258 Capitán Ignacio Carrera Pinto, 6213002 Punta Arenas, Chile
#7 of 34 hotels in Punta Arenas
Guests' ChoiceBased on 235 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
8.7
Facilities
9.2
Staff
9.2
Value for money
9.0
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 April 2024
Kapil
United KingdomWas a short walk (15min) into the town centre however the location was nice and quiet which was appreciated.
Really helpful staff and smooth check in process. The room was large, warm and clean. Big comfy bed and great shower. Nice common spaces with a clean kitchen. Simple but pleasant breakfast included with toast/cereal and tea/coffee. Safe in bedroom appreciated. Upscale atmosphere for a hostel with good attention to detail high standards throughout.
Stayed in April 2024
Reviewed: 19 April 2024
Tommaso
ItalySpatious rooms, very clean and good looking
Stayed in April 2024
Reviewed: 18 April 2024
Livia
SwitzerlandWe only spend one night at Hostal Puerta Roja but were very happy with our stay. The room is very modern, the bed super comfy and the shower is a bliss. The hosts Antonio & his wife are super friendly and even helped us print our ferry tickets - much appreciated! We were also able to leave our luggage at the house after check out and use the common areas before continuing our travel, which was great. Thanks for everything!
Stayed in April 2024
Reviewed: 17 April 2024
Haley
United StatesVery welcoming and homey feel. Lived all the natural light and garden! Rooms were clean and comfortable and owners were friendly and helpful!
Stayed in April 2024
Reviewed: 11 April 2024
Diana
United StatesLovely helpful staff
Stayed in April 2024
Reviewed: 8 April 2024
Mary
United StatesLocated in an off-the-path residential area the Uber driver had trouble finding. No contact check-in meant no opportunity to inquire about restaurants, breakfast and distance to bus terminal for early morning departure. Felt semi-abandoned but facility was nice.
Classy room facing inner courtyard, quiet neighborhood.
Stayed in March 2024
Reviewed: 6 April 2024
Diana
United StatesCan hear other guests
Beautiful room, kind staff
Stayed in April 2024
Reviewed: 25 March 2024
Tamara
United StatesIt is a remodeled older house, very nicely done, easy walk to the Center. Owner responsive to questions, very clean. Recommend
Stayed in March 2024
Reviewed: 24 March 2024
Noel
United KingdomNothing
Very friendly, clean and lovely
Stayed in March 2024
Reviewed: 20 March 2024
Cody
United StatesNo problems
Very easy self check-in and self check-out with detailed instructions.
Stayed in March 2024
Reviewed: 14 March 2024
Georgia
AustraliaOur room window to outside wouldn't open which would have enabled us to get some fresh air.
Comfortable accomodations a short walk from town. Quiet neighborhood with some shops nearby.
Stayed in March 2024
Reviewed: 13 March 2024
Leon
HungaryThe accomodation is really lovely. The communication with the host was excellent and the checkin and checkout was very flexible, we could even make ourselves some breakfast in the night for our early departure.
Stayed in March 2024
Reviewed: 12 March 2024
Andrea
ChileI am now being pedantic but the great rolls for breakfast could have been warm!
Friendly staff Great shower! Brilliant bed Helpfull owner Great location
Stayed in March 2024
Reviewed: 12 March 2024
J3roger2
United StatesThe room was a little on the smaller side for our liking.
We liked the ease of getting to our room along with the value that we paid being close to downtown.
Stayed in March 2024
Reviewed: 10 March 2024
Sommer
United StatesClean and comfortable. Very nice staff.
Stayed in February 2024
Reviewed: 9 March 2024
Mihaela
CroatiaA nice and clean hostel in a nice location. The beds were comfortable. Everything we wanted to see in the city was within 15 minutes walking distance. It was a pleasant stay.
Stayed in March 2024
Reviewed: 3 March 2024
Ping
United StatesThe bath room is a little bit small
The place is very clean and well kept, nice common area, the staff are very helpful
Stayed in February 2024
Reviewed: 3 March 2024
Melody
United StatesWould love it if some eggs or soy protein for vegetarians was offered for breakfast! Not so much a dislike, but the location isn't that close to the town center (not that Punta Arenas is very big anyway). But it did mean we had to take an Uber to get to the bus terminal since it wasn't walkable with bags.
Very cute little hotel/hostel! I think all the bedrooms had private bathrooms, which was very nice. The common area was sunlit and very cozy to hang out in. There was always tea and hot cocoa available that you could make yourself. Breakfast in the morning was simple but enough. Beds and pillows were good and comfortable. Had a solid night's rest here. Good water pressure in the showers.
Stayed in February 2024
Reviewed: 1 March 2024
Karina
AustriaIt’s not right in the city center but within walking distance.
The place is very nice, cozy, quiet and it has everything you need. Very clean, nice design and overall very well equipped. As well, it was an absolute pleasure to meet you the owner, very warm and welcoming. Totally recommend this place! Thumbs up!
Stayed in March 2024
Reviewed: 27 February 2024
Peter
United StatesWhen we checked in, the bathroom has not been cleaned. The used towel and other things from the previous guest were still in the bathroom.
Stayed in February 2024
Reviewed: 25 February 2024
Miriam
NetherlandsNoisy neighbors, one water only for 2 people.
Great overnight stay in Punta Arenas, clean and well located
Stayed in February 2024
Reviewed: 21 February 2024
Rebecca
United StatesA little bit of a walk from town center, but for us this was worth it for the value.
Clean and very nice property. Our room was cozy and pretty. We enjoyed breakfast in the morning and the easy access via code that was sent over before our arrival.
Stayed in February 2024
Reviewed: 9 February 2024
Daniel
United StatesI would not recommend Room 1 since it is right on the street. But really was not that much of a problem. Other than that everything was good.
Hostel Boutique Pareta Roma was excactly as advertised. The staff was helpful. The room was clean and had everything that we needed. The bathrooms were small but the water was hot with goo water pressure.
Stayed in February 2024
Reviewed: 8 February 2024
Amy
United StatesPaper thin walls and our room had a window that opened to a common area so we heard everything and everyone could hear everything we did/said. It wasn't horrible, but we weren't expecting it when we booked.
Easily walkable to the center of town. Comfy bed, cute place. Great bathroom/shower.
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content