything! This family hotel is fantastic. The staff are lovely and very accommodating. The service was highly personalised. Breakfast was tasty. The rooms were nice, clean, and cosy. The spa facilities of the neighbouring Walther Hotel were lovely. They even provided a dog bed, bowls, and treats. I very much recommend staying here.

Stayed in July 2023

There is no lift although we were aware of that when booking

the standard of food overall was high both for breakfast and evening meal.The staff were all very friendly and helpful. We cannot comment on spa facilities as we did not use them.The room was very comfortable

Stayed in May 2023

very comfortable friendly staff wonderful spa

Stayed in May 2023

Everything. Plus there are four saunas, not only a swimming pool.

Stayed in May 2023

The hotel has a charming, traditional atmosphere though has obviously been refurbished and looked after. The breakfast choice was excellent. We ate dinner here which delicious and good value. The spa was super clean, light and welcoming with a fairly large swimming pool and well laid out spa area. Their are walks from the hotel or the hotel will take you down to the train station (a fifteen minute walk) from where you can catch a train to destinations along the Bernina line.

Stayed in April 2023

It would have been nice with a little kettle in the room to be able to make tea or instant coffee. The pillows in the beds were very flat and didn’t offer much support and were quite uncomfortable. All the rest was perfect!

The interior design in all the public areas were really nice and clean and cozy. The restaurant serves very good food with good quality meat and fish. The staff was very friendly but still very professional. We had a great stay and would love to come back!

Stayed in September 2022