Haldenstrasse 36, 6006 Luzern, Switzerland
#17 of 77 hotels in Luzern
Guests' ChoiceBased on 136 hotel reviews
8.7Cleanliness
9.3
Comfort
9.2
Location
8.9
Facilities
8.7
Staff
8.8
Value for money
8.5
Free WiFi
9.6
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End of dialog contentReviewed: 28 April 2024
Larisa
SwitzerlandParking on another side of the street
Super clean
Stayed in April 2024
Reviewed: 17 April 2024
Daniel
GermanyHad to pay for parking since I was told it is not possible to park in front of the house, during my stay multiple other guests have parked in front of the house, I don’t like this kind of “unfair” treatment
Quality of the house and its rooms, check-in, size of the rooms, digitalized process
Stayed in April 2024
Reviewed: 5 April 2024
Erickgq
BelgiumQuite a large room with beautiful lake view and brand new furniture store. Very friendly host. Clean and tidy room.
Stayed in April 2024
Reviewed: 2 April 2024
Anderson
GermanySome pictures on the wall were very ugly, for me it didn't really bother me, but I can imagine that for some people it might even be a bit disturbing. The bed mattress was a bit too soft for my taste, but that is really personal preference, I guess.
Very thoughtful staff (they left a handwritten message for my wife's birthday and upgraded the room without ask) Very clean Great location The beverages on the fridge were all included There was a coffee machine on the room
Stayed in March 2024
Reviewed: 22 January 2024
Dilbahaar
South AfricaClean and is close to the bus route. Nice big comfortable room. Smooth self check in process.
Stayed in December 2023
Reviewed: 5 January 2024
Prajjwol
FinlandGreat location and nice room , comfy beds and fluffy blankets . On nice walking distance to the hotel from the center through the promenade.
Stayed in January 2024
Reviewed: 28 December 2023
Setiawan
IndonesiaThe arts in the villa is a quite creepy.
Very clean and generous for amenities. Big room and comfortable. Great view and near the lake.
Stayed in December 2023
Reviewed: 27 December 2023
Donna
SwitzerlandVery clean room, comfortable and ease of check-in.
Stayed in December 2023
Reviewed: 11 November 2023
Maureen
AustraliaNothing
Everything! So clean, fresh and uncluttered with perfect location with a lovely lake view. East access to path around lake and buses to town centre were frequent with bus stop just a few metres away.
Stayed in October 2023
Reviewed: 31 October 2023
Mariia
Germanyreally thin walls
pleasant stay at a pleasant place. Great value for money . Easy online check in and check out. Tasty snacks and coffee. Have kitchen in the basement. Room was very clean and bright and the facility feels new. good location fast access’s to the public transport
Stayed in October 2023
Reviewed: 18 October 2023
Sahar
EgyptNothing
Location easy transportation clean
Stayed in October 2023
Reviewed: 8 October 2023
Yao
Chinaself-help check-in machine not always work, need labour to help.
The rooms are large; fruit and snacks are provided; slippers and toothbrushes are provided
Stayed in October 2023
Reviewed: 6 October 2023
Christine
United KingdomWe didn't have the best room on the front, but it was probably the cheapest, which suited us. The aircon unit was big and noisy, but effective in the heat. Options for tea and coffee were provided for just one person. Communications and check-in didn't run smoothly for me. I felt I was an inconvenience. Everything was supposedly automated, but it didn't work as expected. They were confident, but I was concerned. However, it did work out ok in the end. I would stay again.
Great location, close to regular bus service that was easy to use. We also had a pleasant 20-minute walk into Luzern alongside the lake, away from the road. It was nice to have the fridge stocked with complimentary beer, water, and soft drinks. There was also fresh fruit available in the lobby and snacks in our room. Better than most hotels!
Stayed in September 2023
Reviewed: 4 October 2023
Hungyi
GermanyIt is very strange that there are lots of insects in the bathroom
The online help is perfect!
Stayed in October 2023
Reviewed: 2 October 2023
Hyunjung
South KoreaThe self-check-in process didn't go well.
The room was tidy and clean. And it has a beautiful neighborhood. Not too far from the city center (20 min walk along the lakeside took me to the center) but also enough far to be quiet.
Stayed in October 2023
Reviewed: 2 October 2023
David
United KingdomDescription of “lake view” should have read “partial lake view”. The lake was to the side of the room, partly obscured.
Nice location, near (but not on) lakeside, easy to get into town centre on public transport (free travel for hotel guests). Clean, spacious, comfortable room.
Stayed in October 2023
Reviewed: 29 September 2023
Angela
United StatesRoom was very clean. It had an air conditioner and that was lovely. Location is great as well.
Stayed in September 2023
Reviewed: 23 September 2023
Eveline
United KingdomThe road next to the hotel can be a bit noisy.
Great location, beautiful walk into Lucerne along the lake. Very generous with their free snacks . Stylish modern and clean interior.
Stayed in September 2023
Reviewed: 15 September 2023
Phil
United StatesMaybe some more detailed information about arriving by train. Closest station, walk distance, etc.
Easy check-in, clean room with nice amenities. Pretty good location.
Stayed in August 2023
Reviewed: 13 September 2023
Gabriela
SlovakiaVila Maria is very nice historic building, very nicely refurbished, with some very nice designer pieces. It is located in very safe area, by the lake, not in the busy part, but you can hear traffic a bit if you open your windows. Check-in was smooth, even though I had to call and finish it with help of the owners. All information was provided ahead. Parking place is right opposite the building, across the street.
Stayed in August 2023
Reviewed: 12 September 2023
James
United StatesRoom was amazing. The shower was fantastic.
Stayed in September 2023
Reviewed: 10 September 2023
Lou
SwitzerlandNothing to complain.
Perfect location for short visits in Lucerne. Clean and comfortable room. Very supportive staff.
Stayed in September 2023
Reviewed: 7 September 2023
David
United KingdomNothing.
Clean and stylish accommodation. Check-in is self-service but very efficient and help was on hand over the phone or at the nearby associated hotel. Free minibar, snacks and use of kitchen facilities and garden. Lovely 20 minute walk into Lucerne by the beautiful lakeside. Parking available opposite at reasonable daily rate.
Stayed in August 2023
Reviewed: 5 September 2023
Rotherham
United KingdomMinor ,shower needs a flip panel door fitting to fixed screen ,to mitigate floor getting wet,I used to fit bathrooms ,easily sorted
Close to lake ,quiet,clean and comfortable,handy for lido boat boarding
Stayed in September 2023
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