there were hair in the shower

Stayed in February 2024

Everything was as it was in the description, the location is very close to the train station and shops, about 6 minutes walk. The location, clean and from them every morning, croissant, coffee and juice.

Stayed in February 2024

Self in Check in

Sauber

Stayed in February 2024

The room is a bit small.

Good location and clean. Although it is close to the train track, it is not noisy in the room.

Stayed in January 2024

The hair dryer is useless. It only blows cool air. The items for breakfast dissappear very quickly. If you go down for breakfast at 9h30, if you're lucky, you'll get 1 croissant for more than 1 person...

Location, kitchen facilities, easy check-in. Friendly cleaning staff.

Stayed in January 2024

The breakfast was limited to coffee and croissant. no real place to sit and have a breakfast pause. proximity with the train line is noisy.

The Room was ok, space enough, bathroom large enough. Clean very good Breakfast exist The church bell concert in the morning was surprising but energetic.

Stayed in October 2023

Iron: I was travelling on business and required an iron and ironing board. these are not available at the property and with my late arrival (after 6pm), no staff were at hand to help. My early morning meeting meant I had to conduct my meetings looking pretty shabby. Noise: The property overlooks the rail track so it can be noisy - especially noticeable in the early hours when the first trains are travelling

Clean, minimalist, modern apartment 5 min walk from Uster station. Perfect for 1-2 night trip or business trip

Stayed in September 2023

Everything is done remotely involving little or no contact with the reception, which can be worrying at times.

Nicely located, and kitchen/bathroom amenities are provided in such a way that you need for nothing.

Stayed in September 2023

machine for check in

short walk to station. ideal for train travel

Stayed in September 2023

Bad WiFi reception, every time you lose the connection to the wifi you have to re-enter the form with quite some data (room no, Name, check out date)

Easy machine check in, clean room, Balcony was very nice. The Wifi unfortunately only covered half the room and not the balcony.

Stayed in August 2023

Make sure guests know about the Train noise and offer a quiet room at a higher rate. Make sure guests knows that reception is only attended at certain times and for the rest it is via Self- Check-in Machine ....!

The facilities are fine and room is rather large with good size Balcony. There are 2 points which are less convenient: 1. As per their www it says: . Thanks to the latest ‘self-check-in’ concept at the Tilia Hotel, we offer our guests maximum flexibility on arrival and departure. This means you must check-in your self which I found quite challenging, as I did not always understood how it works. After 2 attempts I got it done. 2. It is located along the railways and if your room faces that side, one will have to close the well isolated Windows. However It was over 30 C warm when we arrived and we left the Windows partially open. As the trains are operating very frequent until late night, it dose disturb ones sleep. I would have agreed to pay more for a backroom, however with no staff available after 18:00 hrs, we had no other option. However, it was quite ok and slept fine, despite the trains.s

Stayed in August 2023

The carpet in the room was not cleaned Properly

Stayed in June 2023

The train tracks ran directly past the window, meaning that you'll definitely hear a lot of trains go past. There is also no air-conditioning, so on warm days, the room gets very hot.

It was a nice and spacious room. It looked modern and well cleaned. There were also some spaces to sit around the hotel in the evening with others.

Stayed in June 2023

checkin in without a human receptionist can be a bit weird.

excellent access. the property’s parking is nearby. easy check-in with checkin machine.

Stayed in May 2023

Position of TV a little odd

Easy check in

Stayed in March 2023

Never used automatic checkin , It's OK but probaby some persons coud not find this way so simple to do. Name was recognized because this is the 2ns stay there,

Cleaning is very good, Breakfast is not included i know but there is a coffee machine and croissant every morning. For me it's enough. Posizion was behind the railway so there is no noise about that. Bed is OK have no problem with that,

Stayed in December 2022

Fridge was not good and was small

Clean, family room size is big, comfortable, big wardrobe, 24/7 coffee and tea

Stayed in October 2022

There are no lifts! I had the room on the highest floor, which normally would not be a problem. However, as I was moving to Switzerland I had two massive 23 kg bags, which meant a huge amount of strength/effort to bring up.

Nicely located, nearby the city centre of Uster. The building is very cute. The kitchen was fully equipped. The communication with the staff via booking was very good.

Stayed in September 2022

next to very busy railroad tracks. Noisy when the window was open.

Convenient to bus and train station and to the town center

Stayed in August 2022

No reception, difficult to get any support specially on weekends.

Location is good, few 100m from station. Room was good.

Stayed in June 2022

Location is really close to railroad and you can hear passing trains

New and comfortable room with fridge and bathroom

Stayed in May 2022

If there is an issue, it would be nice to have someone around though.

Easy self-check in and out.

Stayed in May 2022

I stayed there for 4 nights, I was expecting they changed bed linen and towels.

close to the train station. quite & safe area.

Stayed in April 2022

i checked in spontaniously which caused some issues and i hat to wait until until i was able to get my key. parking lot has been offered, but no reply afterwards.

very clean and modern. nothing to complain about 😊

Stayed in February 2022