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Reviews of Boutique & Design Hotel Volkshaus Basel 4 stars

12 Rebgasse, Old Town Kleinbasel, 4058 Basel, Switzerland

#4 of 65 hotels in Basel

Guests' Choice

Review score

Based on 342 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.5

  • Facilities

    9.1

  • Staff

    9.4

  • Value for money

    8.5

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 27 April 2024

    9.0
    Very nice stay, a bit more expensive than it should be.
    • Leisure trip
    • Couple
    • Signature Design Room
    • Stayed 2 nights

    Location was ok, a bit busy and the bell ringing from the church across the street every 30 minutes was too much. A hotel with a view to the river could be a better choice for some.

    Excellent quality breakfast and super helpful and informed staff. room was nice, although there only 1 pillow per person, there could be more options on that. There was a nice spot in the corridor with fruits and coffee and water available 24x7.

    Stayed in March 2024

  • Reviewed: 24 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Signature Design Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    Good location, friendly staffs

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Cozy Room
    • Stayed 1 night

    The chair in the room was made of wood and impossible to sit on for too long if one wanted to spend time working with the laptop.

    Bed was great and bathroom was completely renovated, really nice.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Beautiful interior design and a very comfortable room!
    • Leisure trip
    • Family with young children
    • Signature Design Room
    • Stayed 1 night

    Absolutely beautiful interior design, amazing location, kind staff!

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    Stylish boutique hotel with lots of extras.
    • Leisure trip
    • Couple
    • Signature Design Room
    • Stayed 1 night
    • Submitted via mobile

    It was just great. They provided boutique Swiss soap but it was strongly scented. A more subtle scent of the same great products may be more widely appreciated.

    Very friendly and inviting staff. Beautifully designed modern property. Great location. Delicious breakfast. AND every stay comes with a Basel Card for unlimited local transportation!

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Design heaven in Basel!
    • Leisure trip
    • Couple
    • Signature Design Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    We expected great design & an element of luxury & that is exactly what we got! The breakfast was fabulous! Every part of the hotel was delightful!

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful & comfortable hotel with very helpful friendly staff. A great place to stay in Basel to make your time in this stunning city even more magical

    Stayed in February 2024

  • Reviewed: 8 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Signature Design Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff, free coffee.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Great location, great restaurant and very clean room
    • Leisure trip
    • Couple
    • Signature Design Room
    • Stayed 2 nights

    Felt rushed by front desk staff at check in and check out even though we were the only ones at the desk, necessitating repetition of some information, thus not saving anyone time, ultimately.

    We loved the restaurant, especially dinner with Erik as our server. Breakfast buffet offering was great too. Hotel location was great. Room very clean and friendly and helpful room cleaners.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    9.0
    A really deligtful exoerience
    • Leisure trip
    • Couple
    • Signature Design Room
    • Stayed 3 nights
    • Submitted via mobile

    Would be nice to have a kettle in the room Breakfast coffee nicer freshly served rather than from machine

    Size of room Shower Comfy bed Awesome breakfast Attentive staff

    Stayed in April 2024

  • Reviewed: 30 March 2024

    10
    Enjoyable!
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Good location

    Stayed in March 2024

  • Reviewed: 25 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Signature Design Room
    • Stayed 1 night

    none

    friendly staff, hotel good location and very clean, good breakfast

    Stayed in March 2024

  • Reviewed: 22 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Signature Design Room
    • Stayed 3 nights
    • Submitted via mobile

    My only negative comment: there was insufficient storage space for suitcases and belongings

    The location, restaurant and bar were very nice..

    Stayed in December 2023

  • Reviewed: 21 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Signature Design Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing!

    The design of the signature room was beautiful , unusual and modern. Lovely shower and facilities. Very clean throughout the hotel. Breakfast was really nice. The staff were so attentive and friendly. The hotel reception provided great recommendations for restaurants. Would definitely recommend

    Stayed in March 2024

  • Reviewed: 10 March 2024

    9.0
    Overall, the whole stay has been good.
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 2 nights

    The cost of accommodation was a bit high for our budget. But there is not much I can add negatively. If it is suitable for your budget, I recommend it. It offers everything a hotel promises but not much more.

    It met all our expectations in terms of location and comfort. There are coffee machines and water stations on all floors, we used it on the 2nd day and it was delightful. Restroom and room size are sufficient. Since it is in the middle of the city, it is not extremely quiet but it offers great advantages for transportation. We did not experience the breakfast but the restaurant inside the hotel looked very elegant. When we checked in, they gave us a ticket for free transportation all over the city. This way we were able to use all the transportation. Which was very useful.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    10
    Great hotel in beautiful old building, Friendly staff. Clean spacious room, Very comfortable bed!
    • Business trip
    • Solo traveller
    • Cozy Room
    • Stayed 3 nights
    • Submitted via mobile

    Near a square less stylish and bit chaotic compared with the rest of the city center.

    Style, views, comfort , cleanliness

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Loved my stay! Would recommend - a beautiful hotel.
    • Business trip
    • Solo traveller
    • Signature Design Room
    • Stayed 1 night
    • Submitted via mobile

    1st floor room was a little noisy from the street.

    Spacious calm and beautiful rooms in the heart of the city. Loved my stay here.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    10
    Fabulous stay
    • Leisure trip
    • Family with young children
    • Signature Design Room
    • Stayed 1 night
    • Submitted via mobile

    Just one suggestion: a small fridge in the room would be good.

    Very friendly, welcoming and helpful staff. Our room was spacious with all amenities. Water, tea, coffee on each floor. Good, central location. Great breakfast in a very nice atmosphere.

    Stayed in February 2024

  • Reviewed: 14 February 2024

    9.0
    Perfect
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 1 night
    • Submitted via mobile

    No free parking and no fridges in the room

    Perfect location near to the tram station and grocery. Free public transportation ticket was provided for free! Every floor with water bar which is sparkling water available! Friendly staff

    Stayed in February 2024

  • Reviewed: 12 February 2024

    10
    We got what we paid for and that’s the bottom line
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 2 nights
    • Submitted via mobile

    Ease of access from the airport and the train station in Basel with a fantastic public transportation service 30 meters away from the hotel

    Stayed in February 2024

  • Reviewed: 11 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Signature Design Room
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom/shower configuration not what we are used to but more than manageable

    Good size room. Good location and facilities and clean and cool style

    Stayed in February 2024

  • Reviewed: 10 February 2024

    8.0
    Very comfortable and all round pleasant experience
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 3 nights
    • Submitted via mobile

    Entrance from reception a little awkward and entry from street cramped

    Friendly staff well positioned for trams

    Stayed in December 2023

  • Reviewed: 8 February 2024

    10
    Very comfortable boutique hotel stay
    • Leisure trip
    • Couple
    • Signature Design Room
    • Stayed 1 night

    I do wish that there was a kettle in the room, as well as mugs and spoons.

    The design of the rooms were very special. The hotel was very comfortable and very clean. The check in and out was easy and painless. Breakfast and service were very enjoyable, and the decor of the bar was beautiful.

    Stayed in January 2024

  • Reviewed: 1 February 2024

    9.0
    Great
    • Leisure trip
    • Couple
    • Corner Room
    • Stayed 1 night
    • Submitted via mobile

    Style

    Stayed in February 2024

Showing 1 – 25

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