No.89 Fengyutan Street, Shenhe, 110011 Shenyang, China
#4 of 21 hotels in Shenyang
Guests' ChoiceBased on 16 hotel reviews
8.4Cleanliness
8.6
Comfort
8.6
Location
8.8
Facilities
8.4
Staff
9.0
Value for money
8.3
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Showing 1 – 16
Reviewed: 17 January 2024
Xiaohua
AustraliaSome room requires more work in terms of hygiene, some items in room aren't functioning, such as bathroom door, TV has no signal
The staffs were really helpful, respectful Good communication
Stayed in January 2024
Reviewed: 6 October 2023
Xiaoqian
ChinaBed a little bit soft
Good service and quickly check in
Stayed in October 2023
Reviewed: 1 August 2023
晶
ChinaNo towel in gym
Stayed in July 2023
Reviewed: 13 April 2023
Pravit
ThailandThe location is 1 km from tourist attractive.
The location is close to whole sale complex so you can walk to shopping since 6 a.m. The room facilities are excellent and room size is big and propotional. Breakfast is good with many international foods.
Stayed in April 2023
Reviewed: 16 December 2022
Uwe
GermanyLocation is good
Nothing Special
Stayed in November 2022
Reviewed: 1 January 2024
Zhenzhen
SingaporeNIL
Let’s just say it’s very very convenient to many places and the room is very big. Good facilities with nice food for breakfasts. The heater/aircon is good, water temperature is good also! The staff are all very friendly and helpful!
Stayed in December 2023
Reviewed: 31 October 2023
Theresa
Singaporethe friendlier and helpful staffs
breakfast was good and environment is pleasing. Lot of Chinese food. But the bakery did not suit us and the breads was hard to chew.
Stayed in October 2023
Reviewed: 3 October 2023
Yan
United KingdomWell equipped hotel, I use the gym and swimming pool with good service. Breakfast is brilliant, have a lot of choice, will definitely use the hotel again.
Stayed in August 2023
Reviewed: 2 July 2023
Yu
AustraliaFacility looks out of date
Nice hotel , great location , staffs are helpful
Stayed in June 2023
Reviewed: 1 March 2023
Timothy
JerseyNo signs or attendant to guide us to the inside parking, which we found after asking at reception. The insistence of the check in staff to pay a deposit after paying the whole room cost on entry using our ICBC debit cards. There is no notice of this requirement on the booking form which clearly shows room rates and other taxes which were not disputed. Our credit cards are not Chinese, therefore our preference is to use our money not the banks or be forced to place deposits for services we may or may not choose to use, which needs to be reclaimed later. It appears that a number of items like soft drinks and snacks were removed from the room prior to our entry as well as the mini bar being locked following my refusal to leave a deposit which suggests a distrust of a guest.. Additionally we chose a non smoking room, however this had a heavy odour of cigarettes on entry and spillage stains near the window need to be removed. The main ceiling showerhead could not be adjusted as it was partly detached from its mountings allowing water to enter the bathroom. No welcome pack. In my opinion a personalised welcome letter showing the amenities of the hotel goes a long way toward selling its services and increasing customer spend. As this hotel is marketed as a 5 star establishment some form of welcome gift is usually placed in the room by the management prior to a guests arrival, for example fruit of a small flower arrangement. Please note we previously used and recommend Double Tree in Dubai and other locations where we were based for business purposes before moving to China which met our expectations fully. My above comments are made in light of the claimed rating of the hotel which I felt to be a little lacking on this particular occasion.
The overall ambience ambience of the hotel is pleasant and well kept and the staff are generally friendly, well presented and helpful, many speaking good English which we appreciated.
Stayed in February 2023
Reviewed: 14 March 2024
Chanisara
ThailandThere are no comments available for this review
Stayed in March 2024
Reviewed: 2 March 2024
Roman
ChinaThere are no comments available for this review
Stayed in February 2024
Reviewed: 14 May 2023
Oliver
GermanyThere are no comments available for this review
Stayed in May 2023
Reviewed: 12 November 2021
Kellylorrnah
ChinaThere are no comments available for this review
Stayed in August 2021
Reviewed: 19 November 2023
Anonymous
United StatesThere are no comments available for this review
Stayed in October 2023
Showing 1 – 16
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