My rate didn’t include breakfast which I feel is a bit stingy. It would have been nice if they have offered breakfast without me having to pay extra everyday for it.

Everything was great! It’s so modern and comfortable. All the mod cons are there. Nice good. Gym and lovely pool, etc. Staff are nice and attentive. Breakfast buffet was very nice in the morning. Great location in Bastos near lots of restaurants and offices etc. Safe area.

Stayed in April 2024

Falta zona para estar que no sea de restauración

La habitación

Stayed in April 2024

The prices are too high for what the hotel offers. There is a lot of room for improvement in general from a service point of view… No zero lactose option for breakfast (which is super expensive for what is on offer) and in addition you’ll have to pay extra for “real” coffee or espresso… The hotel restaurant is very expensive and not worth it…

Very comfortable bedding and great room overall with nice bathroom. Nice personnel Beautiful views Nice small gym

Stayed in December 2023

Everything is to be paid for, even borrowing an empty plate (5000 CFA) , the Hotel should be reasonable on guest, given that they spend 175-200 EUR per day on the facility. Point to be improved.

The quality of the bed and littery was incredible and the Pool was very very pleasant to swim into, followed by a good time at the bar

Stayed in December 2023

Nothing in particular

Very good breakfast

Stayed in November 2023

It’s a nice hotel and clean ,the staff is friendly and all the time have smiley face

Stayed in October 2023

the on-site ATM wasn‘t working, parking lot is limited

The hotel is brand new, centrally located in the Quartier Bastos within easy reach of embassies and international organizations, therefore ideal for business travellers

Stayed in October 2023

The airport shuttle service is badly in need of improvement. I had an early flight on 2 Oct 2023 and tried to book the shuttle the afternoon before. I was told the shuttle did not run before 7am but I wanted to leave at 6 5.30am. I think this is a mistake as I saw that at least 6 people all wanted to travel to the airport at this same time. I think the shuttle should be available for special bookings outside usual hours if there is enough interest. But I also have a problem with how the alternative taxi option was handled by your staff. I was told I could pre book a taxi instead. I did this and my room number was looked up on the computer and some kind of booking made and a price of CFA 20,000. Bur the next morning when I went to reception my booking seemed not to exist and there was no taxi for me. A new one was orded by your desk staff called "Emmanuel". I was told it would be 20mkns but in fact it was 30 mins. If I had been told I need to rebook or check my booking on the day of travel I could have easily done so as I was up at 4am. The arranging of punctual airport pickups is a core function of any hotel. And I'd expect a much better service from such a top end and quality hotel as yours. I would suggest this matter needs addressing as a priority Some reception staff were quite abrupt and rude for seemingly no reason but most staff were good and friendly

Stayed in October 2023

Decor could be spiced up a bit. A little too bare

Good location, spacious gym,

Stayed in September 2023

I appreciated the cheesecakes sold at the bakery . I appreciated the kindness and assistance of the staff

Stayed in September 2023

Parking

Location, space, security

Stayed in July 2023

In general reception attended well. In one case the woman was really impolite and by absence of a shuttle to the airport she suggested a friend mentioning a price twice as much as would be charged for the shuttle, which in my opinion is a scam.

The rooms were good with great comfortable beds and a clean, large bathroom

Stayed in August 2023

All good

Excellent location, high standards Facilty and extremely professional and friendly staff

Stayed in July 2023

Quality and the variety of the lunch buffet could be improved.

Excellent staff and great location

Stayed in June 2023

The shuttle bus WiFi was not working when I was picked up as it had not been recharged. There was some confusion between the Booking.com messages and what actually transpired. For example, booking the shuttle for an incoming guest to the same hotel through Booking.com messages suggested that the guest was registered to be picked up, only to find that the guest was not listed in the pick-up log. This was quickly corrected, but in the end, the name of the guest was never given to the shuttle driver. Fortunately, the driver welcomed the guest regardless. I am still unclear as to how the mistake occurred since the front desk is bilingual.

This is by far one of the best hotels in Yaounde, even better than the Hilton. There are armed and unarmed security, a parking garage and bilingual front desk. They offer an airport shuttle from NSI to/from hotel for 10,000 XAF, which may seem pricey until you realize you are traveling at night upon arrival and also upon departure from NSI for flights to Europe. Food is excellent (especially the breakfast with extensive selections and an omelet/crepe bar). The coffee served during breakfast was not bad but go early so that it is not sitting for too long. Breakfast may be considered a tad bit expensive at 15,000 XAF (~$24), but if you are working all day and skipping lunch, you can definitely have your fill. I think it is great, because when working and moving from one meeting and site to another, lunch can be an afterthought. The bar and pool area are excellent, though service can be slow since there are few servers out by the pool area during the day. Great patisserie with espresso (to make up for the morning coffee) with excellent desserts. The location in Bastos is great, with many local restaurants in walkable, safe distance. A major Orange telecom store is nearby. To highlight convenience, there is a WORKING Afriland Bank ATM machine/cashpoint in the lobby.

Stayed in June 2023

Th outside terrace

Average

Stayed in February 2023

TV was faulty

The staff were excellent

Stayed in March 2023

Saw a roach...

Location + comfort

Stayed in November 2022

Restaurant was not available / ready at indicated times which was surprising for a hotel of this standing.

Location Value for the money

Stayed in November 2022

nothing

Great location and easy to walk to several shops and restaurants nearby, good breakfast and the staff were very helpful, the rooms are clean and comfortable. the WiFi was superb.

Stayed in September 2022

expensive they charged us a lot for the complementary bed and the breakfast.

large room with good lights.

Stayed in November 2022

The amenities and the food

Stayed in October 2022

Cockroaches and the room service stuff don't understand English they often give u wring orders

Stuff friendly

Stayed in October 2022

the location, the facilities, the rooms, the customer service, the breakfast and really fast WiFi

Stayed in October 2022