Zeughausgasse 9, 3011 Bern, Switzerland
#13 of 43 hotels in Bern
Guests' ChoiceBased on 1094 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.6
Facilities
8.7
Staff
9.0
Value for money
8.2
Free WiFi
8.7
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End of dialog contentReviewed: 27 May 2024
James
United StatesBeing close to the train station has it advantages and disadvantages.
It is very close to the main train station in Munich. Very easy to check in and out. The staff were very friendly and they were patient with our lack of german language.
Stayed in May 2024
Reviewed: 25 May 2024
Jane
United KingdomNothing.
We enjoyed our stay. The location was excellent in the old town and the room was comfortable and clean. Excellent shower. Very good service from reception.
Stayed in May 2024
Reviewed: 25 May 2024
Jackie
AustraliaIt was all good.
I loved the room & the high quality of the hotel. It was all very good. An easy walk from the train station. Very clean. Professional & friendly staff. Excellent location & walking distance to Old Town & all the main sights. Good quality restaurants nearby.
Stayed in May 2024
Reviewed: 25 May 2024
Connor
AustraliaRoom was super comfy and nice. Quiet little nook for peace and relaxation. Staff were very helpful.
Stayed in May 2024
Reviewed: 25 May 2024
Edward
United StatesLocation to the town center and the hot water was great. The room was clean, clean air, the bathroom was nice and the room was pleasant.
Stayed in April 2024
Reviewed: 23 May 2024
Michelle
United StatesAwesome location
Stayed in May 2024
Reviewed: 22 May 2024
Tom
United Stateslocation and room and hotel
Stayed in May 2024
Reviewed: 22 May 2024
Gareth
IrelandNothing
Very central and very nice
Stayed in May 2024
Reviewed: 18 May 2024
Alan
AustraliaPillows were uncomfortable.
Great location and walking distance to transport, food and shops - making this a great base to locate ourselves. A fantastic breakfast was included. The room was very quiet and well maintained. The staff were very helpful. Dinner in the restaurant located downstairs was nice. Some nice sights located within walking distance.
Stayed in May 2024
Reviewed: 16 May 2024
Alison
AustraliaAll good!
Excellent location and easy walk from the station. Staff were very friendly and helpful and were able to check us in early. Nice sized, quiet room. Lovely rooftop bar with amazing views over Bern.
Stayed in May 2024
Reviewed: 16 May 2024
Homa
United StatesWaiting for the elevators.
Clean, comfortable room. Good restaurant, friendly staff, great location.
Stayed in May 2024
Reviewed: 15 May 2024
Sharyn
AustraliaThe bed was hard and the room was hot without the air con turned on, but they did help with extra bedding and a fan.
Great location, clean and friendly staff.
Stayed in May 2024
Reviewed: 15 May 2024
Stephen
United StatesNo parking. We had some confusion about the validated parking discount in the Metro garage, as we weren’t told that we had to go to the service desk to get the discounted price, rather than introducing it in the machine, with a resultant $24 extra charge.
Very convenient centrally located hotel in the old city. Staff was great. Nice restaurant, with breakfast not included and a little pricey for what it included. COOP store next door to get a light breakfast. Rooms were clean and adequate. Comfortable beds.
Stayed in May 2024
Reviewed: 12 May 2024
George
United StatesRooms were on the small size.
Nice clean hotel, excellent location for Bern
Stayed in May 2024
Reviewed: 12 May 2024
Victoria
United KingdomBathroom was very narrow. Desk in room was quite dusty.
Great location. Large room. Large and comfortable bed. Roof top bar.
Stayed in May 2024
Reviewed: 11 May 2024
Katarzyna
PolandNothing
Rooms
Stayed in May 2024
Reviewed: 10 May 2024
Nikolai
United KingdomThe location of the Best Western hotel is outstanding - right in the centre of the old town, very close - walking distance to key attractions, well connected with the public transport. The room was very clean, quiet, with in-room facilities for coffee/tea and overall very comfortable; the bathroom was modern with excellent walk-in shower. The Wi-Fi works well which is important too.
Stayed in May 2024
Reviewed: 8 May 2024
Mary
United StatesNothing
Spacious room. Very clean. Pleasant staff
Stayed in May 2024
Reviewed: 7 May 2024
Mercedes
VenezuelaExcellent breakfast
Stayed in May 2024
Reviewed: 1 May 2024
James
PortugalJudith and Claudia were the most responsive and intuitive breakfast persons we have ever had in any hotel.
Stayed in May 2024
Reviewed: 1 May 2024
Edgar
GermanyExceptional location, just in the center of the city. You can reach walking all the main locations, but without the noise of the outer streets. The decoration is quite nice and neat. The hotel has a good restaurant, well recommended for breakfast or dinner.
Stayed in April 2024
Reviewed: 28 April 2024
Sharon
United StatesIt is a bit of a challenge navigating the roads in the old town area.
The location was great. Was able to easily walk to the places we wanted to see. Rooms were clean and bed was comfy. Room had a fridge and free bottled water was provided. There is a coop grocery store next door which was easy to grab food.
Stayed in April 2024
Reviewed: 25 April 2024
Dina
KazakhstanRoom too small
Lovely staff, excellent location. Typical business hotel
Stayed in April 2024
Reviewed: 24 April 2024
Mark
AustraliaHard to control air con and breakfast was a bit wanting overall.
Contemporary feel, good beds.
Stayed in April 2024
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