View from balcony Facility (pool and breakfast)

Stayed in April 2022

Very satisfied, the staff are VERY, VERY, VERY kind, they always ask if we want something more. We would definitely be back again! We warmly recommend it to everyone.❤️

Stayed in April 2022

the hill climb to enter the hotel

the view and amenities

Stayed in April 2022

none

Every people working in this hotel are very nice and welcome with warm smile. even the weather is cold outside!;) They have great spa, we can had memorable experience with snow. I had three days of breakfast and one day of dinner in hotel, it was awsome! You can take many of local bread, cheese and others in breakfast. In dinner, you don't need to worry to order the course, you can order just meal or try to make 3 or 4 course meal whatever you want. Every sigle dishes were really great and with quiality. Most epic point is the view. I guess that many visitors is expecting the Eiger view from the hotel, you never disappoint.

Stayed in April 2022

The staff was very professional and welcoming and warm at the same time. they found the prefect balance! the spa was really nice and is a real plus for the stay.

Stayed in March 2022

Though the breakfast had a good spread, it did not have a single warm vegetarian option. Room size was smaller than expected.

The room had an amazing view, even though it was on first floor. Bathroom size was larger than expected - a good size shower, along with a separate bathtub. Modern fittings and fixtures. Reception and restaurant staff was friendly and courteous.

Stayed in January 2022

Warm in hotel room and would be better with choice of bedcovers....thick and thin.

Great service in bar, restaurant and driver to the lifts

Stayed in January 2022

everything great

Amazing view, spa, excellent breakfast but more than anything - amazing staff. Completely new level of kindness and service.

Stayed in January 2022

The shape of the room I was staying in was a bit odd as the tv is in btw two balcony doors..but I guess that does not matter. The wardrobe in the room is a bit old...

Our room's view is nice as we can see the snowy houses and Wetterhorn mountain. It is near to the train station. The outdoor heated pool in the hotel is SUPERB and the jacuzzi as well. I love the pool so much!! They fetched us using a shuttle car and we really appreciated that!

Stayed in December 2021

All great

Fabulous location and really lively staff. very comfy bed and really enjoyed the spa which wasn’t at all crowded. open till 10pm

Stayed in December 2021

There was no complementary waters

The view from the hotel was fabulous looking direct to the mountain

Stayed in October 2021

i really have nothing bad to say about the hotel. however we were next door to a very loud family who unfortunately did not respect other peoples quiet times, the children were up from 0630 screaming and shouting. perhaps couple/people without children should be moved in a “non family” corner. but still this isnt really a hotels fault

really friendly staff, exceptionally friendly manager. amazing location. 5 stairs from me, thank you for the stay and cannot wait to return

Stayed in October 2021

This review has been hidden because it doesn't meet our guidelines.

Nothing

I truly loved this hotel too much. Everything was perfect (Room was very beautiful and clean, restaurant is good, the view is breathtaking, the room service is professional) the hotel deserves every penny you paid.

Stayed in September 2021

A family run luxury hotel is the best of both worlds. The team quickly resolved a booking error (my bad), and the hospitality, both the main restaurant and the bar, was top notch. Highly recommend for some recovery after outdoor adventures.

Stayed in September 2021

I can't understand people complaining about prices: did they knew what the price was before booking? if so - how can they complain? I can't really complain about anything.

they are very proud in being an old business family, doing this for generations. And it's working great! The personal touch is over the top. The staff is taking their time to perform each task and genuinely to take care of the guests. This is unique, and we haven't felt that welcomed anywhere else until now, and we've traveled quite a lot. Tips: Book the mountain view!!!! I can't stress that enough! We haven't, but we've been luckily upgraded to the mountain view room. It's breathtaking. Waking up and seeing the peak in front of the hotel is gonna change your day and give a different perspective of your vacation. The building is rather old but it's very well maintained. There is a big private parking and electrical charging station. It was full on one day, but we still managed to park somehow. The hotel is within walking distance of most local bars and restaurants. The bed was comfy and had quality matress. The wifi was rather average, but I never complain about that - it's almost the same in every hotel. All in all - a greatly recommended experience.

Stayed in September 2021

Friendly Staff and great view.

Stayed in August 2021

Nothing

Create view

Stayed in August 2021

The views from the hotel were spectacular. The presence of the owner in the hotel made a very positive impact - I saw him in the restaurant, in the lobby, even outside with some workers fixing something in the hotel entrance. Breakfast was spectacular. I liked the fact the hotel was on the end of the busier area of the town... right on the edge, so it was calm there.

Stayed in August 2021

The AC was not cooling below temp 20😄

Very friendly and helpful staff, very nice location, very good food

Stayed in August 2021

Nothing

Amazing view, amazing service and beautiful room.

Stayed in August 2021

Friendly and helpful stuff

Location , clean and big room

Stayed in July 2021

The bed not comfortable

The staff, the location, Breackfast

Stayed in July 2021

The room view and the service is just perfect

Stayed in July 2021