Bahnhofstrasse, 3920 Zermatt, Switzerland
#143 of 457 hotels in Zermatt
Guests' ChoiceBased on 626 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.7
Facilities
9.0
Staff
9.0
Value for money
8.7
Free WiFi
8.8
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End of dialog contentReviewed: 9 May 2024
Kwok
SingaporeGood location near train station. Staff was friendly and helpful. Decor of hotel was quaint and nicely done.
Stayed in May 2024
Reviewed: 8 May 2024
Bruce
AustraliaI liked everything
Everything. The room was very large and the bathroom beautiful and comfortable. The receptionist and other staff were very friendly and helpful.
Stayed in May 2024
Reviewed: 7 May 2024
Montakarnd
ThailandThere is an elevator but not fully barrier-free My sister is on a wheelchair ♿ There're few steps at the front and before get into a room
Spacious room and beautiful antique decorative hotel Near a train station - Mostly flat walking distance Delicious breakfast - Freshly made waffles by yourself 🧇
Stayed in May 2024
Reviewed: 6 May 2024
Jacek
PolandWhen I copy/pasted the address from the reservation e-mail, the position that was shown on Google Maps wasn't Okay. We looked for a hotel for several minutes because the address didn't have a building number. Very low room (low ceiling) - not for 195+ persons.
Very good location and breakfast - included. Nice old-stylish, large terrace.
Stayed in May 2024
Reviewed: 5 May 2024
Mariela
AustraliaBreakfast was very good!
Stayed in April 2024
Reviewed: 3 May 2024
Satya
GermanyShower
Room and Breakfast
Stayed in April 2024
Reviewed: 1 May 2024
Gary
United StatesRestaurant odors were heavy in the hallways
Location , breakfast,
Stayed in April 2024
Reviewed: 29 April 2024
Patricia
United StatesDidn’t get to stay long enough
Location was excellent. Easy walk from train. room was spacious and clean. Super comfortable beds.
Stayed in April 2024
Reviewed: 27 April 2024
Daniel
MalaysiaThe facilities such as spa and sauna is superb. The breakfast has lots of options. Love the room with large balcony. Very beautiful hotel!
Stayed in April 2024
Reviewed: 24 April 2024
Steve
SwitzerlandNothing!
This was our second stay and it didn’t disappoint. Very friendly and efficient service. The jr suite was absolutely huge and the beds were very comfortable. The little spa area was just right. Plus they let us use it on the day we checked out after a day of skiing. So nice to clean up and relax before making our long way back home.
Stayed in April 2024
Reviewed: 22 April 2024
Claudia
SwitzerlandEverything was absolutely perfect.
Central location easy to get to all shops and restaurants. Excellent breakfast with lots of fresh varieties
Stayed in April 2024
Reviewed: 17 April 2024
Amy
United StatesN/A
Cool design, good location, friendly staff
Stayed in April 2024
Reviewed: 17 April 2024
Annette
New ZealandNo electric kettle is supplied.
Short walk from train station. Spacious room with large bathroom and balcony with chairs.
Stayed in April 2024
Reviewed: 15 April 2024
P
NetherlandsRoom, location
Stayed in April 2024
Reviewed: 10 April 2024
Pennapa
ItalyThe bed is not comfortable and itchi
Good Location and nice hotel
Stayed in April 2024
Reviewed: 3 April 2024
Marie-eve
SwitzerlandLocation, Clean Good breakfast
Stayed in April 2024
Reviewed: 2 April 2024
James
JapanLow ceilings, small bathroom, outdated rooms.
Great big breakfast, great location, nice view, the SPA was amazing.
Stayed in March 2024
Reviewed: 1 April 2024
Sharon
United StatesBreakfast was delicious. The location of the hotel was perfect.
Stayed in March 2024
Reviewed: 27 March 2024
Peter
United Kingdomnothing
Great value for money Large rooms and in trhe cemtre of town
Stayed in March 2024
Reviewed: 25 March 2024
Pagdanganan
SingaporeThe hotel is very close to the train station. It has a lot of history. The rooms and the overall decor are very good. The Theodors Stuba restaurant is highly recommended too.
Stayed in March 2024
Reviewed: 25 March 2024
Aldo
Italyall good
very god deal
Stayed in March 2024
Reviewed: 18 March 2024
Hui
MalaysiaNothing
Double storey unique sky window and bathtub
Stayed in February 2024
Reviewed: 13 March 2024
Ashish
United Arab EmiratesRight in the middle of the city and close to all major city attractions
Staff is very friendly and helpful
Stayed in March 2024
Reviewed: 9 March 2024
Margaret
FranceNothing - everything was great !
I would highly recommend this hotel. We stayed in « Tradition Room » (No. 32) from 5-8 March. The hotel is located just a few hundred metres from the train station. The lady on Reception who checked us in was very friendly and extremely efficient. Our room was very comfortable and quiet with a balcony and had a view of the Matterhorn popping up over the other mountains. The bathroom was very spacious and spotlessly cleaned by housekeeping. Lots of space to hang your clothes. The breakfast was a good hot/cold buffet. The spa had a sauna, steam room (the steam room unfortunately didn’t seem to be working the day we used it) and two individual jacuzzis. At the front of the hotel there is a lovely outside terrace to sit and people watch on the main drag. There is also a good hotel restaurant.
Stayed in March 2024
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