12 Rebgasse, Old Town Kleinbasel, 4058 Basel, Switzerland
#4 of 65 hotels in Basel
Guests' ChoiceBased on 342 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.5
Facilities
9.1
Staff
9.4
Value for money
8.5
Free WiFi
9.6
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End of dialog contentReviewed: 27 April 2024
Mikeg13
FinlandLocation was ok, a bit busy and the bell ringing from the church across the street every 30 minutes was too much. A hotel with a view to the river could be a better choice for some.
Excellent quality breakfast and super helpful and informed staff. room was nice, although there only 1 pillow per person, there could be more options on that. There was a nice spot in the corridor with fruits and coffee and water available 24x7.
Stayed in March 2024
Reviewed: 24 April 2024
Rungroj
ThailandNone
Good location, friendly staffs
Stayed in April 2024
Reviewed: 23 April 2024
Anna
SwitzerlandThe chair in the room was made of wood and impossible to sit on for too long if one wanted to spend time working with the laptop.
Bed was great and bathroom was completely renovated, really nice.
Stayed in April 2024
Reviewed: 19 April 2024
Anna
SwitzerlandAbsolutely beautiful interior design, amazing location, kind staff!
Stayed in April 2024
Reviewed: 18 April 2024
Hytham
United StatesIt was just great. They provided boutique Swiss soap but it was strongly scented. A more subtle scent of the same great products may be more widely appreciated.
Very friendly and inviting staff. Beautifully designed modern property. Great location. Delicious breakfast. AND every stay comes with a Basel Card for unlimited local transportation!
Stayed in April 2024
Reviewed: 11 April 2024
David
United KingdomNothing!
We expected great design & an element of luxury & that is exactly what we got! The breakfast was fabulous! Every part of the hotel was delightful!
Stayed in April 2024
Reviewed: 9 April 2024
Maddy
United KingdomBeautiful & comfortable hotel with very helpful friendly staff. A great place to stay in Basel to make your time in this stunning city even more magical
Stayed in February 2024
Reviewed: 8 April 2024
Murat
TurkeyFriendly staff, free coffee.
Stayed in April 2024
Reviewed: 3 April 2024
Melissa
United StatesFelt rushed by front desk staff at check in and check out even though we were the only ones at the desk, necessitating repetition of some information, thus not saving anyone time, ultimately.
We loved the restaurant, especially dinner with Erik as our server. Breakfast buffet offering was great too. Hotel location was great. Room very clean and friendly and helpful room cleaners.
Stayed in March 2024
Reviewed: 1 April 2024
Christopher
United KingdomWould be nice to have a kettle in the room Breakfast coffee nicer freshly served rather than from machine
Size of room Shower Comfy bed Awesome breakfast Attentive staff
Stayed in April 2024
Reviewed: 30 March 2024
Patricia
SingaporeNothing
Good location
Stayed in March 2024
Reviewed: 25 March 2024
Jeannot
Luxembourgnone
friendly staff, hotel good location and very clean, good breakfast
Stayed in March 2024
Reviewed: 22 March 2024
Elif
TurkeyMy only negative comment: there was insufficient storage space for suitcases and belongings
The location, restaurant and bar were very nice..
Stayed in December 2023
Reviewed: 21 March 2024
Rosie
IrelandNothing!
The design of the signature room was beautiful , unusual and modern. Lovely shower and facilities. Very clean throughout the hotel. Breakfast was really nice. The staff were so attentive and friendly. The hotel reception provided great recommendations for restaurants. Would definitely recommend
Stayed in March 2024
Reviewed: 10 March 2024
Merve
TurkeyThe cost of accommodation was a bit high for our budget. But there is not much I can add negatively. If it is suitable for your budget, I recommend it. It offers everything a hotel promises but not much more.
It met all our expectations in terms of location and comfort. There are coffee machines and water stations on all floors, we used it on the 2nd day and it was delightful. Restroom and room size are sufficient. Since it is in the middle of the city, it is not extremely quiet but it offers great advantages for transportation. We did not experience the breakfast but the restaurant inside the hotel looked very elegant. When we checked in, they gave us a ticket for free transportation all over the city. This way we were able to use all the transportation. Which was very useful.
Stayed in March 2024
Reviewed: 8 March 2024
Alessandra
BelgiumNear a square less stylish and bit chaotic compared with the rest of the city center.
Style, views, comfort , cleanliness
Stayed in March 2024
Reviewed: 4 March 2024
Sukhvir
Switzerland1st floor room was a little noisy from the street.
Spacious calm and beautiful rooms in the heart of the city. Loved my stay here.
Stayed in February 2024
Reviewed: 17 February 2024
Maxime
LuxembourgJust one suggestion: a small fridge in the room would be good.
Very friendly, welcoming and helpful staff. Our room was spacious with all amenities. Water, tea, coffee on each floor. Good, central location. Great breakfast in a very nice atmosphere.
Stayed in February 2024
Reviewed: 14 February 2024
Jialu
ChinaNo free parking and no fridges in the room
Perfect location near to the tram station and grocery. Free public transportation ticket was provided for free! Every floor with water bar which is sparkling water available! Friendly staff
Stayed in February 2024
Reviewed: 12 February 2024
Patrick
IrelandEase of access from the airport and the train station in Basel with a fantastic public transportation service 30 meters away from the hotel
Stayed in February 2024
Reviewed: 11 February 2024
Josh
United KingdomBathroom/shower configuration not what we are used to but more than manageable
Good size room. Good location and facilities and clean and cool style
Stayed in February 2024
Reviewed: 10 February 2024
Mary
IrelandEntrance from reception a little awkward and entry from street cramped
Friendly staff well positioned for trams
Stayed in December 2023
Reviewed: 8 February 2024
Bernard
LebanonI do wish that there was a kettle in the room, as well as mugs and spoons.
The design of the rooms were very special. The hotel was very comfortable and very clean. The check in and out was easy and painless. Breakfast and service were very enjoyable, and the decor of the bar was beautiful.
Stayed in January 2024
Reviewed: 1 February 2024
Joanna
SwitzerlandStyle
Stayed in February 2024
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