Bahnhofstrasse, 3920 Zermatt, Switzerland
#139 of 456 hotels in Zermatt
Guests' ChoiceBased on 634 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.7
Facilities
9.0
Staff
9.0
Value for money
8.7
Free WiFi
8.8
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End of dialog contentReviewed: 23 May 2024
Michelle
AustraliaWe could see the Matterhorn from our room....amazing. The room was more spacious than we expected which was fabulous and breakfast was lovely. Location was amazing
Stayed in April 2024
Reviewed: 17 May 2024
Brainard
United StatesConvenient location. Friendly, informative staff; great breakfast. The spa feature was a nice touch too!
Stayed in May 2024
Reviewed: 15 May 2024
Ashvin
United StatesThere was nothing to not like about the hotel.
The hotel is located near the train station as well as the other transportation facilities to visit the key attractions. The staff was extremely friendly and helpful, and especially I must mention Maya who manages the front desk. She very very friendly, helpful and always willing to serve.
Stayed in May 2024
Reviewed: 15 May 2024
Thomas
United StatesLoved everything!
One of the BEST hotel experiences.
Stayed in May 2024
Reviewed: 14 May 2024
Ks
United KingdomNothing, it was great.
We were allocated a super room with a balcony overlooking the street outside. The staff were very friendly and the breakfast was good. The hotel is a few hundred metres from the train station.
Stayed in April 2024
Reviewed: 9 May 2024
Kwok
SingaporeGood location near train station. Staff was friendly and helpful. Decor of hotel was quaint and nicely done.
Stayed in May 2024
Reviewed: 8 May 2024
Bruce
AustraliaI liked everything
Everything. The room was very large and the bathroom beautiful and comfortable. The receptionist and other staff were very friendly and helpful.
Stayed in May 2024
Reviewed: 7 May 2024
Montakarnd
ThailandThere is an elevator but not fully barrier-free My sister is on a wheelchair ♿ There're few steps at the front and before get into a room
Spacious room and beautiful antique decorative hotel Near a train station - Mostly flat walking distance Delicious breakfast - Freshly made waffles by yourself 🧇
Stayed in May 2024
Reviewed: 6 May 2024
Jacek
PolandWhen I copy/pasted the address from the reservation e-mail, the position that was shown on Google Maps wasn't Okay. We looked for a hotel for several minutes because the address didn't have a building number. Very low room (low ceiling) - not for 195+ persons.
Very good location and breakfast - included. Nice old-stylish, large terrace.
Stayed in May 2024
Reviewed: 5 May 2024
Mariela
AustraliaBreakfast was very good!
Stayed in April 2024
Reviewed: 3 May 2024
Satya
GermanyShower
Room and Breakfast
Stayed in April 2024
Reviewed: 1 May 2024
Gary
United StatesRestaurant odors were heavy in the hallways
Location , breakfast,
Stayed in April 2024
Reviewed: 29 April 2024
Patricia
United StatesDidn’t get to stay long enough
Location was excellent. Easy walk from train. room was spacious and clean. Super comfortable beds.
Stayed in April 2024
Reviewed: 27 April 2024
Daniel
MalaysiaThe facilities such as spa and sauna is superb. The breakfast has lots of options. Love the room with large balcony. Very beautiful hotel!
Stayed in April 2024
Reviewed: 24 April 2024
Steve
SwitzerlandNothing!
This was our second stay and it didn’t disappoint. Very friendly and efficient service. The jr suite was absolutely huge and the beds were very comfortable. The little spa area was just right. Plus they let us use it on the day we checked out after a day of skiing. So nice to clean up and relax before making our long way back home.
Stayed in April 2024
Reviewed: 22 April 2024
Claudia
SwitzerlandEverything was absolutely perfect.
Central location easy to get to all shops and restaurants. Excellent breakfast with lots of fresh varieties
Stayed in April 2024
Reviewed: 17 April 2024
Amy
United StatesN/A
Cool design, good location, friendly staff
Stayed in April 2024
Reviewed: 17 April 2024
Annette
New ZealandNo electric kettle is supplied.
Short walk from train station. Spacious room with large bathroom and balcony with chairs.
Stayed in April 2024
Reviewed: 15 April 2024
P
NetherlandsRoom, location
Stayed in April 2024
Reviewed: 10 April 2024
Pennapa
ItalyThe bed is not comfortable and itchi
Good Location and nice hotel
Stayed in April 2024
Reviewed: 3 April 2024
Marie-eve
SwitzerlandLocation, Clean Good breakfast
Stayed in April 2024
Reviewed: 2 April 2024
James
JapanLow ceilings, small bathroom, outdated rooms.
Great big breakfast, great location, nice view, the SPA was amazing.
Stayed in March 2024
Reviewed: 1 April 2024
Sharon
United StatesBreakfast was delicious. The location of the hotel was perfect.
Stayed in March 2024
Reviewed: 29 March 2024
Mei
GermanyNothing specifically
Very cute and comfy set up, like it!
Stayed in March 2024
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