Nouvelle route Bastos, Yaoundé, Cameroon
#38 of 104 hotels in Yaoundé
Guests' ChoiceBased on 17 hotel reviews
7.6Cleanliness
8.1
Comfort
8.0
Location
8.5
Facilities
7.3
Staff
8.4
Value for money
8.1
Free WiFi
7.5
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Showing 1 – 17
Reviewed: 23 August 2023
Meron
FranceI appreciate how Feze and the staff, especially Aaron were super welcoming and helpful. For the price, the place is absolutely a great find. It's safe, clean and in a good neighborhood. It was also a good opportunity to meet other travelers in Yaoundé and learn about local art. All issues were quickly attended to as well.
Stayed in August 2023
Reviewed: 22 August 2023
Pharlon
CameroonBreakfast was not the best, was served an over night bread without being toasted thou I requested it be done.
Loved the Bed, clean sheets, towels. lots of Art works in and out of the property. Since I’m a lover of Arts and Culture 🤩
Stayed in August 2023
Reviewed: 12 August 2023
Ahmed
KenyaI like the collection of African culture, the manager and the staff especially Ishmael very friendly and helpful.
Stayed in July 2023
Reviewed: 6 April 2024
Danielle
IrelandThe internet didn’t work for the last 2-3 days of my stay. Electricity was on and off and I was told there was an issue with the generator. The water flow in the shower and the toilet was weak.
The hosts were nice. The bedroom spacious.
Stayed in January 2024
Reviewed: 22 February 2024
Jamlick
KenyaThe room had no AC and it was so hot. Na washroom inside the room Tv not working WiFi very slow Food
The staff were very friendly The location was perfect
Stayed in February 2024
Reviewed: 4 October 2023
Lily
CameroonI recently had the opportunity to stay at this hotel in Yaoundé for the second time, and my experience was a stark contrast to my previous visit. During my first stay, I was genuinely impressed by the quality of service (From the receptionist called John, and the kitchen staff) and the overall atmosphere of the hotel, but unfortunately, my most recent encounter left me deeply disappointed. Upon returning to the hotel after 11 days, I expected a similar level of hospitality and professionalism. However, my encounter with the receptionist was nothing short of disheartening. The receptionist, whose name I caught to be Grace (with a French pronunciation), treated me with a level of rudeness and indifference that was shocking. It's not unreasonable to expect courteous and respectful service when checking into a hotel, but I felt as though I was met with hostility instead. The stark difference between the warm reception I received during my first stay and the cold, unhelpful attitude on this occasion was jarring. I tried to maintain my composure and remain polite throughout our interaction, despite the receptionist's demeanor. Nevertheless, it was a deeply unpleasant experience that tarnished my perception of this establishment. It's essential for a hotel to maintain consistency in service quality and guest treatment. The discrepancy between my two visits is concerning, and I hope that the management takes steps to address this issue. Every guest, whether returning or new, should be treated with respect and courtesy.
On a more positive note, I must mention that the facilities and amenities of the hotel remained as impressive as they were during my initial stay. The rooms were clean, comfortable, and well-maintained, and the other staff members I encountered were friendly and helpful during my first stay.
Stayed in September 2023
Reviewed: 22 February 2024
Jamlick
KenyaThere are no comments available for this review
Stayed in February 2024
Reviewed: 28 October 2023
Haoua
South AfricaThere are no comments available for this review
Stayed in October 2023
Reviewed: 26 October 2023
Haoua
South AfricaThere are no comments available for this review
Stayed in October 2023
Reviewed: 12 October 2023
Andre
United KingdomThere are no comments available for this review
Stayed in October 2023
Reviewed: 30 August 2023
Pharlon
CameroonThere are no comments available for this review
Stayed in August 2023
Reviewed: 27 December 2022
Marcel
CameroonThere are no comments available for this review
Stayed in December 2022
Reviewed: 19 March 2024
Jamlick
KenyaThere are no comments available for this review
Stayed in February 2024
Reviewed: 7 September 2023
Lily
CameroonThere are no comments available for this review
Stayed in September 2023
Reviewed: 6 September 2023
Alim
CameroonThere are no comments available for this review
Stayed in July 2023
Reviewed: 17 August 2023
Nugame
BurundiThere are no comments available for this review
Stayed in August 2023
Showing 1 – 17
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