Tunel Airport, PB 5602 Douala, Cameroon
#18 of 117 hotels in Douala
Guests' ChoiceBased on 115 hotel reviews
7.8Cleanliness
8.5
Comfort
8.5
Location
8.5
Facilities
8.0
Staff
8.3
Value for money
7.8
Free WiFi
8.8
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End of dialog contentReviewed: 22 March 2024
Bassime
United KingdomNone
The environment
Stayed in March 2024
Reviewed: 6 November 2023
Hildegarde
CameroonCigarette smells in the corridors
Color, decoration, atmosphere, restaurant, calm inside the room
Stayed in November 2023
Reviewed: 30 October 2023
Joseph
United KingdomThe city tax was a surprise
Stayed in October 2023
Reviewed: 30 September 2023
Jephte
PortugalThe designs and arts work
Stayed in September 2023
Reviewed: 1 September 2023
Nformi
CameroonSpaceous exterior and parking
Stayed in August 2023
Reviewed: 13 August 2023
Sreerag
United Arab EmiratesWifi was very poor
Staff and cleaniness was okay
Stayed in August 2023
Reviewed: 6 August 2023
Jc
SwitzerlandInefficiency and ineffectiveness of the service. Too slow staff doesn't understand customer's need for exam time constraints. Breakfast poor too artificial and stafmention bread types that are not correct.
The cleaness of the facility in general and the room in particular is remarkable.
Stayed in August 2023
Reviewed: 21 July 2023
Ongola
CameroonBreakfast is not included in the price of the room.
Great location, staff helpful and very well mannered. The room was very clean and comfoirtable. They accomodate late arrivals on request which is amazing when your plane lands late.
Stayed in July 2023
Reviewed: 6 July 2023
Yoti
United KingdomClose proximity to airport. Used night before travel. Staff were responsive. Very helpful.
Stayed in July 2023
Reviewed: 28 April 2023
Jerome
NigeriaThe internet connectivity was a bit of an issue sometimes.
the room was neat and clean
Stayed in April 2023
Reviewed: 8 March 2023
Bolofsking
Nigeriafood order took long
the room were comfy
Stayed in December 2022
Reviewed: 18 January 2023
Xaviera
United Statesconstant room key désactivation
Clean and great staff
Stayed in December 2022
Reviewed: 18 January 2023
Xaviera
United Statesconstant room key désactivation
was clean and staff was courteous
Stayed in December 2022
Reviewed: 7 December 2022
Xaviera
United StatesThe key kept being deactivated.
Overall, it was great.
Stayed in December 2022
Reviewed: 19 July 2022
Mimo
United StatesNothing. Everything was really well put together
Delicious and great location
Stayed in July 2022
Reviewed: 29 June 2022
Kelvin
CameroonThe lift is an issue and the staff need more training on customer relations in the hospitality industry
THE POOL VIEW IS AMAZING. Great scenery from the terrace of the restaurant downstairs.
Stayed in May 2022
Reviewed: 19 April 2022
Patricia
United Statesvery convenient to airport
Stayed in April 2022
Reviewed: 27 March 2022
Jamel-cédric
FranceUnfortunately, some rooms were just finished. Many defaults (no hot water, air conditioner issues, dirtiness, electricity issues, etc.). But Olivier, the COO has taken care of all of it.
Very good place to be. Less than 2 minutes from the airport to enjoy your stay till the last minute. The property is clean, many green areas to play with your kids. Two little swimming pool, so you can appreciate the very hot climate of Douala softly. The rooms were very nice and the beds very soft.
Stayed in February 2022
Reviewed: 24 February 2022
Jean-jacques
Côte d'IvoireThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 4 January 2022
Galbert
Democratic Republic of CongoFoul smelling at certain times in some common areas
Cleanliness
Stayed in January 2022
Reviewed: 3 November 2021
Apulon
NetherlandsNothing really.
Perfectly ok business hotel, close to airport.
Stayed in October 2021
Reviewed: 30 October 2021
Adeline
SwitzerlandInternet not working in the room
The room was nicely decorated. Bed comfortable. Clean towels, warm water working.
Stayed in October 2021
Reviewed: 27 October 2021
Simon
United KingdomNo door/curtain around the shower so quite a bit of water spilled onto the floor.
The driver spent much time getting me a covid test to be able to leave the country promptly. Above and beyond the call of duty.
Stayed in October 2021
Reviewed: 22 April 2024
Habineza
RwandaNo booking communication Poor communication from the front desk The room was smelling smoking cigarette while I had booked a no-smoking room
The hotel has never received my booking and I was charged a walk-in client rate which was higher than then booking rate.
Stayed in April 2024
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