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Reviews of Hotel ZwiBack 3 stars

Am Wasser 3 (Zwicky Süd), 8600 Dübendorf, Switzerland

#2 of 3 hotels in Dübendorf

Guests' Choice

Review score

Based on 75 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    7.7

  • Facilities

    8.5

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 3 May 2024

    9.0
    The hotel met all our needs.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    Nothing

    Room was spacious with plenty of storage. Breakfast was available at a reasonable cost. Room was exceptionally clean. It was 10 minutes walk to our friend’s apartment. Staff were extremely helpful.

    Stayed in April 2024

  • Reviewed: 19 October 2023

    8.0
    Very good
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Room was clean and spacious; the hotel is a bit tricky to find.

    Stayed in October 2023

  • Reviewed: 15 October 2023

    9.0
    Very Nice hotel with easy access to city and train station
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    closes early also closed after breakfast on Sat & Sun

    easy access to town via tram and train. decent breakfast and affordable price. room was cleaned and tidied every day

    Stayed in October 2023

  • Reviewed: 11 October 2023

    9.0
    EXCELLENT LOCATION AND NICE ENVIROMENT.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    VERY EASY TO GET TO FROM THE AIRPORT AND TRAM NUMBER 12. EASY TO ET INTO AND OUT OF ZURICH TOWN CENTRE. FOOD AT THE HOTEL IS REALLY GOOD.

    Stayed in October 2023

  • Reviewed: 29 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Water temperature was not stable when showering. Lots of dust on wall, I even can see the shape of someone's hands on the wall because of dust.

    Most of the things are very good. Pillows are great

    Stayed in August 2023

  • Reviewed: 3 August 2023

    8.0
    We would come again.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights

    The breakfast had no eggs or sausages. The hotel restaurant could be a little bit better.

    The staff was very friendly. The room was pretty big. The location is great (next to the tramway). Close to the airport (20min), close to the oldtown (30 min). It met our expectations.

    Stayed in July 2023

  • Reviewed: 14 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    very kind staff, very nice rooms

    Stayed in June 2023

  • Reviewed: 13 June 2023

    9.0
    great location.close to the concert location. close to the train station and was very easy to go to Zurich.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    it was a very cosy room, comfortable and clean!

    Stayed in June 2023

  • Reviewed: 15 May 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    the overall look of it

    size of rooms

    Stayed in May 2023

  • Reviewed: 16 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    the bathroom wasn’t so clean and there was some hair laying on the floor from the previous guests

    the spacious room and the comfortable bed

    Stayed in February 2023

  • Reviewed: 28 March 2023

    8.0
    was fine
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights

    Traffic to hear in the morning from ~6 o'clock onwards

    Room has been in separate building beside.

    Stayed in March 2023

  • Reviewed: 21 February 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing :)

    Perfect Room. Staff was adorable

    Stayed in February 2023

  • Reviewed: 9 January 2023

    8.0
    it’s a great place!
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    the reception is only open for a few hours on Saturday and Sunday and therefore in an emergency you can contact them using the emergency phone which may result in a slight delay. we booked two rooms and the path between them is outdoor balcony

    I love the fact that it is just 15 mins away from the airport! it was a large room and very spacious; staff responded very quickly to our concerns

    Stayed in January 2023

  • Reviewed: 16 October 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Clean and nice design

    Stayed in October 2022

  • Reviewed: 15 October 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Very poor variety and lack of food on the breakfast buffet Poor service on the restaurant

    Stayed in October 2022

  • Reviewed: 21 August 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The location The breakfast was not very substantial The hotel has only 9 parking spaces

    Clean room

    Stayed in August 2022

  • Reviewed: 28 July 2022

    7.0
    A very unique property in a cool, urban setting. We enjoyed the fine breakfast and friendly staff
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night

    Only thing missing is cooler rooms.... maybe include a fan?

    Breakfast was excellent. Staff was very friendly and served us well.

    Stayed in July 2022

  • Reviewed: 31 October 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    A very practical room with minimal facilities. Friendly staff and easy access to public transport if you would like to have a short stay close to eawag institute and still would like to visit the city or go to the airport faster.

    Stayed in October 2021

  • Reviewed: 7 October 2021

    8.0
    Very good
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Breakfast was disappointing, they did not have any choice of savoury food, only cheese that you can put on bread. No fresh tomatoes or some greens, just cheese. Eggs came at an extra cost, which is not great...they surely can afford to give one scrambled egg for each costumer without paying 5 euros.... The room had no thermostat so you couldn't regulate the temperature...I found the room on the cold side personally

    The room was well equipped with everything, the bed was comfortable enough. The location is not central but only 15 away from Zurich city centre. Fast wifi and (paid) parking availability as well

    Stayed in October 2021

  • Reviewed: 19 July 2021

    8.0
    Very good
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    Feel noisy when you open the window. You need to close all windows, but will feel stuffy.

    The location and breakfast are good. The service is also excellent. Self-check-in is convenient.

    Stayed in July 2021

  • Reviewed: 13 July 2021

    8.0
    Funny hotel structure
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Wi-Fi must be definitely improved! I had an interview on Zoom and it was nearly impossible to talk, even without the video. The streaming on streaming platforms was possible, even if really slow. The rooms are 100m from the reception, it was raining and I did not have an umbrella. Anyway, the staff was very kind and I could borrow one from the hotel.

    The room interior is very beautiful. The staff was really nice. The room was very clean. The room contains two bottles of water for free, an hairdryer, a safe and a large closet. Moreover, there is a boiler and some coffee. I liked the desk and the chair that allowed me to work.

    Stayed in July 2021

  • Reviewed: 3 May 2024

    10
    Amazing hotel and people
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    There was nothing I didn't like.

    Rooms were exceptionally clean, quiet and spacious. Bed and pillows were extremely comfortable. The hotel is well located just 20 minutes from the airport on the number 12 tram, and less than 100m from the tram station. Every single member of staff I met were wonderful - very pleasant and helpful. The bistro was cosy and had a really nice vibe. The hotel also supports the placement of people with additional needs in order to prepare them for work, which I think is amazing and the main reason I chose to book here.

    Stayed in May 2024

  • Reviewed: 6 January 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    My stay at Zwiback was wonderful! I was there for two nights by myself and the place felt like I was at home. It’s a quick 20 minute tram ride from the airport which made it so much easier. The staff were also wonderful and had great hospitality. They were very accommodating and I would recommend people to stay here!

    Stayed in January 2024

  • Reviewed: 29 June 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    It is not really an hotel, it is more a service apartment building. The access to the apartment is difficult, as the pathway to the lift is full of small stone. If you have heavy luggage, it is very difficult to bring them to the lift. Very hot in the summer, and very noisy if you open the window. For small kids (2-3 years), I found it a bit dangerous, as protection fence has some gaps between floor and fence body.

    The apartment was new, and clean. One of the cheapest and good looking room near Zurich

    Stayed in June 2023

Showing 1 – 25

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