No fresh orange juice.

Central lication, spatous rooms, early breakfast, variety of food choice.

Stayed in April 2024

The location is excellent, right in the city centre, next to many sightseeing spots and all means of transport. The room is clean and comfortable. The breakfast is good.

Stayed in April 2024

The location and staff were great.

Stayed in April 2024

Room is a bit small

Good location and helpful friendly staff

Stayed in April 2024

Some rooms are very near a night club- very very noisey till 4am. Make sure to get a room at the other side of the hotel

Clean and modern. Good breakfast. Super location

Stayed in April 2024

At night it was a little noisy as the hotel is near a club. After you get used to the noise, it's fine.

Located near Huiminjie (Muslim quarters) as well as to the Metro Line 2.

Stayed in April 2024

Many of the staff couldn’t speak English. It was difficult to communicate with them.

The location was perfect. Walking distance to the metro and many attractions.

Stayed in April 2024

- Limited space for breakfast considering the hotel’s capacity (it gets really crowded); - A mini fridge would be useful.

- Really nice location in the city center; - Laundry room available (no extra cost); - There was always water available.

Stayed in April 2024

None

Good location,stayed in the city

Stayed in April 2024

A little noisy at night due to the club next to it but didnt affect us that much.

Smell of the lobby. Clean and comforable room.

Stayed in March 2024

The main entrance of the hotel is at the side of the building (small alley) which make it difficult for taxi to park and wait for guests. We had to ask taxi to pick/drop us off by the side of main road, which makes it rather inconvenient for guests with big luggage. I sent the hotel questions through booking.com after I made the hotel reservation which went unanswered for more than 2 months. The hotel finally responded to my questions few days before my trip. I wasn't impressed with the speed of the hotel's customer service response. Having said that, the customer service was very impressive during our stay at Holiday Inn.

The hotel is located few minutes walk from Bell Tower, which is situated right in the center of Xi'an city. There are plenty of attractions within walking distance. Plenty of convenient stores or shopping malls nearby. Breakfast selection is pretty good (both Chinese and western food). There is a tour agency at the lobby for guests who need assistance on tour or airport transfer services. The staffs were very attentive and very accommodative. I can't find anything bad to say about their service. There are free laundry facilities at level 2 - both washer and dryers.

Stayed in April 2024

The disco opp is too noisy and affected ny 1st night rest. Fortunately, hotel staff allowed us to change from the next day.

Stayed in March 2024

Smoke smell

All good just the smell of smoke is still there

Stayed in April 2024

It's unfortunate that there is a new bar that opens late night next door and their heavy bass affecting guests. Not their fault though.

Location, cleanliness, staff and the breakfast variety.

Stayed in April 2024

The hotel is very close to Zhonglou Subway Station, only a 5-7 minute walk away. They also offer airport shuttle services at a reasonable price, as well as day tours to places like the Terracotta Warriors and Mount Hua.

Stayed in April 2024

The hotel is very close to Zhonglou Subway Station, only a 5-7 minute walk away. They also offer airport shuttle services at a reasonable price, as well as day tours to places like the Terracotta Warriors and Mount Hua.

Stayed in April 2024

Wide spread for breakfast. Staff is very accommodating. On the last day, can leave your baggage with hotel while you explore the city one last time

Stayed in April 2024

Hotel sign hard to find.

Closed to everything.

Stayed in March 2024

No

convenience location and staff are helpful and friendly

Stayed in April 2024

Nothing except first night the room too close to pub and noisy. However NO mini fridge,

Excellent location. Good Breakfast choices and delicious

Stayed in April 2024

1. Staff is friendly and helpful. 2. Places of interest are close 3. Breakfast is above average The only downside is that the 2nd floor is noisy until 5 am Overall, I will recommend it to anyone who is looking for a hotel..

Stayed in April 2024

The staff went above and beyond to answer our questions and communicate with us. They provided very helpful info on getting to Terracota army and touristic spots and had a travel agency inside. Great location, close to metro and Xi’an city wall entrance. The room was clean and comfortable, and we greatly appreciated the early check in. Great value and location, highly recommend.

Stayed in April 2024

Noisy at night with night club just next door to the hotel. I can hear their music at night.

Location to the transportation and friendly staff.

Stayed in March 2024

The pillows were a little soft.

The location was prime - it was walking distance to the nearest subway, and easy to locate. The staff were really helpful, and would do their best to solve any concerns or needs you may have.

Stayed in March 2024