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  5. Reviews of Hotel Untertor - 24H Self Check-in

Reviews of Hotel Untertor - 24H Self Check-in

13 Engelgasse, 9450 Altstätten, Switzerland

#6 of 8 hotels in Altstätten

Guests' Choice

Review score

Based on 37 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7.9

  • Location

    8.9

  • Facilities

    7.5

  • Staff

    7.2

  • Value for money

    7.9

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 23 October 2023

    7.0
    Altstätten Hotel
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing. It's a basic hotel but all needs are catered for.

    Clean and comfortable. Good location for us as visiting relatives locally.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    9.0
    Love to go back
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location was right in the heart of town. Room was warm and cozy on a very stormy night. Nice to get off the Autobahn and find a little gem. Breakfast as good.

    Stayed in July 2023

  • Reviewed: 30 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Hotel is well located, comfortable clean, and very accommodating. They answered all my queries very promptly and accommodated all my requests. I highly recommend this hotel.

    Stayed in September 2023

  • Reviewed: 19 September 2023

    9.0
    It was a very niceand clean place
    • Leisure trip
    • Family with young children
    • Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    It didn’t have ac and it was a bit hot in the room

    It was very nice especially the room which was in the attic! And a good and complete breakfast.

    Stayed in September 2023

  • Reviewed: 21 August 2023

    8.0
    It was great and very comfortable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We were on the 3rd floor and it was 35 degrees outside. A fan or Airconditioning would have been nice. Also, the shower is nice, and it was very clean, but a shower curtain really... that could have been done nicer with a glass door or whatever. This is also more hygenic for cleaning, and will last so much longer. Also, the place is very very noisy, and then it is not through the walls, you dont hear people talk, but the floors squeek and creek very loudly when people walk over it. Also you hear this from other rooms and this was very annoying.

    The check in procedure was super nice. We arrived quite late, which is absolutely no problem as there is no staff involved in the process. We liked that, because you can do and arrive when you want without troubling anyone or calling or sending emails. Also, if you need anything extra like a stretcher or a towel, it is all for the grabs in one of the storage rooms. Super trustfull, and super nice. We loved it. Same with the breakfast. The quality and variety of products was very nice! You can just do your thing as there was also no personell involved. Everything you needed was there. Overall, a great first experience with this concept, we would definitely like this style of hotel in the future.

    Stayed in August 2023

  • Reviewed: 6 August 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was really tiny and it was a struggle to move around there

    Easy self check-in. Really good breakfast. Beautiful interior of the historic building.

    Stayed in July 2023

  • Reviewed: 15 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Hot room in the summer . No fans . We needed to open the windows and it was noisy outside in the night .

    Place

    Stayed in July 2023

  • Reviewed: 25 June 2023

    8.0
    Very good
    • People with friends
    • Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    the breakfast and the smiling face of the staff are very good

    Stayed in June 2023

  • Reviewed: 20 June 2023

    7.0
    Recommended for budget stay
    • Business trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night
    • Submitted via mobile

    Didn’t have an iron in the facility. Also, it was very noisy during night due to some activities going on in the street below.

    Property is located centrally

    Stayed in June 2023

  • Reviewed: 23 May 2023

    9.0
    Safe bike storage and work area.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Not a great fan of the self-check-in, but the price was right.

    Safe, secure bike storage in their “veloraum”, complete with tools, floor pump, chain lube and workstand! Outstanding!

    Stayed in May 2023

  • Reviewed: 23 May 2023

    8.0
    A great little find in a the centre of a lovely town. Great value for money and no-frills stay.
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night

    The single room is very tiny and would be hot in the summer. Being in the centre of town you will hear people and church bells. The windows block the noise out perfectly, but its something to be aware of.

    This hotel is in a great location and has a nice feel. The self check in is easy and convenient and the hotel provides good information about parking etc. and a good breakfast which is included.

    Stayed in May 2023

  • Reviewed: 21 May 2023

    9.0
    Great little boutique hotel in the center of a fabulous old town.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    There was a bit of a smell in the hallway but it was gone the next day.

    Breakfast was nice, lots of choice and a plenty of time to go and eat. I love the location in the centre of town. I stayed in a double room by myself so I had plenty of room. Self-check was easy for me.

    Stayed in May 2023

  • Reviewed: 20 March 2023

    8.0
    nice, comfortable self service hotel
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    nicely done hotel project in historic building, good beds, clean rooms, easy self check in / out.

    Stayed in March 2023

  • Reviewed: 7 February 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    I like staying in this hotel, it was clean, authentic, very nice place in the center of town, a good breakfast. I stay for 5 days and it is great. I would recommend to stay there.

    Stayed in February 2023

  • Reviewed: 20 September 2023

    10
    Exceptional
    • People with friends
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    It is great place in the center of town. I stayed a few times here. It is tasty and great breakfast and nice room.

    Stayed in September 2023

  • Reviewed: 13 July 2023

    2.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night
    • Submitted via mobile

    Elevator didn't work. I understand it hasn't worked for a long time. Stairs are narrow and difficult. To carry luggage to the third floor was very difficult. No information about breakfast. No staff in sight anywhere.

    Stayed in July 2023

  • Reviewed: 6 May 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Easy check in

    Stayed in May 2023

  • Reviewed: 13 February 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Beutiful hotel is in the center of town. Nice place, near Clock Tower, very clean, with plesent aroma smell in coridors, rooms, towells. Good breakfast, coffee-mashine awalable around a clock.. Good internet connection, so it was possible to work online. Good place to stay. I stay more than a week.

    Stayed in February 2023

  • Reviewed: 3 November 2022

    1.0
    Very poor experience.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The self-checkin might be OK when it works, but it didn't for us. It took 3 tries and help from a room cleaner who just happened to be nearby, and who opened the machine to unjam it before we got a key. In the process we had to call a number twice, the machine charged our card twice, and it took months and a lot of communication to get a refund for the second charge. The room was tiny - we had to live out of our suitcases on the floor for lack of furniture. A very poor value, and it is hard to see how this hotel rates 3 stars. I would call it one star. This ruined our stay in Alstatten.

    Nothing. We stayed in 35 accommodations, all 3 or 4 star, on this trip, and this was the worst.

    Stayed in October 2022

  • Reviewed: 2 August 2022

    6.0
    We enjoyed the stay except for the room roof
    • Leisure trip
    • Family with young children
    • Mixed Dormitory Room
    • Stayed 2 nights

    The room roof hit our heads a lot.

    We enjoyed the breakfast.

    Stayed in July 2022

  • Reviewed: 22 May 2022

    6.0
    ok for a short stay
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    single room: no desk, no chair, no clothes hooks at all!

    Stayed in May 2022

  • Reviewed: 2 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 5 October 2023

    8.0
    Price is quite high considering the room size and quality, but overall a convenient option
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 27 September 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

Showing 1 – 25

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