RUE AMBASSADE DE RUSSIE, Yaoundé, Cameroon
#10 of 91 hotels in Yaoundé
Guests' ChoiceBased on 144 hotel reviews
8.2Cleanliness
8.9
Comfort
8.9
Location
8.7
Facilities
8.5
Staff
8.5
Value for money
7.5
Free WiFi
8.0
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End of dialog contentReviewed: 7 June 2024
Martin
PortugalDrinks like espressos or other coffee specialties were not included in the breakfast price.
I very much liked the overall hotel estetics and the room design. The rooms have a desk and a decent office chair for work. Very good and functional meeeting rooms. Breakfast and lunch are really good and tasty. The personnel is very helpful. Good, central location.
Stayed in June 2024
Reviewed: 21 April 2024
Emma
United StatesMy rate didn’t include breakfast which I feel is a bit stingy. It would have been nice if they have offered breakfast without me having to pay extra everyday for it.
Everything was great! It’s so modern and comfortable. All the mod cons are there. Nice good. Gym and lovely pool, etc. Staff are nice and attentive. Breakfast buffet was very nice in the morning. Great location in Bastos near lots of restaurants and offices etc. Safe area.
Stayed in April 2024
Reviewed: 8 April 2024
Alejandro
SpainFalta zona para estar que no sea de restauración
La habitación
Stayed in April 2024
Reviewed: 4 January 2024
Maïté
BelgiumThe prices are too high for what the hotel offers. There is a lot of room for improvement in general from a service point of view… No zero lactose option for breakfast (which is super expensive for what is on offer) and in addition you’ll have to pay extra for “real” coffee or espresso… The hotel restaurant is very expensive and not worth it…
Very comfortable bedding and great room overall with nice bathroom. Nice personnel Beautiful views Nice small gym
Stayed in December 2023
Reviewed: 5 December 2023
Yves
AngolaEverything is to be paid for, even borrowing an empty plate (5000 CFA) , the Hotel should be reasonable on guest, given that they spend 175-200 EUR per day on the facility. Point to be improved.
The quality of the bed and littery was incredible and the Pool was very very pleasant to swim into, followed by a good time at the bar
Stayed in December 2023
Reviewed: 4 December 2023
Muzvidziwa
ZimbabweNothing in particular
Very good breakfast
Stayed in November 2023
Reviewed: 24 October 2023
Hassan
LebanonIt’s a nice hotel and clean ,the staff is friendly and all the time have smiley face
Stayed in October 2023
Reviewed: 16 October 2023
Jan
Germanythe on-site ATM wasn‘t working, parking lot is limited
The hotel is brand new, centrally located in the Quartier Bastos within easy reach of embassies and international organizations, therefore ideal for business travellers
Stayed in October 2023
Reviewed: 2 October 2023
Brad
United KingdomThe airport shuttle service is badly in need of improvement. I had an early flight on 2 Oct 2023 and tried to book the shuttle the afternoon before. I was told the shuttle did not run before 7am but I wanted to leave at 6 5.30am. I think this is a mistake as I saw that at least 6 people all wanted to travel to the airport at this same time. I think the shuttle should be available for special bookings outside usual hours if there is enough interest. But I also have a problem with how the alternative taxi option was handled by your staff. I was told I could pre book a taxi instead. I did this and my room number was looked up on the computer and some kind of booking made and a price of CFA 20,000. Bur the next morning when I went to reception my booking seemed not to exist and there was no taxi for me. A new one was orded by your desk staff called "Emmanuel". I was told it would be 20mkns but in fact it was 30 mins. If I had been told I need to rebook or check my booking on the day of travel I could have easily done so as I was up at 4am. The arranging of punctual airport pickups is a core function of any hotel. And I'd expect a much better service from such a top end and quality hotel as yours. I would suggest this matter needs addressing as a priority Some reception staff were quite abrupt and rude for seemingly no reason but most staff were good and friendly
Stayed in October 2023
Reviewed: 24 September 2023
Michael
GhanaDecor could be spiced up a bit. A little too bare
Good location, spacious gym,
Stayed in September 2023
Reviewed: 19 September 2023
Willy
CameroonI appreciated the cheesecakes sold at the bakery . I appreciated the kindness and assistance of the staff
Stayed in September 2023
Reviewed: 27 August 2023
Mamoud
MalaysiaParking
Location, space, security
Stayed in July 2023
Reviewed: 21 August 2023
Cees-jan
NetherlandsIn general reception attended well. In one case the woman was really impolite and by absence of a shuttle to the airport she suggested a friend mentioning a price twice as much as would be charged for the shuttle, which in my opinion is a scam.
The rooms were good with great comfortable beds and a clean, large bathroom
Stayed in August 2023
Reviewed: 1 August 2023
Stephane
GermanyAll good
Excellent location, high standards Facilty and extremely professional and friendly staff
Stayed in July 2023
Reviewed: 5 July 2023
Stephane
GermanyQuality and the variety of the lunch buffet could be improved.
Excellent staff and great location
Stayed in June 2023
Reviewed: 13 June 2023
Rhoel
United StatesThe shuttle bus WiFi was not working when I was picked up as it had not been recharged. There was some confusion between the Booking.com messages and what actually transpired. For example, booking the shuttle for an incoming guest to the same hotel through Booking.com messages suggested that the guest was registered to be picked up, only to find that the guest was not listed in the pick-up log. This was quickly corrected, but in the end, the name of the guest was never given to the shuttle driver. Fortunately, the driver welcomed the guest regardless. I am still unclear as to how the mistake occurred since the front desk is bilingual.
This is by far one of the best hotels in Yaounde, even better than the Hilton. There are armed and unarmed security, a parking garage and bilingual front desk. They offer an airport shuttle from NSI to/from hotel for 10,000 XAF, which may seem pricey until you realize you are traveling at night upon arrival and also upon departure from NSI for flights to Europe. Food is excellent (especially the breakfast with extensive selections and an omelet/crepe bar). The coffee served during breakfast was not bad but go early so that it is not sitting for too long. Breakfast may be considered a tad bit expensive at 15,000 XAF (~$24), but if you are working all day and skipping lunch, you can definitely have your fill. I think it is great, because when working and moving from one meeting and site to another, lunch can be an afterthought. The bar and pool area are excellent, though service can be slow since there are few servers out by the pool area during the day. Great patisserie with espresso (to make up for the morning coffee) with excellent desserts. The location in Bastos is great, with many local restaurants in walkable, safe distance. A major Orange telecom store is nearby. To highlight convenience, there is a WORKING Afriland Bank ATM machine/cashpoint in the lobby.
Stayed in June 2023
Reviewed: 23 March 2023
Prosper
Côte d'IvoireTh outside terrace
Average
Stayed in February 2023
Reviewed: 20 March 2023
Christopher
CameroonTV was faulty
The staff were excellent
Stayed in March 2023
Reviewed: 27 November 2022
Robert
United StatesSaw a roach...
Location + comfort
Stayed in November 2022
Reviewed: 15 November 2022
Robert
United StatesRestaurant was not available / ready at indicated times which was surprising for a hotel of this standing.
Location Value for the money
Stayed in November 2022
Reviewed: 13 November 2022
Peter
United Kingdomnothing
Great location and easy to walk to several shops and restaurants nearby, good breakfast and the staff were very helpful, the rooms are clean and comfortable. the WiFi was superb.
Stayed in September 2022
Reviewed: 7 November 2022
Edwin
Gabonexpensive they charged us a lot for the complementary bed and the breakfast.
large room with good lights.
Stayed in November 2022
Reviewed: 2 November 2022
Sy
SenegalThe amenities and the food
Stayed in October 2022
Reviewed: 25 October 2022
Mpho
South AfricaCockroaches and the room service stuff don't understand English they often give u wring orders
Stuff friendly
Stayed in October 2022
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