Nothing

Location, courteous staff (especially breakfast staff)

Stayed in April 2024

Excelent location, confoftable rooms, very nuce staff

Stayed in April 2024

Poor noise protection. Cleaners make a lot of noise early in the morning.

Private balcony with a wonderful view to garden, free minibar, disposable slippers, umbrella for use, power outlets everywhere and good location.

Stayed in March 2024

-

Location, facilities

Stayed in March 2024

The “comfort double” room was a bit small.

Breakfast was excellent - high quality food and drink. Coffee and tea were very good. Personnel were very friendly and courteous. Bed was very comfortable.

Stayed in February 2024

The staff makes this hotel extra special. They are so warm and welcoming!!

Stayed in December 2023

None there to help me with the luggage

The staff are so friendly and helpful

Stayed in January 2024

We thought the breakfast which was an extra cost was expensive

Lovely staff, comfortable hotel room, great location.

Stayed in December 2023

Absolutely nothing!

Everything! The perfect place to sty for a short break!

Stayed in November 2023

There is a noise in the room it was little disturbing but it is okay

Very clean hotel, very good location and hotel provide us free transportation in the city

Stayed in December 2023

The property is very clean and in a convenient location next to the tram station. We haven’t used public transport as we walked to the city centre. Friendly staff and lots of amenities. Great value for money.

Stayed in December 2023

The same breakfast every single day for 6 days in a row, no exceptions The positioning of the water tap in the bathroom (I hit myself a few times while taking shower) Weird lighting system in the room — it was always pretty dark The window roller (outside) have been lowered 80% by the staff at some point during my stay and I couldn’t bring them up despite looking for the hidden button for quite some time :) No dinner, except for some sort of Catering from a local pizzeria offering a relatively low choice (yet tasty) dishes. But despite the aforementioned, I am pleased with my stay at this hotel and will definitely consider staying there again

Cleanliness Staff responsiveness Tasty and high quality breakfast buffet Geographic location Room size A lot of hangers Quality soap and shampoo

Stayed in December 2023

-

Very comfortable room. The minibar items were all free. Also, we had free transport in Basel during our staying, including arrival day from the airport until midnight in the check-out day. You can serve coffee and tea anytime you want, even if you don't have breakfast included.

Stayed in December 2023

Very good location, clean and quiet

Stayed in December 2023

The only thing was the room was very stuffy and warm and there was no aircon. There was a fan but it didn't have the same effect. Even in December, we woke up sweating. Not a deal breaker though.

The staff were very friendly. The location was excellent. The room was well equipped, there is a mini bar with coke and water and beer that is restocked every day for free. The breakfast was nice too. The room gave a complimentary umbrella too which was handy.

Stayed in December 2023

Great location. Clean and comfortable. The staff are amazing, very friendly and professional.

Stayed in December 2023

The layout of the bathroom. The bathroom shower in room 612, was very uncomfortable to take a shower. Then celling are too low to stand. I do not recommend the rooms on the six floor.

The breakfast was very good, the room was nice and big.

Stayed in December 2023

10/10. location, staff, facilities. highly recommnented.

Stayed in December 2023

N/A

Great hotel with very helpful staff. The location was also pretty good as it was only a 15 minute walk to the old town. Also great to have access to a free mini bar and coffees.

Stayed in December 2023

Nothing comes to mind, we were very happy with our visit.

It's a lovely hotel, on a human scale and the location is perfect for us. The staff are friendly and helpful. The breakfast is exceptional and in a very nice setting. We're happy to be able to get a range of good quality hot drinks at any time from the reception area, much better than a kettle in the room. We've stayed at this hotel many times, already four times this year, and we'll keep returning.

Stayed in November 2023

There is a bit of noise on the rooms that face the main road, but I am a bit sensitive and probably for other persons this is irrelevant. Next time I will request an interior room

The location is perfect for me, the staff is very nice and the rooms are confortable and well equipped with the basics you need for a short business trip (in my case).

Stayed in November 2023

That was really very comfort.

Stayed in November 2023

The breakfast and the outdoor area were excellent!

Stayed in October 2023

No A/C

Wonderful staff and facilities.

Stayed in October 2023