Zeughausgasse 9, 3011 Bern, Switzerland
#13 of 43 hotels in Bern
Guests' ChoiceBased on 1066 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.6
Facilities
8.7
Staff
9.0
Value for money
8.2
Free WiFi
8.7
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End of dialog contentReviewed: 1 May 2024
James
PortugalJudith and Claudia were the most responsive and intuitive breakfast persons we have ever had in any hotel.
Stayed in May 2024
Reviewed: 1 May 2024
Edgar
GermanyExceptional location, just in the center of the city. You can reach walking all the main locations, but without the noise of the outer streets. The decoration is quite nice and neat. The hotel has a good restaurant, well recommended for breakfast or dinner.
Stayed in April 2024
Reviewed: 28 April 2024
Sharon
United StatesIt is a bit of a challenge navigating the roads in the old town area.
The location was great. Was able to easily walk to the places we wanted to see. Rooms were clean and bed was comfy. Room had a fridge and free bottled water was provided. There is a coop grocery store next door which was easy to grab food.
Stayed in April 2024
Reviewed: 25 April 2024
Dina
KazakhstanRoom too small
Lovely staff, excellent location. Typical business hotel
Stayed in April 2024
Reviewed: 24 April 2024
Mark
AustraliaHard to control air con and breakfast was a bit wanting overall.
Contemporary feel, good beds.
Stayed in April 2024
Reviewed: 24 April 2024
Kirsten
United StatesLoved it all
Staff was excellent. Location central. Accommodations were clean, comfortable, and spacious. We would definitely stay there again! Close to market.
Stayed in April 2024
Reviewed: 23 April 2024
Kim
United StatesRoom very small. We had to go outside to get to our room. Shower was very small.
Stayed in April 2024
Reviewed: 22 April 2024
Christy
AustraliaThe glass bathroom doors
The room was the perfect size and very comfortable
Stayed in April 2024
Reviewed: 21 April 2024
Matthew
United StatesNothing.
Boutique room was lovely and comfortable. Great breakfast great location.
Stayed in April 2024
Reviewed: 20 April 2024
Amanda
New ZealandI stayed in the annex and the rooms were not brilliantly soundproofed. The room above me sounded like there were elephants jumping around. May just be the age of the building and didn't worry me too much but was noticeable.
Brilliant location, right in the middle of the old town and next door to a supermarket with a great food hall. Short walk to the train station. Lovely staff and a great feel to the hotel. Quiet location. Would stay again!
Stayed in April 2024
Reviewed: 18 April 2024
Torbjoern
SwitzerlandThe doors to the toilet if made of glass so you see each other a bit.
Great view from rooftop bar.
Stayed in April 2024
Reviewed: 15 April 2024
Ilya
IsraelEverything was fine in the hotel. The location of the hotel is great ( in the heart of the city), the breakfast was wonderful and the staff was polite. We don ‘t think that there could be something better. We strongly recommend the hotel to the guests of Bern.
Stayed in April 2024
Reviewed: 13 April 2024
Efrat
IsraelBreakfast was OK, nothing special
Great location, excellent room. The room was clean, well designed.
Stayed in April 2024
Reviewed: 13 April 2024
David
United StatesView from our room not notable
Location
Stayed in April 2024
Reviewed: 7 April 2024
Sofia
United KingdomThe staff was not very engaging and opened our room without knocking the door.
Good location, the room was clean and functional. There was an amazing rooftop bar.
Stayed in April 2024
Reviewed: 5 April 2024
Laura
United KingdomThe soap dispenser in the bathroom was annoying but honestly I'm clutching at straws to find something negative to say.
Very pretty room with great bathroom, loads of storage and right in the city centre. Perfect for what we needed and a reasonable price.
Stayed in April 2024
Reviewed: 1 April 2024
Cynthia
SwitzerlandThe bed was not comfortable for 2 ppl was 2 single bed
The cleanness of the room
Stayed in March 2024
Reviewed: 30 March 2024
Iain
United KingdomValue for money! It was expensive!
Great location & nice room, plus the staff were excellent! We loved the rooftop bar!
Stayed in March 2024
Reviewed: 27 March 2024
Daniele
United KingdomStaff just a bit more welcoming and also Bern is a Capital , I think the staff will need more interactive with this.
Great location comfortable room ,no breakfast included.
Stayed in March 2024
Reviewed: 25 March 2024
Sally
AustraliaNothing
Staff were wonderful! Location and style of hotel was great.
Stayed in March 2024
Reviewed: 19 March 2024
Mark
AustraliaFrom the rooftop bar to the exceptional gym our stay here was perfect. Breakfast was very good and everything was very clean and tidy. The free transport app was also an added bonus to see around Bern and further.
Stayed in March 2024
Reviewed: 2 March 2024
Charlene
United StatesAccommodations are excellent as is the service from hotel and restaurant/bar staff; everyone is pleasant and helpful. Very much enjoyed the incredible views from the top floor bar area.
Stayed in February 2024
Reviewed: 27 February 2024
Alina
BelgiumBig, clean and super new rooms, super comfy bed and courtesy water and coffee. Lovely amenities. All sparkling clean and shiny, in the heart of the Old Town. Incredibly well insulated- carnival drums were practically under my window and I did not hear a thing.
Stayed in February 2024
Reviewed: 19 February 2024
Arreay
SingaporeNothing striking stands out.
Location is around 5-15mins walk (depending if you need to drag your luggage or not). It was very convenient and it is great that there was a really big supermarket next to the hotel. Shopping streets are nearby as well. Room was clean & pretty spacious, bathroom was sizable as well. (we had a double room) Also, customer service was good. We managed to check in early (subjected to availability).
Stayed in January 2024
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