Old hotel, noice from the recent upgrading of rooms. The buffet breakfast was a little disappointment.

Centrally located, close to the shopping area.Beautiful view of the lake & pagoda.Full of night activity.

Stayed in May 2024

extremely one situated A nice hotel Good breakfast

Stayed in April 2024

Wifi in the hotel was poor. Both in the lobby and in our rooms. Fortunately, we had our own Chinese simcard and we just turned off the hotel wifi.

This must be the best location if you are visiting as a touristic Guilin. The hotel overlooks a Lake, which is always bustling with tourists and very vibey. The lake is lit up and is beautiful to walk around at night and watch locals and tourists enjoying all the facilities and the music and dancing. It is right around the corner from a very busy food pedestrian mall and restaurants, where you are certain to find a meal that will suit you. Our room was spacious and we chose the lake view - good move! Rooms and facilities are kept clean all the time. There is a western style breakfast for those not up to the challenge in the morning and we got by on that. Nothing to rave about but also, more than adequate for our needs. On the first night, we ate in the hotel restaurant, but you would do well to venture out into the street for some good food.

Stayed in March 2024

great location

Stayed in February 2024

It’s good and it looks new.

Stayed in February 2024

Had a sense that furniture and rooms environment were not renovated for a long time, and signs of years usage and different damages were visible. I had choose this hotel, because it has unique feature with human made waterfall on the building facade, but unfortunately it was broken:(

(1) Location is very close to all key locations; (2) very kind and english spoken staff on the reception desk; (3) there are several good restaurants near by hotel; (4) got in room some local soup with something like a lotos, berries and nuts, as a compliment from hotel - it was very nice👍🏻

Stayed in December 2023

Nothing every thing was great staff go out of there way to help you and always say good morning and evening to you

Every thing was great would definitely go there again

Stayed in November 2023

The check-in/check-out procedures are too long and too bothersome - The staff doesn't speak English that well - Instead of paying the room fee & giving a caution fee apart that will be easy to refund they mix everything and that's a mess

The location - The swimming pool - The room

Stayed in October 2023

No strict no smoking area. The cleaning liquid used should be clean.

The room is spacious and AC keeps us cooling in the midst of extreme heat. The location is excellent yet the hotel staff should try hard to implement no smoking policy. The hotel restaurant is just average.

Stayed in July 2023

- the smoking area is directly at the entrance, which is not nice when you are waiting for a cab. - you had to wear a silly bathing cap for swimming, which you can buy there for 10 yuan. I don't really see the use of the caps (especially because they werent water proof), but a 5 star hotel should provide them complementary.

- the location is very convenient, nearby some of the main attractions of Guilin. - the hotel waterfall, which actually only runs for 15 minutes from 8.30pm every day at the back of the hotel, is fun to see (for all, also if you are not a guest); - the enormous hotel swimming pool with extra's (hot tub, sauna, steam bath, excellent view of Guilin) was a big plus, especially during the summer furnace. It was the reason we booked here, especially so our 8 year old could swim; - the room was great, good space, comfortable beds, clean, excellent view of Guilin; - the luxureous grand lobby, with a giant wooden painting of Guilin, was nice to see; - there is an in house booking office to book activities. It seemed the lady new good English, but my wife arranged the bookings afterwards in Chinese, so I can't confirm that.

Stayed in July 2023

The only problem that I had was that there was so much cigarette smoke. Men smoking in the lobby, smoke in the hallway, and the room had a cigarette smell. It wouldn’t be a problem if it were just me but traveling with a baby made the stay a bit difficult.

The hotel is in a perfect location and is very easy to walk around. The staff was really helpful and so kind, they really made the stay worth it. The bathroom was large and had a really nice shower/ bath.

Stayed in May 2023

I thought the buffet breakfast was overpriced

the pool was great and the water show was fun

Stayed in March 2023

Not much but if i had to say something that would be that you need to wear a swimming cap in the pool but i did not have one so i had to buy one. The toilet flush was not working properly.

Great view on the lake, superbe location next to major attraction and the pedestrian street. Rooms were comfy and warm. Extra bed was prepared in advance and we were also given two communicating room without having requested it. Every night a hot drink is given for each guest. Breakfast buffet is good with plenty of choice. On our day of departure they gave us a take away breakfast as we left the hotel before the opening of the restaurant. We really enjoyed our stay and highly recommend the Lijiang waterfall hotel.

Stayed in February 2023

very good location. very nice view at the pool.

Stayed in January 2022

the glory days are behind him, very small bathroom, but most of the breakfast is very very poor, no coffee machine

location and helpful staff

Stayed in August 2021

They advertise on the board outside the Western Restaurant, that there is an à la carte breakfast as well as buffet. When we went for breakfast it was buffet only and we ended up having such a long discussion with them as we didn’t have the time or the stomach for a full buffet at 140 yen each. In the end we had a very cold a la carte breakfast and had to eat extremely quickly in order to make our car to the Yangshuo ferry. The menu should be removed if they’re not offering à la cart.

The location is amazing, right next to the night market and Moon and Sun pagodas. The concierge desk was excessively helpful and they have lovely staff. We arrived early and our room is ready so they let us check in.

Stayed in April 2024

WiFi was very bad. Not many css as n speak English TV channels none in English ( although international hotel)

Location near four lakes and near night market.

Stayed in February 2024

Book a double bedroom but staffs have us a window view with a top roof building view also some people smoking in the bedroom which has abit smell

Location is good and convenient

Stayed in December 2023

Beds where very stiff

Great location, good staff

Stayed in November 2023

everything was perfect!

location is the best in town, amazing view with the lake, unforgetable breakfast, large room

Stayed in October 2023

Asked for pick up and they told me to contact a e-mail which I got no response on and a phone number that was not in use. Really bad. Also the gym is disgusting. All machines more then 30 years old and your hands are full of rust when you use them. CHANGE THEM ASAP, especially the dumbells.

In the centrum, nice interior and clean but old rooms.

Stayed in July 2023

The staff were super rude, double standard and judgmental. So we booked two rooms, both SUPERIOR, but we have a discount from this app. My in laws arrived first and they mentioned my name for the booking. They gave them a standard room ( two small beds) without even looking at the details of my booking. When my in laws questioned them about the room, saying it should be two large beds, they sneered at my in laws saying “I’ve never heard of two large beds.” And then when my in laws mentioned about upgrading to a larger room with a fee, they said “oh EVERYTHING is fully booked since AGES ago”. When I arrived, they treated me nicely seeing I was a foreigner. I questioned them about the rooms, and they said you paid for RMB500++ which is the rate for a standard room. I said, check again. The staff got angry and said: Did you not read carefully? It was STANDARD, the one you said was SUPERIOR, did you not understand what’s the difference? for this amount of money you get standard room. They reassured me the rooms are fully booked. I showed them my booking details and the lady was shocked. She tried to call someone and made sure it was a mistake but then she saw it from her own system and gave up. I was pissed, of course. I said jokingly: for this you need to give me a free breakfast. She replied: out breakfasts was RMB120 and above, you wish you could have it for free. Yeap. Worst experience on booking.com EVER. SO, for the hotel part. Honestly speaking, it’s far from a five star rated hotel. Old interior and non smoking room doesn’t look like one at all. Bad overall experience. Nope.

Apart from the location, nothing else.

Stayed in October 2021

It took 3 rooms to find one for us that didn't stink of smoke, for some reason the staff thought this was funny, and even said, yes, these are non-smoking rooms, but its hard to find customer who don't smoke here- grrr. The AC was non-existent, I'm glad we only booked for 1 night as it was a nightmare in the heat. We went to swim in the pool - the disinfectant foot pool was a swirl of disgusting greyish mush, we climbed around it. A kid in the pool coughed and spat in the water every few seconds and the staff didn't say a word - we got out and left after we counted 15 spits. This was after they made us buy swim hats - so they worry about a loose hair strand, but not a cup worth of spit out phlegm- disgusting!!

Stayed in July 2021

Room a bit old fashion

Staff was very nice and helpful. Location was the best, short walking distance from main attractions.

Stayed in October 2021