San Antonio 65, Santiago City Centre, 8320263 Santiago, Chile
#122 of 209 hotels in Santiago
Guests' ChoiceBased on 348 hotel reviews
8.1Cleanliness
8.5
Comfort
8.4
Location
8.5
Facilities
8.1
Staff
8.8
Value for money
8.1
Free WiFi
8.3
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End of dialog contentReviewed: 28 May 2024
Brian
AustraliaConvenient value for money option in downtown Santiago
Stayed in March 2024
Reviewed: 19 May 2024
Michael
Colombiawhen we entered our room we felt as though we were walking into a room from the 1980's. But they did tell us that they were renovation the rooms, floor by floor Unfortuanetly, we didn't get one of the renovated rooms.
The hotel location is great. The hotel staff were very nice, the breakfast was great, the restaurant good was great!
Stayed in April 2024
Reviewed: 17 May 2024
Radu
RomaniaActually a good 3 stars Hotel: 1:Very old looking furniture 2:Only 1 very small elevator , wich is very poor for a big hotel. You dont even are allowed to use stairs ?!?! The other one was out of use! 3:A 4 star hotel should have a laundry service IN the Hotel, not few blocks away 4; At least 1 water should be in the room
Stayed in May 2024
Reviewed: 29 April 2024
Kyle
United StatesNothing
The property was very close to many local attractions. Easy walking distance to enjoy the city.
Stayed in April 2024
Reviewed: 19 April 2024
Amanda
AustraliaI didn't feel the room was very clean when I first arrived, which probably didn't start off on the best foot. I think as a solo female traveller I might have felt more comfortable in a different part of the city.
Staff were very welcoming and helpful.
Stayed in April 2024
Reviewed: 13 April 2024
Adi
Romaniaa little bit outdated furniture
food in the restaurant Make Make was great.
Stayed in March 2024
Reviewed: 10 April 2024
Glenda
CanadaThe location was not the best.
The room was nice, and breakfast was good and staff was friendly.
Stayed in January 2024
Reviewed: 5 April 2024
Phil
United KingdomAir conditionong was inept/poor.
Average
Stayed in March 2024
Reviewed: 3 April 2024
Louise
United KingdomDated rooms. The hotel needs a little facelift.
Pool area is lovely.
Stayed in March 2024
Reviewed: 30 March 2024
Kathy
United StatesThe staff was helpful when needed, but not exceedingly friendly or outgoing. The gentleman downstairs (bell man) was very friendly and helpful. Hotel feels a little outdated.
Very good, central location, walkable to several points of interest. Decent pool with a little space around to sit, and hang out in the evening.
Stayed in March 2024
Reviewed: 25 March 2024
Simon
United KingdomSomeone advised us not to go to a particular area of the city as there were ongoing protests and the police may use tear gas. Fortunately we were not going that way. I asked what they were protesting about and he said that people were always protesting about something in the city. Sometimes you can get five different protests going on.
A good breakfast with plenty of choice. The restaurant food was excellent. It was nice to receive a welcome drink and we took the opportunity to try a Pisco Sour cocktail which is fab. All round a really good hotel experience. We were warned to be careful of our belongings, jewellery, phone etc. out on the street but didn't see any incidents or have any problems in the five days we were there.
Stayed in March 2024
Reviewed: 20 March 2024
Natasha
United KingdomAll good
Very comfortable hotel in a central location. The room was nice and very clean. The pool and bar are really lovely. Perfect for an afternoon pisco sour! The staff were also very friendly and helpful.
Stayed in March 2024
Reviewed: 16 March 2024
Jennifer
AustraliaWe had a very noisy air conditioner and couldn't turn it off. Only two small lifts so needed to wait a while, one couple on a tour had waited for 7 minutes. Had to use the lift as there was no stair access between level 6 and ground. We were on level 10.
A lovely welcome from the reception staff. We had arrived late due to our flight being diverted. I messaged the hotel who were great. The restaurant was extremely busy and popular. As we arrived late we ate there and were given a complimentary drink each. Food was good. Pool looked great but we didn't have time to use it.
Stayed in March 2024
Reviewed: 13 March 2024
Evy
NorwayNothing.
Great location. Very good restaurant. A small pool.
Stayed in March 2024
Reviewed: 13 March 2024
Tansel
NetherlandsRoom not very clean, dirty old carpets, outdated. Needs major renovation. No wifi st building reception area which makes it difficult to call an uber for example!
close to commercial center, museums, money exchange offices. (but Far from restaurants, nice hang out areas in Lastarria) Roof area, pool is ok to hang out
Stayed in March 2024
Reviewed: 12 March 2024
Billharper
United KingdomAir conditionening failed on our first night and we changed rooms easily enough but on another floor.with
Breakfast was agreable,similar to other hotels in the region. We liked the emphasis on the cultural artefacts of previous generations , pottery and sculpture and especially the murals .
Stayed in March 2024
Reviewed: 7 March 2024
Joseph
United StatesPoor air conditioning. The room felt hot and stuffy when I first arrived. The thermostat on the wall was a decor. It had absolutely no function. I had to complain to the the front desk. They made the air conditioning cooler to be barely tolerable. Obviously they had a way of controlling the temperature. I later noticed that many shops were muggy with little cooling. Maybe that's just how air conditioning meant in Chile.
Generally OK. Breakfast offered sufficient food. Liked the fresh fruits.
Stayed in February 2024
Reviewed: 7 March 2024
Tania
CanadaBEWARE!!! Abundance of thieves…beautiful but rough area…I was robbed in the middle of the day, in a busy street few steps away from the hotel. Also …a strange smell in the room….big windows but they don’t open…no fresh air!
The hotel is good….everything was ok, until I went out…(see my comments below).
Stayed in March 2024
Reviewed: 28 February 2024
Soo
South KoreaMost staff were good. But there were not so friendly people.
Good location.
Stayed in January 2024
Reviewed: 28 February 2024
Tereza
Czech RepublicThe storage room for suitcases is not safe enough (as all city in general..) Airpods stolen from bag of my friend...
Very Nice hotel with roof top pool. Breakfast was good. Beds are very comfy, internet was working.
Stayed in January 2024
Reviewed: 24 February 2024
Dragos
CanadaThe location of the hotel is great - very close to many attractions. The corridors and the rooms look very tired (filthy carpets, broken bathroom doors, dirty closets). It's not the staff's fault - it just looks like the hotel needs a renovation pretty badly, which would make it a much nicer place to stay. All in all, we had a good time. The breakfast and the lobby areas are pretty nice, and the breakfast selection was very good. The pool is small, the water could be cleaner and the fact that is in the scorching sun most of the day made it unusable. For the price, and for 1 night, I would definitely recommend this hotel.
Stayed in January 2024
Reviewed: 24 February 2024
Shadi94
LuxembourgBeautiful building, good restaurant (dinner) and breakfast, excellent position
Stayed in February 2024
Reviewed: 16 February 2024
Sheryl
United StatesNo vegetarian meals and no English menu ! Otherwise everything' was great, but English menus and vegetarian offers would have been much more pleasing and convenient..
The hotel room and it's location.
Stayed in January 2024
Reviewed: 12 February 2024
Kamil
PolandOutdoor swimming pool. Big rooms and very good breakfast.
Stayed in January 2024
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