Nothing

Perfect location

Stayed in May 2024

Room we was congested for family of 4. Very less space in room.

The location of the hotel and view from hotel room was tremendous. Watching snow peaks and brienz lake from your room is unforgettable experience.

Stayed in May 2024

Pillows went too flat being feathers. One staff member was rude to us.

The location.

Stayed in May 2024

location, clean, late check-in, lake view

Stayed in May 2024

The hotel and staff were nice, I liked the cheese in the breakfast buffet 😋 😀

Stayed in May 2024

The personnel were running here and there during the breakfast, gave a bit chaotic feeling of the place. Some queues in the check-out and checkin.

Hotel was okay, location was good since the train station and harbour are very near.

Stayed in May 2024

Some more options in breakfast would have been better.

We stayed for 4 nights and every morning the beautiful view with changing weather was the best part, dreamland!! We checked in late night in rain and seeing the hotel from train itself was comforting. Location is just perfect with access to Brienz train, bus, and great surroundings for strolling around.

Stayed in May 2024

Really nice, pleasant hotel, Excellent location right across the railway station, nicely connected trains to Interlaken ost, Meringen & Luzern(Lucerne)..

Stayed in April 2024

it was amazing location next to everythign and the staff were freindly

Stayed in April 2024

First night it was hard follow sleep , lot of noise from outside and downstairs I couldn’t sleep all night long.

Location was great and the staff very polite and nice , My room and bad is very comfortable very clean , I love it! And I love breakfast was good .If I get a chance, I will come back again, and I will introduce to my friends.

Stayed in March 2024

Maybe The staff maybe need to be more attentive and make the guest feel more welcoming.

The location is great just right in front of the train station once you reach Brienz. Overall ok

Stayed in October 2023

Unfortunately I lost my phone during my travels so I was relying completely on wifi to remain connected to my family and entertainment (eg Netflix and YouTube). The room I was assigned had NO WIFI. The only place I was able to connect my MacBook was at the reception desk. There was a very weak connection in the breakfast room and on the terrace.

Brilliant location across from train and ferry. Great breakfast and I totally enjoyed a beer on the terrace. I was very comfortable here.

Stayed in October 2023

Very noisy

The location

Stayed in September 2023

Elevator fits for 2 people only but it's ok

Lake view , clean

Stayed in September 2023

No AC or fan

Location

Stayed in September 2023

The staff is friendly. The scenery outside the hotel is very good, the cruise ship and the train station are just below, and the transportation is very convenient. It's quiet at night too.

Stayed in August 2023

Staff not polite at all. The resturant and hotel apparently seperate, hotel geust not allowed to use restuarant sitting area outside ,no clear rules on use of areas it was a heatwave hotel geust no place to sit outside if there are restuarant geusts. No fan or AC no proper airflow in room.

Location is great ,breakfast good

Stayed in August 2023

The shower was a bit small when we closed the shower curtains. But it was very clean and tidy.

The location is the best, accessible via train or cruise. Staffs are super nice. The breakfast was also very good.

Stayed in August 2023

No Hot water kettle in hotel as well as fans in room. We had to go down every time to get hot water. With rates being charged, they can easily keep a an electric kettle and pedestal fan (for summers)

Excellence location, right in front of Ferry and train station with clear view of Lake Brienz. Breakfast was good as well. Staff was cooperative. Rooms were spacious with hot shower facility.

Stayed in August 2023

Perfect location. Right in front of train station, and overlooks Lake Brienz itself. There's a kiosk with basic necessities plus 'coop' supermarket, an ATM and a few restaurants close by. Additionally, The location is right beside the popular steam train (Brienz Rothorn Bahn) that brings you up the mountain sightseeing.

Stayed in August 2023

A bit noisy given the location but we don't mind.

Location and the room. We're family of 5 and was given the top front room facing the Lake. It was spacious, and you have the whole balcony. There's a mini kitchenette, fridge, and dining table. But we didn't cook as there were no pans/pots or utensils. We use the big fridge, which is very handy to put some food. The breakfast was OK. No hot food, though, except for the cooked/boiled eggs.

Stayed in August 2023

Everythingg was perfect except that there didn't appear to be any fan or A/C in the room. Had to sleep with the window open. Not a big deal, but there was a lot of noise from outside because our room was right in front of the main street and train station.

Room was spacious for me and my family. Breakfast was great as well. Staff were friendly and very patient.

Stayed in July 2023

Had to wait nearly an hour for food in restaurants

Good location next to mountain railway and lake

Stayed in July 2023

My room faced the stream trains which was interesting but meant I couldn’t leave the window open at times.

Very close to the ferry terminal, trains and buses. Lovely views of the lake. Comfortable beds with nice towels.

Stayed in June 2023