Bahnhofstrasse, 3920 Zermatt, Switzerland
#140 of 457 hotels in Zermatt
Guests' ChoiceBased on 634 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.7
Facilities
9.0
Staff
9.0
Value for money
8.7
Free WiFi
8.8
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End of dialog contentReviewed: 25 September 2023
Kway
United StatesNothing
Great location in the center of everything, friendly staff, and a good breakfast!
Stayed in September 2023
Reviewed: 20 September 2023
Mahesh
CanadaRoom was good size, Location very close to train station. Breakfast was amazing. we enjoyed
Stayed in August 2023
Reviewed: 19 September 2023
Kathy
United Statesit was all wonderful!!
Room was excellent as was the staff. The hot tub and spa were also wonderful. We did not eat the breakfast, but it always smelled wonderful. The location was perfect, close to everything and right on the main road. The staff was excellent, always helpful. We throughly enjoyed our stay in this lovely place.
Stayed in September 2023
Reviewed: 18 September 2023
Jan
South AfricaNothing specific.
Atmospheric building. Old architecture with modern conveniences Located near station and Gornergrat Bahn. Large restaurant with extensive menu. Good quality food. Large breakfast room. Breakfast includes hot buffet.
Stayed in September 2023
Reviewed: 11 September 2023
Glen
United StatesNothing
Center of Zermatt. Access to many restaurants, bars, shops and the train station.
Stayed in September 2023
Reviewed: 11 September 2023
Lionel
BelgiumLow ceiling in the room and even lower in the bathroom, I could not even stand up right while taking a shower. The house restaurant is not more than okay.
Great location on the main street. Cute decoration inside Friendly staff Really good breakfast with lots of choice Small spa area downstairs with jacuzzi and sauna, always pleasant to relax after a hike
Stayed in September 2023
Reviewed: 10 September 2023
David
United KingdomEvery was Good.
Very good staff. We asked about the weather for the Gornergrat she kindly put on the web cam at the top of the mountain, so we could do the trip as the weather was alright. A very nice room only sorry we could not stop longer and use the leisure facilities. Very good stay. Hotel easy to find ,right in the middle of Zermatt
Stayed in September 2023
Reviewed: 9 September 2023
Robert
United KingdomNo complaints about the hotel, we have stayed on several occasions over the years and love it. General comment though about Zermatt (and indeed Switzerland) the exchange rate is now a bit of a killer!
The Walliserhof is located in an excellent location about 150m up from the railway station on the main drag. The hotel has old-world charm and the rooms are full of character. The food was excellent both for breakfast (we did B&B) but also the food in the hotel's restaurant is of Swiss character and excellent. The staff, in all areas, are helpful and first-class.
Stayed in September 2023
Reviewed: 8 September 2023
Julie
United Arab EmiratesNothing
Excellent location just near the train station; very spacious rooms compared to other swiss hotels; even has a small balcony with partial matterhorn view. This is a really great value cozy hotel in zermatt.
Stayed in June 2023
Reviewed: 7 September 2023
Irina
United Statesnothing
location, comfort & hospitality
Stayed in September 2023
Reviewed: 6 September 2023
Yevgeniya
United Statespull out sofa was not comfortable
Great location, helpful staff, great restaurant!
Stayed in September 2023
Reviewed: 6 September 2023
Orsolya
HungaryFamiliar Hotel, nice place, very kind and helpful personel, perfect breakfast
Stayed in September 2023
Reviewed: 4 September 2023
Rishi
United StatesNothing not to like.
Location. The room was great and very spacious and we loved the bath tub with sky lights.
Stayed in August 2023
Reviewed: 3 September 2023
Kandi
United StatesIt would be great if the windows are installed with screens to prevent flies, mosquitos and bees to fly into the room.
The room is very spacious and we enjoyed our hotel room so much. Location was great with a 4-minute walk from the main train station that made it easy for us to carry our luggage. Breakfast was great with variety of items.
Stayed in August 2023
Reviewed: 2 September 2023
Angela
New ZealandI was surprised there wasn't coffee/tea service in the room.
The breakfast was amazing - including homemade fruit smoothies and make-your-own waffles.
Stayed in August 2023
Reviewed: 2 September 2023
Gladys
IndonesiaBest location, Room and bathroom are spacious and clean, I can see the matterhorn from our room, so lovely.
Stayed in August 2023
Reviewed: 30 August 2023
Heather
New ZealandVery cute and warm. Comfortable beds and amazing breakfast. Staff very friendly and helpful.
Stayed in August 2023
Reviewed: 29 August 2023
Tuchschmid
ThailandThe friendliness of the staff and the service. Very good fitness and food
Stayed in August 2023
Reviewed: 26 August 2023
Stephanie
AustraliaThe size of the bathroom
The location of the hotel to transport and shopping was great. The size of the room was good. We loved the balcony looking over the street.
Stayed in July 2023
Reviewed: 22 August 2023
Ali
United Arab EmiratesNA
Everything was just perfect.
Stayed in August 2023
Reviewed: 22 August 2023
Jennifer
AustraliaNo safe, no kettle
Decor highlighted yesteryear. Room was big with doors opening onto outside shared verandah. Friendly, accommodating staff. Location fabulous coz close to Gornergrat Railway; hotel off Main Street so plenty of access to eateries, old area, Matterhorn Museum.
Stayed in August 2023
Reviewed: 21 August 2023
Songtao
CanadaNo screen on the windows so that bug may come in, the wifi is not fully working we had only 2 out of 6 devices connected.
size of the room, location is at the center of the town, balcony, breakfast quality is great, restaurant, style, decoration, friendly staff,
Stayed in August 2023
Reviewed: 18 August 2023
Vi
FinlandBreakfast could be more varied but in overall it's very good
Everything was great. Super spacious and clean room with beautiful decoration. We got room with balcony with nice view to the Matterhorn. Location is super, just a few minutes walk from the train station. The staffs were really nice and helpful. Great value for money!
Stayed in August 2023
Reviewed: 16 August 2023
Roseanna
AustraliaNo air conditioning in room made it quite hot.
Lovely facilities including comfortable bed and nice balcony area.
Stayed in July 2023
Reviewed: 14 August 2023
Karen
United StatesNo air conditioning, and no screens on the window
Clean, comfortable convenient
Stayed in July 2023
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