Hauptstrasse 69, 9422 Staad, Switzerland
#3 of 4 hotels in Staad
Guests' ChoiceBased on 21 hotel reviews
7.9Cleanliness
8.2
Comfort
8.0
Location
8.9
Facilities
7.6
Staff
8.8
Value for money
7.3
Free WiFi
7.7
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Showing 1 – 21
Reviewed: 19 June 2023
Regula
SwitzerlandThe hotel is located very close to a busy road. The lady at the reception really was not friendly. We found the price for the family room quite high for what you get.
The view to the lake, an early morning swim in the lake, the terrace and the friendliness (also to our kids) of part of the personnel. The hotel is located next to a bar where a dj was playing music until 10:30 pm (nice music!)
Stayed in June 2023
Reviewed: 17 July 2022
Nick
Australiathe view was spectacular!
Stayed in July 2022
Reviewed: 13 June 2022
Diane
United KingdomCouldn’t work tv, no tea and coffee facilities, o double bed. and had to make bed ourselves
Size, balcony
Stayed in June 2022
Reviewed: 18 October 2021
Martin
Austria-
Stayed for one night, as I had to catch a flight the next morning at 6am at Altenrhein Airport. Didn't really check the hotel before booking (only chose as it is in walking distance to the small airport). I was pleasantly surprised with the room size, cleanliness and atmosphere.
Stayed in October 2021
Reviewed: 19 September 2023
Tracy
United KingdomThe first night our Aircon did not work there were not staff to rectify. I had been sent a message in the afternoon informing me no one would be available if we had a late arrival. When I discussed our Aircon the next morning I was Informed they were only a 3* hotel. Very rude and not professional customer service. I was expecting Aircon as this had been part of the facilities. If I had known I would not have booked this hotel. I was advised that a portable Aircon unit would be provided for our second night. Very old hotel and in need of refurbishment. The restaurant appears to have all the money spend on refurbishments. The is no lift , if you have heavy luggage you will struggle to get up lots of stairs.
The location was on the shores of the lake. The bed was comfortable. Parking across the road.
Stayed in September 2023
Reviewed: 7 September 2023
Charles
United KingdomOutdated and eccentric decor. Musty smell in corridor.
View of lake. Big room. Childrens outdoor play area. No reception but staff in restaurant.
Stayed in July 2023
Reviewed: 21 July 2023
Lindy
United StatesThe hotel advertises that it is air conditioned. They only have standing portable room air conditioners. We arrived on a day where we had ridden our bicycles 30 miles in 90+ degrees and were looking forward to a cooled room. Our room was the family suite on the upper most floor “the attic”, the room was hotter than the outside temp. The hotel staff had not prepared the room for our arrival and had only one fan and a small air conditioner in the huge four bedroom apt, none of them were turned on. My two young granddaughters were so hot that we could not stay in the room and went to a pool next door. The hotel staff did finally bring two extra standing air conditioners, but they did not cool the rooms by much. A storm blew in around one am and we opened windows to cool the rooms and finally slept. The next morning at checkout I asked if they could compensate us in someway because the only reason I booked with them is because they state they have air conditioned rooms. I was told they could not because I booked through booking.com. I am letting everyone know that “air conditioning” doesn’t always mean central air.
The view was amazing
Stayed in July 2023
Reviewed: 21 August 2022
Saleh
Saudi Arabiathey close the main door at night
in property it self was good and clean
Stayed in August 2022
Reviewed: 31 October 2021
Kim
SwitzerlandLocation right at the lake. Great breakfast. Very friendly staff. Comfy beds and a big room.
Stayed in August 2021
Reviewed: 26 September 2021
Diana
SwitzerlandTwo things we didn’t like were the fist night we had trouble getting to sleep before 1AM because of the loud music and conversation from the bar next door. The next night was better. The other thing was the toilet under the restaurant was a bit smelly though the one in our room was fine
Breakfast was great. It had everything for a nice Buffet breakfast. Dinner was very good too. And the staff were super friendly and helpful The location was close to an entrance to the bike trail which we thoroughly enjoyed biking on. Also the hotel sits right on the shore of the lake with lovely views
Stayed in September 2021
Reviewed: 8 November 2023
Helen
United StatesThere are no comments available for this review
Stayed in October 2023
Reviewed: 11 March 2023
Mark
SwitzerlandThere are no comments available for this review
Stayed in December 2022
Reviewed: 18 October 2022
Benjamin
FranceThere are no comments available for this review
Stayed in October 2022
Reviewed: 19 September 2022
Kamil
AzerbaijanThere are no comments available for this review
Stayed in September 2022
Reviewed: 24 July 2021
Demch5
SwitzerlandThere are no comments available for this review
Stayed in July 2021
Reviewed: 15 September 2023
Remigijus
LithuaniaThere are no comments available for this review
Stayed in September 2023
Reviewed: 5 September 2023
Rychtalik
Czech RepublicThere are no comments available for this review
Stayed in September 2023
Reviewed: 10 April 2023
Charles
SwitzerlandThere are no comments available for this review
Stayed in April 2023
Reviewed: 3 September 2022
Stephan
AustraliaThere are no comments available for this review
Stayed in August 2022
Reviewed: 7 November 2021
Alex
GermanyThere are no comments available for this review
Stayed in October 2021
Showing 1 – 21
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